My mother said it was five star careJohn W(Son of Client/Service User)
without doubt an excellent care providerJ F(Great-Nephew of Client/Service User)
Glad I found Walfinch, and I feel Dad is in good hands, which gives me peace of mindJulia V(Daughter of Client/Service User)
My mother said it was five star careJohn W(Son of Client/Service User)
without doubt an excellent care providerJ F(Great-Nephew of Client/Service User)
Glad I found Walfinch, and I feel Dad is in good hands, which gives me peace of mindJulia V(Daughter of Client/Service User)
Walfinch Home Care provides high-quality, personalised home care for the elderly, vulnerable individuals, and those recovering from illness or living with disabilities. Serving North Tyneside, South Tyneside, and Newcastle upon Tyne, services are designed to help clients remain independent, comfortable, and engaged in life.
Tailored Care Services Include:
- Personal Care – Assistance with daily activities such as bathing, dressing, and medication management.
- Companionship & Home Help – Social visits, housekeeping, meal...
Walfinch Home Care provides high-quality, personalised home care for the elderly, vulnerable individuals, and those recovering from illness or living with disabilities. Serving North Tyneside, South Tyneside, and Newcastle upon Tyne, services are designed to help clients remain independent, comfortable, and engaged in life.
Tailored Care Services Include:
- Personal Care – Assistance with daily activities such as bathing, dressing, and medication management.
- Companionship & Home Help – Social visits, housekeeping, meal preparation, and running errands.
- Specialist Care – Expertise in dementia care, Parkinson’s care, after-stroke recovery, and end-of-life support.
- Respite & Live-In Care – Short-term relief for family carers and round-the-clock support when required.
With a 'Time to Thrive' approach, care extends beyond routine tasks, encouraging clients to stay engaged, active, and connected through meaningful interactions and enjoyable pastimes. Thrive Clubs, a Walfinch community initiative, provide opportunities for social connection and engaging activities in local venues.
Regulated by the Care Quality Commission (CQC), services are delivered with professionalism, reliability, and compassion.
Care Provided by Walfinch Newcastle East
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £29
Weekly Live-in Care
From £1,495
Our rates are all-inclusive with no travel charges & no increased weekend rate. For a bespoke care service, please contact us for a free care consultation with our Care Manager.
The price(s) shown are provided by the agency. Contact Walfinch Newcastle East for full pricing details and T&Cs.
Contact Walfinch Newcastle East to get a personalised quote:
Walfinch Newcastle East has a Review Score of 9.7 (9.743) out of 10, based on 14 reviews in the last 2 years. Over all time Walfinch Newcastle East has 22 reviews.
Review from John C (Nephew of Client) published on 20 May 2026 Submitted via Website•
Overall Experience
Excellent level of support to accommodate the declining health of an 87-year-old. Walfinch have been instrumental in liaising with local hospital and community nurses to ensure comfort at home and the option of staying at home.
Excellent level of support to accommodate the declining health of an 87-year-old. Walfinch have been instrumental in liaising with local hospital and community nurses to ensure comfort at home and the option of staying at home.
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you so much for your kind review. We're really pleased to hear that the support provided has helped maintain comfort at home during such an important time. Working closely with families, hospital teams and community nurses is a key part of providing safe, responsive home care, so it means a great deal to know this has made a positive difference.
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Review from K S (Daughter of Client) published on 20 May 2026 Submitted via Website•
Overall Experience
The care my mother has received has been amazing. The team are so caring, professional, and friendly, and they've really taken the time to get to know both of my parents personally. They understand exactly how to support my mam with her independence and rehab, while always making her feel...
The care my mother has received has been amazing. The team are so caring, professional, and friendly, and they've really taken the time to get to know both of my parents personally. They understand exactly how to support my mam with her independence and rehab, while always making her feel comfortable and cared for.
They've taken so much stress and worry away from our family and have genuinely gone above and beyond for us all. Knowing she's in such good hands has given us real peace of mind, and we're so grateful for everything they do.
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you so much for your kind review. We're really pleased to hear that the support provided has helped maintain comfort at home during such an important time. Working closely with families, hospital teams and community nurses is a key part of providing safe, responsive home care, so it means a great deal to know this has made a positive difference.
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Review from Steve R (Son of Client) published on 11 May 2026 Submitted via Website•
Overall Experience
We have been using Walfinch for my mum - now 90 years old - for several years and have always been happy with the excellent care, reliable attendance and great communication.
And this week they have excelled themselves.
When mum comes to stay with us I'd usually collect and return her by...
We have been using Walfinch for my mum - now 90 years old - for several years and have always been happy with the excellent care, reliable attendance and great communication.
And this week they have excelled themselves.
When mum comes to stay with us I'd usually collect and return her by car - 340 miles round trip each time. Collection was as normal but due to a local fuel shortage, we had to put mum on a train home at the last minute.
The prospect was full of potential anxiety for mum but Walfinch organised a carer to collect her from Newcastle station and deliver her home, so the process ended up being fuss free.
