SureCare (Sheffield)

Ground Floor, Office C, The Hope Centre, Sheffield S2 5BQ
Review Us
8.0 1 Review
  • SureCare (Sheffield), Sheffield
SureCare Sheffield provides a care service to people in their own homes, supporting them to remain as independent and active as possible.

The committed staff team carries out a full needs assessment for each client to ensure the service they receive is appropriate and tailored to their individual requirements. Clients can be reassessed as often as necessary to ensure they always receive the best care possible. Clients are also supported and encouraged to remain active in their local community, made possible thanks to SureCare’s partnership with external services and health professionals.

A range of services are available, including home services, such as gardening and laundry, home care, such as assistance in and out of bed and support with personal care, respite and holiday care and care for those living with Alzheimer’s and dementia.

Care Provided by SureCare (Sheffield)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £29
  • Weekly Live-in Care Fees: £1353 – £1550

These prices are only a guideline, please contact SureCare (Sheffield) to find out the exact price for your requirements.

Contact SureCare (Sheffield) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact SureCare (Sheffield) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Jordan stokes (registered Manager)
8.0

SureCare (Sheffield) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time SureCare (Sheffield) has 1 review.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 0
Date Published
  • 1
  • 1
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Reviewer Connection to SureCare (Sheffield)
  • 1
Total of 1, showing 1-1
Review from Sarah K (Daughter of Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Surecare took over from my Mum's long term carers which upset her greatly but the carers weren't fazed & soon gained my Mum's trust. All the carers who deal with my Mum are kind, caring, helpful & very good at their jobs & both my Mum & I couldn't be happier. I would highly recommend them to anyone
who requires carers.
Reply from Naem Zaman, Director at SureCare (Sheffield)Honestly we cannot thankyou enough for allowing us and trusting us with your mum. we intend to always do what we can to keep her happy!!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for SureCare (Sheffield) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for SureCare (Sheffield) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for SureCare (Sheffield) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Nov 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (1)

Jordan

Jordan Stokes

Job Title: Registered manager Joined: 2024

Jordan Stokes is truly remarkable. She has that rare blend of strength, skill, and warmth that makes people naturally gravitate toward her. Her excellence in CQC isn’t just about technical ability it reflects discipline, focus, and the kind of confidence that comes from putting in the work again and again until mastery becomes second nature. She makes being highly capable look effortless.


Originally from Gloucester, she carries that grounded, authentic spirit with her. She is approachable, genuine, and original in a way that can’t be copied. People feel at ease around her because her presence is calm and welcoming, not intimidating, even though she’s exceptionally skilled. That balance is something special. Her kind-hearted nature really stands out. Strength and compassion don’t always come together so naturally, but with Jordan, they do. She looks out for others, leads with empathy, and proves that being formidable and being kind aren’t opposites; they’re complementary. She’s the kind of person who quietly inspires everyone around her just by being exactly who she is.

Frequently Asked Questions about SureCare (Sheffield)

What Type of Services does SureCare (Sheffield) offer?

SureCare (Sheffield) offers Home Care.

How many Carers does SureCare (Sheffield) employ?

SureCare (Sheffield) employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Sheffield) to verify any information. View our terms and conditions. SureCare (Sheffield) has an Enhanced Service - more info.