SRP Homecare

SRP House, 1a Grange Farm Road, Colchester CO2 8JW
Review Us
8.4 2 Reviews
  • SRP Homecare, Colchester
SRP Homecare – Exceptional Care, Just Like Family

SRP Homecare doesn’t just provide care—it creates a warm, supportive environment where individuals can thrive in the comfort of home. As a CQC-registered, family-run home care agency, SRP Homecare understands the level of care loved ones deserve—and delivers exactly that.

With nearly 20 years of firsthand experience caring for elderly family members, SRP Homecare recognises the importance of trust, compassion, and dignity. Every highly trained, handpicked carer goes above and beyond to offer live-in care, companionship care, and nursing care, tailored to individual needs. Whether it’s assistance with daily tasks, emotional support, or complex medical care, SRP Homecare ensures each client feels safe, respected, and truly cared for.

At SRP Homecare, every client is treated like family. Expect peace of mind, expert care, and the reassurance that a loved one is in the very best hands.

Call today to arrange a free, no-obligation consultation and discover the SRP Homecare difference.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £20

Our prices range depending on how long a visit is required and what is required at the visit. Our minimum visit time is 30 minutes.

These prices are only a guideline, please contact SRP Homecare to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • SRP Homecare Ltd

Person in charge

  • Anneka Phakey (Director)
8.4

SRP Homecare has a Review Score of 8.4 (8.417) out of 10, based on 2 reviews in the last 2 years.
Over all time SRP Homecare has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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  • 2
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Reviewer Connection to SRP Homecare
  • 2
Total of 2, showing 1-2
Review from E D (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend the manager and her carers at SRP highly enough. They have been caring for my father for several months now and their starting point is what is best for the person receiving care and keeping them as independent as possible, as well as supporting me and my siblings.
The manager has
improved the quality of medical care my father is getting as she knows how to navigate the system. She stays close to her carers and my dad too, as well as to us. She has invested in our main carer by paying for her to attend courses that help her support my dad with his dementia. Our main carer is brilliant - really kind and supportive.
I can't imagine where we would be without her. My dad doesn't want to go into a home and without their support I don't think we could manage. We are quite simply, extremely fortunate that a friend recommended SRP to us based on her on experience of their care for her mother.
Reply from Anneka Phakey, Director/Nominated Individual at SRP Homecare

Thank you so much for your kind and thoughtful review. Your words truly touched us and remind us why we do what we do. We're so glad you've felt supported-not just in caring for your dad, but as a family. Providing person-centred care that respects independence while supporting loved ones is at the heart of our approach. We're especially pleased to hear the positive impact your dad's main carer has made. She's a valued part of our team, and it means a lot to know her kindness and professionalism have made a difference. Dementia care is something we're deeply committed to, and we work hard to ensure our team is trained and confident in delivering the best support. Knowing this has helped your dad maintain dignity and quality of life at home is incredibly rewarding. Thank you again for trusting us and sharing your journey-it's continue to remain a privilege to support your dad and your family.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A S (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
SRP Homecare has been an absolute blessing for our family. From the very first consultation, the team showed genuine compassion and professionalism, putting our minds at ease. The carers looking after my mother are not only skilled but also incredibly kind and attentive, treating her with dignity and
respect.
Communication has been excellent-regular updates keep us informed, and any concerns are addressed promptly. It's reassuring to know that my mum is in such safe and caring hands. SRP Homecare has truly gone above and beyond, giving our family peace of mind.
I can't recommend them highly enough! Thank you for all that you do
Reply from Anneka Phakey, Director/Nominated Individual at SRP Homecare

Thank you so much for your lovely review-it honestly means the world to us. We're so happy to hear that your family has felt supported and reassured since coming on board with SRP Homecare. From day one, our goal has always been to provide care that feels like an extension of family and it's wonderful to know that came across during your very first consultation.Hearing that your mum is not only well cared for but also treated with kindness and dignity makes us incredibly proud of our team. They put so much heart into what they do and we'll make sure they hear your kind words-it'll mean a lot to them.We're also really glad to hear that our communication has helped you feel informed and at ease. Keeping families connected and involved is a big part of what we do.Thank you again for your trust, your kind words and your recommendation. It's a real privilege to care for your mum, and we're always here for you if you ever need anything.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.4 (8.417)

Overview of Review Score

The Review Score of 8.4 (8.417) out of 10 for SRP Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for SRP Homecare is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for SRP Homecare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (1)

Anneka

Anneka Phakey

Job Title: Director Joined: 2019

As the Director of SRP Homecare, I take great pride in leading a small, family-run care agency built on compassion, trust, and a deep understanding of what quality care should look like. Having lived with my elderly grandparents for almost 20 years, I have first-hand experience of the dedication and kindness our loved ones deserve. This personal insight shapes the very ethos of SRP Homecare—we treat every client like family, ensuring they receive the highest standard of care in the comfort of their own home.


With 7 years of experience in the care sector, I am committed to delivering live-in care, companionship care, and nursing care that promotes dignity, independence, and well-being. Our team shares the same values, always going above and beyond to provide personalised support tailored to each individual's needs.


At SRP Homecare, we believe that everyone should feel safe, valued, and cared for, just as we would want for our own family members. If you’re looking for compassionate, professional home care, we’re here to help. Please feel free to get in touch—we’d love to support you and your loved ones.

Frequently Asked Questions about SRP Homecare

What Type of Services does SRP Homecare offer?

SRP Homecare offers Home Care.

How many Carers does SRP Homecare employ?

SRP Homecare employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SRP Homecare to verify any information. View our terms and conditions. SRP Homecare has an Enhanced Service - more info.