Visiting Angels North West Kent is a local, community-based domiciliary care company which provides a high standard of care. It currently operates in the North West Kent area covering Dartford, Gravesend, Swanley, Chislehurst, Bexley, Erith and the surrounding areas.
The team offer the following services:
• Dementia Care
• Palliative care
• Complex Care
• Live in Care
• Personal Care
• Hospital Discharge Support
• Help at Home Care
• Companionship Care
As a carer centric company, Visiting Angels...
Care Provided by Visiting Angels - North West Kent
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £33
- Weekly Live-in Care Fees: from £1,500
Contact Visiting Angels - North West Kent to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Visiting Angels
- Private Owned
Person in charge
- Katie Wilken (Manager)
Visiting Angels - North West Kent Reviews (17)
Visiting Angels - North West Kent has a Review Score of 9.7 (9.717) out of 10, based on 12 reviews in the last 2 years.
Over all time Visiting Angels - North West Kent has 17 reviews.
Right from the interview I was impressed by the personality of the managers, this carried on when the carers visited. They were most helpful and did do all I required of them, definitely would use them again and recoomend them to others.
Thank you so much for your lovely feedback. We're delighted you had such a positive experience with both our team and carers-it truly means a lot. We'd be more than happy to support you again anytime
We requested female carers which was no problem for Visiting Angels.
My Mum loved the carers and looked forward to seeing them everyday. They were kind,caring and cheerful. Nothing was too much trouble. They were never in a rush and always found time for a chat.
I can't recommend them enough.
Thank you so much for your kind words. It truly means a lot to us that your mum felt happy, comfortable, and well cared for. We'll be sure to pass your lovely feedback on to the team. Thank you.
First class. The care is totally outstanding. They are fully dementia trained and knew exactly how to help my mum. My mum was so happy with all of the ladies. Mum unfortunately has to go into a home now. I would highly recommend Visiting Angels without a doubt. Thank you once again from the bottom of my family's heart.
Thank you so much for your lovely words. It's been our absolute pleasure supporting mum, and we're so glad mum was happy with our carers. We'll truly miss her and wish her all the very best in her new home. Sending our warmest regards to you and your family from our Team.
From the very beginning, Katie the Registered Manager, was very friendly, accommodating and radiated a warm and understanding vibe. The carer my mum had, was lovely and genuine.
I would recommend this agency.
At Visiting Angels North West Kent, we take great pride in providing compassionate, person-centred care, and it means a...
I would definitely recommend Visiting Angels as care providers.
Thank you so much for your kind and thoughtful words. It was a privilege to support her over the past year. Knowing that our care helped her feel more at ease and retain her independence means a great deal to us. Your feedback will be shared with the whole team. Thank you again for your trust in Visiting Angels.
I have found the main all the carers good and the management staff excellent and helpful, no complaints.
Thank you so much for your kind feedback.We're really pleased to hear that you've found all the carers to be good and the management team excellent and helpful. It means a lot to us to know that our efforts are making a positive difference.If there's ever anything more we can do to support you, please let us know.
My carers are without doubt the best I've had. They are polite, kind, compassionate, engaging and go to no end of trouble to ensure my needs are met.
Contact with the member of staff at the office is simple and straightforward and nothing is too much trouble.
A very efficient, professional and caring company that I would highly recommend.
Thank you so much for your kind words! Were delighted to hear that you're happy with the care and support from our team. Your feedback means the world to us, and well be sure to share your lovely comments with our carers. If there's ever anything more we can do, please don't hesitate to reach out!
Nice to see some friendly faces. Always willing to help with tasks.
Thank you so much for the lovely feedback. Girls are so happy to see you.
We are very pleased with the service. Mum is very happy with the ladies who come for home support.
Thank you so much for your kind words! We're thrilled to hear that Mum is happy with the support she's receiving. Our team is dedicated to providing the best care possible, and it's wonderful to know that it's making a positive difference. If there's anything more we can do, please don't hesitate to let us know!
We are just happy that you are a part of our lives. You help us so much.
Thank you so much for your kind words! We are truly honoured to be a part of your lives and to have the opportunity to help. Your appreciation means a lot to us specially the girls, and we are always here to support you in any way we can.
I came across Visiting Angels reviews they were very good not many care companies had good reviews!
We had council ones for 6 weeks they were dreadful.
