Agincare Ross-on-Wye (Home Care & Live-in Care)

George Place, Gloucester Road, Ross-on-Wye HR9 5BS
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4 Reviews
  • Agincare Ross-on-Wye (Home Care & Live-in Care), Ross-on-Wye
Agincare UK Ross-on-Wye helps people continue to live independently in their own homes for longer, providing regular visits to support with daily living needs, such as shopping, housekeeping, personal care and companionship, including social activities.

Multi trained staff are on hand to ensure the best possible care is given, with respect and dignity, and with consideration of personal preferences.

The Ross-on-Wye branch works closely with service users, their family/representatives, local authority, supporting agencies, health professionals and emergency services.
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Care Provided by Agincare Ross-on-Wye (Home Care & Live-in Care)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34 – £34
  • Weekly Live-in Care Fees: £1135 – £1735
The price(s) shown are provided by the agency. Contact Agincare Ross-on-Wye (Home Care & Live-in Care) for full pricing details and T&Cs.

Contact Agincare Ross-on-Wye (Home Care & Live-in Care) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Agincare Ross-on-Wye (Home Care & Live-in Care) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Clare Dixon (Manager)

Agincare Ross-on-Wye (Home Care & Live-in Care) Reviews (4)

Over all time Agincare Ross-on-Wye (Home Care & Live-in Care) has 4 reviews.

Overall Experience
  • 2
  • 1
  • 1
  • 0
  • 0
Date Published
  • 4
  • 0
  • 0
  • 0
  • 4
Reviewer Connection to Agincare Ross-on-Wye (Home Care & Live-in Care)
  • 1
  • 1
  • 1
  • 1
Total of 4, showing 1-4
Review from S M (Wife of Client) published on 28 March 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Your company do not tell me what, as the carer for my husband, if there is a change to carers coming. Do not seem to include me in anything being changed. I do not get a list of carers coming and at what time, when I do get a list it’s halfway through the week. Mostly I have to phone to know who is
coming and at what time.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Dan D (Son of Client) published on 26 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Experience with this service so far is brilliant. We are very grateful for the communication from the care provider, giving compassion and respect toward the client and giving consistent updates to family regarding visits, progress and any concerns. The staff involved are a friendly, supportive presence
and have engaged well with what can sometimes be tender situations. The ability to build a relationship with people is crucial and I can certainly tell the difference they have helped make with the little time they have been providing the service. Really appreciate the contact from the care supervisor which is attentive and reassuring, it gives the sense the people here genuinely care about the people they interact with, so thank you.
We are grateful that a service like this with a team like this are available. Best Wishes to everyone at Agincare, you are making a difference!
Reply from Lucy Parkinson, Operations Administrator at Agincare Ross-on-Wye (Home Care & Live-in Care)Hello Dan, Thank you so much for taking the time to leave us a review of our service. We are really pleased to know that we are making a difference and I will ensure that I pass on your lovely comments to the team. The feedback you have given makes us feel very proud of the work we are doing and to know that our clients and family members are happy with us gives us great joy.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from R H (Mother of Client) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our son age 40-ish qualifies for a personal assistant due to his mental health condition. It was very hard to find a care agency in Herefordshire and the first one we used was very poor and not mental health trained. Then Agincare came to our town and now provide him with 2 young ish men who are mental
health trained and very engaging - so he is now very happy to have a personal assistant and is doing all kinds of things with them to enhance his life. As parents, we are delighted with Agincare's service, professionalism and care. We highly recommend them!
Reply from Lucy Parkinson, Operations Administrator at Agincare Ross-on-Wye (Home Care & Live-in Care)Hi,
Thank you for taking the time to leave us a review, we really appreciate your lovely feedback on Agincare. We thoroughly enjoy assisting your son, enabling him to enhance his life and doing the things that he loves to do.
Thanks again.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M J (Daughter of Client) published on 14 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
We were hugely grateful when Agincare stepped in to provide care in my parents' home, at a time when we were starting to think we would never find a provider with any spare capacity. Dealing with the area care supervisor and the care co-ordinator was easy and they were so helpful. Whenever we have needed
extra cover or needed to ask for something to be changed, they have been obliging and have made every effort to meet our needs.
Reply from Lucy Parkinson, Operations Administrator at Agincare Ross-on-Wye (Home Care & Live-in Care)Thank you for taking the time to leave us a review. We really appreciate your kind feedback and it is a pleasure to look after your parents and be able to offer them the support that they require from us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

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Awards / Recognitions (0)

Meet the Team (1)

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Clare Dixon

Job Title: Registered Manager Joined: 2018

Clare joined the branch as a Registered Manager in 2018 and has been working for Agincare since 2015, starting her career as a Care Worker. Being with Agincare since 2015 has allowed Clare to progress within her role and has therefore gained a lot of experience in a variety of roles, including Field Care Supervisor, Care Coordinator and Deputy Manager. Before Clare started working in the care sector, she gained a degree at the Open University in Health and Social Care.


Outside of work, Clare loves to cook and bake, make candles, complete puzzles and visit the allotment. Quite often Clare cooks and drops off roast dinners to her clients on a Sunday, as she is extremely passionate about providing a high level of care and giving to those who need it most.


"I am passionate about providing a high standard level of care and I am very proud of my team who work tirelessly to ensure everyone's needs are met."

Frequently Asked Questions about Agincare Ross-on-Wye (Home Care & Live-in Care)

How many Carers does Agincare Ross-on-Wye (Home Care & Live-in Care) employ?

Agincare Ross-on-Wye (Home Care & Live-in Care) employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Ross-on-Wye (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Ross-on-Wye (Home Care & Live-in Care) has an Enhanced Service - more info.