Better Living Support

96 Oxford Street, Northampton NN4 8HE
Review Us
9.0 3 Reviews
  • Better Living Support, Northampton
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Good to Know

Owner

  • Better Living Support Group Ltd

Person in charge

  • Miria Kayitesi (Manager)
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Better Living Support Reviews (3)

9.0

Better Living Support has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Better Living Support has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 1
  • 1
  • 3
  • 0
Reviewer Connection to Better Living Support
  • 2
  • 1
Total of 3, showing 1-3
Review from Amanda S (Client) published on 18 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly and helpful staff. We would recommend the Better Living Support team for anyone who needs help around the home especially those who need help because they can't look after themselves. I have found them very helpful to me since coming out of hospital.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Angie L (Daughter of Client) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent company, my dad's main carer is such a wonderful and caring lady who takes excellent care of Dad. Very professional, and reliable. We would be so lost without them. Thank you very much for all your hard work; you are much appreciated.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Claire L (Client) published on 16 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good company. Very happy with them, they do what I want and we chat together and they clean for me and leave food out for me and my cat. We watch the TV together, they are very good company, I hope to stay with them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Better Living Support is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Better Living Support is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Better Living Support is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Better Living Support

What Type of Services does Better Living Support offer?

Better Living Support offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Better Living Support to verify any information. View our terms and conditions. Better Living Support has an Basic Service - more info.