Visiting Angels are amazing, the ladies are all loving kind and so caring and they go above and beyond. My nan is so happy with the service and so are we.
Thank you so much for sharing your experience. We are so happy to know that our caregivers at Visiting Angels have made such a positive impact. Our team strives to provide the best care possible and your kind words reaffirm our commitment. We're delighted to hear that Nan and all of you are happy...
Visiting Angels have been providing care and support and also some outings for my father for a few months now. The whole process leading up to the first visit was very professional and friendly. The carers chosen have been excellent for my father and we greatly appreciate the care provided. Would definitely recommend.
Thank you so much for your kind words and recommendation! We're thrilled to hear that you and your father have had a positive experience with our team at Visiting Angels. Our goal is to provide professional and compassionate care tailored to each individual, and it's wonderful to know that our...
Receive help with tasks I cannot do and I am happy. Thank you.
Thank you so much for your feedback. We appreciate all feedback and they help us evaluate our service and improve continuously.
My husband has not had the carers to bathe him for long but the visits we have had are thoroughly professional and helpful and the carer is very friendly. We are very satisfied with the service provided.
Thank you for your positive feedback. We're glad to hear that you find our carers to be professional, helpful, and friendly. Your satisfaction is important to us, and we appreciate your kind words about the service provided. If you have any further comments or suggestions, feel free to share them with us.
Visiting Angels have provided me with care for my mother as and when I have required. They have been as flexible as I have requested and they continue to support with care and advice I need for my mother. Visiting Angels personally delivered flowers and cards when it was my mother’s birthday, these small touches make a difference to the service we pay for.
Thank you so much for your thoughtful feedback! We're delighted to hear that Visiting Angels has been able to provide flexible and caring support for your mother. We believe in going the extra mile and are glad that our small gestures, like delivering flowers and cards on her birthday, have made a...
I had an absolutely marvellous day at my daughter's wedding thanks to the attentiveness of my carer. Nothing was too much trouble and we developed a genuine friendship over the course of the day while still maintaining a professional relationship.
We're thrilled to hear that your daughter's wedding was absolutely marvelous thanks to our attentive carer. Our commitment to providing both exceptional care and fostering meaningful connections is our priority. Thank you for sharing your wonderful experience with us!
I am very pleased with the service I am provided by Visiting Angels. Especially the young lady who comes to visit and assist me every week. I am very happy with the care plan provided and the staff are very helpful with answering any questions I may have.
Thank you so much for your positive feedback! We're thrilled to hear that you're pleased with the service provided by Visiting Angels and that you're happy with your dedicated caregiver and the care plan. Our staff are always here to assist and answer any questions you may have. Your satisfaction is our priority!
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (1)
- Posted: Tuesday 17 Dec 2024We are beyond thrilled to announce that Visiting Angels Northwest Kent has achieved incredible recognition at this year’s Annual Conference and Awards Ceremony! We are proud recipients of: 1. Newcomers...
Awards / Recognitions (2)
- Recipient: Visiting AngelsDate: Wednesday 31 May 2023
- Recipient: Visiting AngelsDate: Thursday 31 Mar 2022
Meet the Team (2)
I’m Rashed Hasan, a Managing Director at Visiting Angels North West Kent. As a caregiver to my parents, I witnessed their struggles for quality care, which inspired me to provide compassionate care services in the community. Although my past career wasn’t in healthcare, my management, leadership, and customer service skills have prepared me to successfully operate a home care company.
As a dedicated home care business owner, I’m committed to improving the lives of elderly individuals and their families. At Visiting Angels, we value trust, respect, and compassion, and provide personalized care services that promote independence, dignity, and quality of life.
Contact us to learn more about how we can provide care for you or your loved one.
I found my passion for care after seeing the support and kindness my grandma received while she was in a nursing home, this is when I decided to pursue a career in care. I have worked within the care industry for many years, in various positions. I started off as a carer and over the years I have been a care coordinator, a supervisor for both live-in and hourly care and a sales coordinator.
I have worked in both domiciliary care and nursing homes. I understand the importance of treating everyone as an individual and I love that I can help people. I enjoy pushing myself to deliver the best possible care and I am looking forward to working with Visiting Angels to achieve this.
Frequently Asked Questions about Visiting Angels - North West Kent
How many Carers does Visiting Angels - North West Kent employ?
Visiting Angels - North West Kent employs 30 carers.
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