We live hundreds of miles from where mum lives, it's so comforting to know there is a local trusted resource, thanks you Walfinch team .
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you so much for such a thoughtful review and for trusting us to support your mum over the years. It's lovely to hear how much reassurance our care and support has given you, especially with you living so far away.
We know how stressful unexpected situations can be, particularly when travel...
Thank you so much for such a thoughtful review and for trusting us to support your mum over the years. It's lovely to hear how much reassurance our care and support has given you, especially with you living so far away.
We know how stressful unexpected situations can be, particularly when travel plans suddenly change, so we're really pleased we could step in and help make the journey home smooth and worry free for both your mum and your family.
Your mum is always a pleasure to support, and feedback like this means so much to the whole team. Thank you again for your continued trust in Walfinch Home Care Newcastle.
Best wishes
Paige
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Review from Sally R (Daughter-in-law of Client) published on 11 May 2026 Submitted via Website•
Overall Experience
We've used Walfinch to look after my mum-in- law for the last few years. They are consistent, reliable and as we live a long way away and there are no other family close by, it's reassuring and takes a lot of pressure off us that there is a trusted local resource.
This week we weren't sure if...
We've used Walfinch to look after my mum-in- law for the last few years. They are consistent, reliable and as we live a long way away and there are no other family close by, it's reassuring and takes a lot of pressure off us that there is a trusted local resource.
This week we weren't sure if there would be enough petrol to get her home after a few days staying with us and at short notice Walfinch arranged to collect her from the train station, taking all the stress away for all of us - great service!
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you so much for your lovely review and for trusting us to support your mum-in-law over the last few years. It really means a lot to hear how reassured you feel, especially with family living further away.
We know how important it is for families to have reliable and trusted support in...
Thank you so much for your lovely review and for trusting us to support your mum-in-law over the last few years. It really means a lot to hear how reassured you feel, especially with family living further away.
We know how important it is for families to have reliable and trusted support in place, and we're so pleased we could help take the stress away with the train station collection at short notice.
Thank you again for your kind words and continued trust in our team, it's truly appreciated.
Best wishes
Paige
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Review from A A (Husband of Client) published on 29 April 2026 Submitted via Website•
Overall Experience
We transferred to Walfinch Newcastle East at the end of February after dissatisfaction with our previous carer. What a difference! Walfinch showed a great deal of interest and determination to meet my wife's needs. We were assured that any new carers would, at no extra cost, be introduced to us...
We transferred to Walfinch Newcastle East at the end of February after dissatisfaction with our previous carer. What a difference! Walfinch showed a great deal of interest and determination to meet my wife's needs. We were assured that any new carers would, at no extra cost, be introduced to us and work alongside a known carer or by the Care Manager, who has been excellent in being flexible and planning cover well in advance. She has shown real interest in our views of the service Walfinch provides, which has been excellent.
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you so much for your thoughtful review. It's really lovely to hear that the move to our service here at Walfinch has made such a positive difference for you and your wife. Ensuring care is carefully planned, with the right introductions and continuity, is so important, so it's great to know...
Thank you so much for your thoughtful review. It's really lovely to hear that the move to our service here at Walfinch has made such a positive difference for you and your wife. Ensuring care is carefully planned, with the right introductions and continuity, is so important, so it's great to know this has helped everything feel smooth and well managed. It also means a great deal to hear your kind words about the way the service has been led and how involved and listened to you have felt throughout. Your feedback is truly appreciated and will be shared with the Walfinch team.
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Review from Alison J (Daughter of Client) published on 27 April 2026 Submitted via Website•
Overall Experience
I am delighted with the care which has been provided for my parents. The Walfinch managers are professional & caring in my experience. Communication is excellent. The carers provide an excellent service - I have not met a carer I have not been happy with.
I have found Walfinch are very good at...
I am delighted with the care which has been provided for my parents. The Walfinch managers are professional & caring in my experience. Communication is excellent. The carers provide an excellent service - I have not met a carer I have not been happy with. I have found Walfinch are very good at tailoring care specifically for what is needed after listening carefully to our requests.
I feel they provide excellent value for money.
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you so much for your kind review. We're delighted to hear how happy you are with the care your parents receive. It's really important to us that families feel listened to and confident in the support provided, so your comments about our communication, team and value mean a great deal....
Thank you so much for your kind review. We're delighted to hear how happy you are with the care your parents receive. It's really important to us that families feel listened to and confident in the support provided, so your comments about our communication, team and value mean a great deal. Providing high quality home care that is tailored to each individual is always our priority, and we're so pleased this has been your experience.
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Review from C S (Daughter of Client) published on 24 April 2026 Submitted via Website•
Overall Experience
Walfinch have been caring for my elderly mam for several weeks after a period of ill health to support with her rehabilitation. I honestly can't recommend them more. They provide exactly the right level of support whilst maintaining my mam's independence to do things herself as much as possible....
