Agincare Ross-on-Wye (Home Care & Live-in Care), George Place, Gloucester Road, Ross-on-Wye, Herefordshire HR9 5BS

Care Provided by Agincare Ross-on-Wye (Home Care & Live-in Care)

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Nursing / Nurse Led Care

PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	£34 - £34
Weekly Live-in Care	£1,135 - £1,735

The price(s) shown are provided by the agency. Contact Agincare Ross-on-Wye (Home Care & Live-in Care) for full pricing details and T&Cs.

Contact Agincare Ross-on-Wye (Home Care & Live-in Care) to get a personalised quote:

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Agincare
Private Owned

Person in charge

Clare Dixon (Manager)

Agincare Ross-on-Wye (Home Care & Live-in Care) Reviews (5)

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8.0

Agincare Ross-on-Wye (Home Care & Live-in Care) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Agincare Ross-on-Wye (Home Care & Live-in Care) has 5 reviews.

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Review from Caroline W (Partner of Client) published on 16 June 2026 Submitted via Website•

Overall Experience

Agincare, Ross-on-Wye what can I say but THANK YOU. I was struggling as my partner's carer in his horrible bed-ridden illness. Agincare came in, we were not with you long unfortunately, and the due care, support, kindness, and compassion was exemplary. Sadly he died due to ongoing medical problems, so we all lost him. Since his passing carers have been visiting neighbours, they check I am o.k. when I see them out there, and THAT means a lot to me as I have been struggling. So Agincare is one of the best we both had and I would recommend them to anyone else seeking help as I needed. Thank You Charlie and her team.

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↩Reply from Clare Timmins, Area Manager at Agincare Ross-on-Wye (Home Care & Live-in Care)

Thank you so much for this warm compliment, We were all so very fond of you and your Husband and we are glad that we were able to support you both.
I will ensure that this is passed on to all of the team, It is always wonderful to hear that their effort really makes a difference.

Thank you.

Staff

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Management

Treated with Dignity

Value for Money

No Rating

Review from S M (Wife of Client) published on 28 March 2024 Submitted via Website•

Overall Experience

Your company do not tell me what, as the carer for my husband, if there is a change to carers coming. Do not seem to include me in anything being changed. I do not get a list of carers coming and at what time, when I do get a list it’s halfway through the week. Mostly I have to phone to know who is coming and at what time.

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Treated with Dignity

Value for Money

No Rating

Review from Dan D (Son of Client) published on 26 January 2024 Submitted via Website•

Overall Experience

Experience with this service so far is brilliant. We are very grateful for the communication from the care provider, giving compassion and respect toward the client and giving consistent updates to family regarding visits, progress and any concerns. The staff involved are a friendly, supportive presence and have engaged well with what can sometimes be tender situations. The ability to build a relationship with people is crucial and I can certainly tell the difference they have helped make with the little time they have been providing the service. Really appreciate the contact from the care supervisor which is attentive and reassuring, it gives the sense the people here genuinely care about the people they interact with, so thank you.

We are grateful that a service like this with a team like this are available. Best Wishes to everyone at Agincare, you are making a difference!

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↩Reply from Lucy Parkinson, Operations Administrator at Agincare Ross-on-Wye (Home Care & Live-in Care)

Hello Dan, Thank you so much for taking the time to leave us a review of our service. We are really pleased to know that we are making a difference and I will ensure that I pass on your lovely comments to the team. The feedback you have given makes us feel very proud of the work we are doing and to know that our clients and family members are happy with us gives us great joy.

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Management

Treated with Dignity

Value for Money

No Rating

Review from R H (Mother of Client) published on 17 January 2024 Submitted via Postal Card•

Overall Experience

Our son age 40-ish qualifies for a personal assistant due to his mental health condition. It was very hard to find a care agency in Herefordshire and the first one we used was very poor and not mental health trained. Then Agincare came to our town and now provide him with 2 young ish men who are mental health trained and very engaging - so he is now very happy to have a personal assistant and is doing all kinds of things with them to enhance his life. As parents, we are delighted with Agincare's service, professionalism and care. We highly recommend them!

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↩Reply from Lucy Parkinson, Operations Administrator at Agincare Ross-on-Wye (Home Care & Live-in Care)

Hi,
Thank you for taking the time to leave us a review, we really appreciate your lovely feedback on Agincare. We thoroughly enjoy assisting your son, enabling him to enhance his life and doing the things that he loves to do.

Thanks again.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M J (Daughter of Client) published on 14 September 2023 Submitted via Website•

Overall Experience

We were hugely grateful when Agincare stepped in to provide care in my parents' home, at a time when we were starting to think we would never find a provider with any spare capacity. Dealing with the area care supervisor and the care co-ordinator was easy and they were so helpful. Whenever we have needed extra cover or needed to ask for something to be changed, they have been obliging and have made every effort to meet our needs.

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↩Reply from Lucy Parkinson, Operations Administrator at Agincare Ross-on-Wye (Home Care & Live-in Care)

Thank you for taking the time to leave us a review. We really appreciate your kind feedback and it is a pleasure to look after your parents and be able to offer them the support that they require from us.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Agincare Ross-on-Wye (Home Care & Live-in Care).

Meet the Team (1)

Clare DixonJob Title Registered ManagerJoined 2018

Clare joined the branch as a Registered Manager in 2018 and has been working for Agincare since 2015, starting her career as a Care Worker. Being with Agincare since 2015 has allowed Clare to progress within her role and has therefore gained a lot of experience in a variety of roles, including Field Care Supervisor, Care Coordinator and Deputy Manager. Before Clare started working in the care sector, she gained a degree at the Open University in Health and Social Care.

Outside of work, Clare loves to cook and bake, make candles, complete puzzles and visit the allotment. Quite often Clare cooks and drops off roast dinners to her clients on a Sunday, as she is extremely passionate about providing a high level of care and giving to those who need it most.

"I am passionate about providing a high standard level of care and I am very proud of my team who work tirelessly to ensure everyone's needs are met." Read less

Frequently Asked Questions about Agincare Ross-on-Wye (Home Care & Live-in Care)

How many Carers does Agincare Ross-on-Wye (Home Care & Live-in Care) employ?

Agincare Ross-on-Wye (Home Care & Live-in Care) employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Agincare Ross-on-Wye (Home Care & Live-in Care) to verify any information. View our terms and conditions. Agincare Ross-on-Wye (Home Care & Live-in Care) has an Enhanced Service -what an Enhanced Service includes.

Agincare Ross-on-Wye (Home Care & Live-in Care)

Care Provided by Agincare Ross-on-Wye (Home Care & Live-in Care)

Types of Home Care

Minimum Visit Duration (Visiting Care)

Contract Durations

Age Ranges

Personal Care Services

Household Services

Nursing / Nurse Led Care

Other Care Provided

Funding & Fees

Daily Charges per Person

Funding Types Accepted

Good to Know

Group / Owner

Person in charge

Agincare Ross-on-Wye (Home Care & Live-in Care) Reviews (5)

Regulatory Rating

Care Quality Commission (CQC) Rating

News (0)

Awards / Recognitions (0)

Accreditations

Meet the Team (1)

Frequently Asked Questions about Agincare Ross-on-Wye (Home Care & Live-in Care)

How many Carers does Agincare Ross-on-Wye (Home Care & Live-in Care) employ?