Care In Our Hands

152a County Road South, Hull HU5 5NA
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Top 20 award
10 13 Reviews
  • Care In Our Hands, Hull
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Care Provided

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Physical Disability

Funding & Fees

  • Hourly Visiting Care Fees: £27 – £54

These prices are only a guideline, please contact Care In Our Hands to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Care In Our Hands Ltd

Person in charge

  • Mia Bentley (Manager )
Are you the Owner/Manager of Care In Our Hands? View your Advertising Options

Care In Our Hands Reviews (13)

10

Care In Our Hands has a Review Score of 10 (9.987) out of 10, based on 13 reviews in the last 2 years.
Over all time Care In Our Hands has 13 reviews.

Overall Experience
  • 13
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Date Published
  • 13
  • 10
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  • 13
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Reviewer Connection to Care In Our Hands
  • 6
  • 1
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  • 1
  • 1
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  • 1
Total of 13, showing 1-13
Review from S A (Daughter of Client) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for at home by Care In Our Hands until December 2024 when she fell and was hospitalised. She loved her carers and looked forward to their visits. They had time to help her with personal care, picking her clothes out for the day and getting in groceries iif she needed any. Also preparing
her breakfast and lunch and calling in the evening to make sure she had eaten her dinner and help her to get ready for bed, later putting her to bed.
As a family we were kept well informed of any changes in her situation
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  • Treated with Dignity
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Review from D M (Daughter of Client) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have only been using this service for a few months and cannot speak highly enough of the care provided. The flexibilty around arranging care provision is brilliant and mum enjoys the company of every carer she has. Going forward, we will be continuing with the care provision for the foreseeable-
something that mum has finally requested!
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Review from M N (Niece of Client) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After having issues with a council run Care provider, we decided it was in the best interest of our relative to move Care providers. We was made aware of care in our hands by some ex care workers, that had worked with our relative prior. We attended a meeting to see what Care package could be provided
and discuss any concerns that had arisen with the Care provider previously. As soon as we met the managers, we felt so at ease and could just tell, that thier clients health and welfare was thier no1 priority. We then met with the managers and our relative so see how they felt and again, it was just laughter. The communication between the care team and client/family is A* and are always on the end of the phone if we ever need them. All the carers we have come to meet, are all so polite, professional and very caring. We can't fault this team at all. We are so glad we moved over to them.
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Review from P S (Wife of Client) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are privileged to have some really caring carer's come into our home.
Best of all they have become our friends
My husband and l are truly grateful for the help we receive a massive thank you to you all
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Review from Sandra L (Daughter-in-law of Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother In law receives is above and beyond. All my mother in laws needs are met with dignity and understanding. Nothing is too much trouble. I would definitely recommend this company 100%.
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Review from J K (Client) published on 13 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been a client of this company since last December. The management / owners are friendly, approachable, professional, care-centered and flexible.
At the outset they helped me think about what my care arrangements might look like and they have adapted them as my needs have evolved.
The carer
employees are great! They have a wide range of caring, domestic, social and supportive skills. They are a helpful and reassuring presence as well as friendly and fun, I look forward to their visits. Overall the company and it's employees provide a really good, safe, effective care service and I am really pleased with them.
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Review from K O (Daughter of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Care in Our Hands since June 2024 for my 85 year old mother who lives alone. Her memory has declined over this time and she has been diagnosed with dementia in January 2025.
My Mum currently has 3 care calls a day. The carers are all friendly, caring and understand my Mums individual
needs. The care has enabled my Mum to stay in her own home.
My Mum is proud and independent but has come to accept their help for all her care needs including, meals, laundry, hygiene, house work, social interaction and many other care needs.
Care in our Hands are always available to discuss any changes in my Mums needs and adapt quickly to these. Their communication is excellent, and help me as a daughter to come to terms with her diagnosis and support my needs as a carer too.
I would highly recommend this company.
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Review from S G (Friend of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise this company enough we're do I start as after having another company first was a shock to see how my dear friend was treated wasn't good enough, this company go above beyond shopping cleaning caring and so much more, but compassionate kind that I actually cried with relief as you can
imagine knowing my beloved friend was treated amazingly after such a difficult ordeal she is now so happy and confident and looks forward to seeing these angels who make my job easier as well. I have no worries and would certainly recommend this company and thank god I found these ladies.
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Review from M A (Daughter of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having used Care in our Hands for my Aunt from March 2023 -December 2023 , I could not believe the high standards they worked to. So when it came apparent I needed care for my parents i instantly turned to the Care in Our Hands Team.
We met at their home and a full assessment was undertaken individually
on my parents. Sadly my father has since moved in to a care home and the team have supported my mum with this massive change and how it has impacted on her.
The care plan is tailored to my mums individual needs. It is reviewed and remains current to all changes dementia brings. Care in Our Hands have made the decision easier for me to keep my mum in her own home. They have undoubtedly become my lifeline in making sure my mum continues to have a good standard of life in her latter years.
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Review from J K (Sister of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First class care , nothing is to much trouble for the care team. All are a credit to the company. The manager and the team are efficient, friendly and give my brother good quality of life . All are supportive of him along with empathy, patience and adaptability.
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Review from Karen L (Daughter of Client) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We took on Care in Our Hands to take over from another company that we had caring for my dad who we were not happy with. They have been brilliant, and everything is taken care of exactly as it should be. Their carers are very caring and communicate with us well. My dad is much more settled and relaxed
within himself now and so are we. Thank you so much
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Review from A Y (Son of Client) published on 13 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care. Care In Our Hands are the fourth provider we have had and are by far away the most efficient, attentive and professional care company we have had. Kind regards.
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Review from J H (Daughter of Client) published on 18 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although Mum's care company are relatively new, the carers and management have demonstrated complete respect and kindness for Mum. Mum, who is living with Alzheimer's, has always been supported with dignity and in a way that is individual to her. There is very good communication between the care organisation
and myself and if there have been any concerns about her physical or mental well-being, they have reported this to me immediately. Similarly, I feel that the carers and management have listened to us too. I'm very confident that Mum's care needs are being effectively met, so much so, that I've been able to go away on holiday, safe in the knowledge that Mum is being supported to the highest of standards.
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Current Review Score: 10.0 (9.987)

Overview of Review Score

The Review Score of 10 (9.987) out of 10 for Care In Our Hands is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.987 for Care In Our Hands is calculated as follows: ( (77 Excellents x 5) + (1 Goods x 4) ) ÷ 78 Ratings = 4.987
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care In Our Hands is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Care In Our Hands

What Type of Services does Care In Our Hands offer?

Care In Our Hands offers Home Care.

How many Carers does Care In Our Hands employ?

Care In Our Hands employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care In Our Hands to verify any information. View our terms and conditions. Care In Our Hands has an Basic Service - more info.