Walfinch have been caring for my elderly mam for several weeks after a period of ill health to support with her rehabilitation. I honestly can't recommend them more. They provide exactly the right level of support whilst maintaining my mam's independence to do things herself as much as possible. My mam loves all of the 'girls' who come to see her and even though she is much better now will not be stopping her daily visit! Walfinch provide us with the comfort to know mam is ok even when we can't be there, the app they use to keep us informed is also brilliant. Thank you Walfinch! X
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you so much for such a thoughtful review. It's so nice to hear how much your mam enjoys her visits and that she's doing so well. The team will be absolutely delighted to hear your kind words. We're really pleased the support has helped her regain confidence while still maintaining her...
Thank you so much for such a thoughtful review. It's so nice to hear how much your mam enjoys her visits and that she's doing so well. The team will be absolutely delighted to hear your kind words. We're really pleased the support has helped her regain confidence while still maintaining her independence, and that the digital monitoring app gives you that extra reassurance when you can't be there.
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Review from C B (Son of Client) published on 16 April 2026 Submitted via Website•
Overall Experience
Very happy with level of service provided. All staff are extremely nice, friendly and professional.
Always happy to liase in regard to care package currently being provided. I have no worries entrusting these people in caring for my parent.
Very happy with level of service provided. All staff are extremely nice, friendly and professional.
Always happy to liase in regard to care package currently being provided. I have no worries entrusting these people in caring for my parent.
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you for your kind review. We're so pleased to hear that you're happy with the level of service and that you've found our team friendly, professional and easy to communicate with. Knowing you feel confident and able to trust us with your parent's care means a great deal to us.
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Review from Ian D (Son of Client) published on 7 April 2026 Submitted via Website•
Overall Experience
Recently started using Walfinch as assistance for my mother. Have found them extremely professional and efficient. My mother looks forward to her daily contact with the carers, all of whom have been very attentive and caring toward her.
Recently started using Walfinch as assistance for my mother. Have found them extremely professional and efficient. My mother looks forward to her daily contact with the carers, all of whom have been very attentive and caring toward her.
↩Reply from Paige Stokes, Care Manager at Walfinch Newcastle East
Thank you for your kind review. We're delighted to hear that your mother looks forward to her visits and that you've had such a positive experience with our team. We know how important trust is when choosing home care, so it means a lot to hear that you feel confident in the support we provide.
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Review from Andrew E (Son of Client) published on 26 August 2025 Submitted via Website•
Overall Experience
The Walfinch Team currently look after Mam, ensuring she is safe, specifically whilst showering. The service they provide is second to none in what can be a very demanding environment. The team's ability to be flexible according to Mam's immediate demands is great. Thank you to all involved.
The Walfinch Team currently look after Mam, ensuring she is safe, specifically whilst showering. The service they provide is second to none in what can be a very demanding environment. The team's ability to be flexible according to Mam's immediate demands is great. Thank you to all involved.
↩Reply from Chloe Duke, Engagement Lead at Walfinch Newcastle East
Thank you very much for your lovely feedback. We're delighted to hear that your Mam feels safe and well-supported by our team during her care visits. At Walfinch Home Care Newcastle, we take pride in providing flexible, high-quality care tailored to each individual's needs, especially with personal care tasks like showering. Your kind words mean a great deal to everyone involved.
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Review from F R (Daughter-in-law of Client) published on 5 August 2025 Submitted via Website•
Overall Experience
My mother-in-law suffers from Alzheimer's. When it became obvious that we needed extra help we found Walfinch. Having worked in Health & Social Care for over 20 years I was scrupulous in my search for the "right people".
The care my mother-in-law has received since May this year to date has been...
My mother-in-law suffers from Alzheimer's. When it became obvious that we needed extra help we found Walfinch. Having worked in Health & Social Care for over 20 years I was scrupulous in my search for the "right people". The care my mother-in-law has received since May this year to date has been exceptional.
I know in the future more more care will be needed, it is so reassuring to know we have found the "right people"
↩Reply from Chloe Duke, Engagement Lead at Walfinch Newcastle East
Thank you very much for your kind words and thoughtful review. It truly means a lot to us, especially coming from someone with over 20 years of experience in Health and Social Care. We're delighted to hear that you've found our team at Walfinch Home Care to be the "right people" to support your...
Thank you very much for your kind words and thoughtful review. It truly means a lot to us, especially coming from someone with over 20 years of experience in Health and Social Care. We're delighted to hear that you've found our team at Walfinch Home Care to be the "right people" to support your mother-in-law.Providing excellent home care across North Tyneside, South Tyneside, and Newcastle is central to everything we do. We're so pleased to have made a positive difference to your family since May.As your care needs develop, please rest assured that we'll be here with the same level of compassion, consistency, and support you've come to expect.Thank you once again for choosing Walfinch Home Care.
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Review from J F (Great-Nephew of Client) published on 30 May 2025 Submitted via Website•
Overall Experience
This review covers the period from November 24 and is ongoing. After looking at several care providers for my elderly Great Aunt I decided on Walfinch. Since the very first day it has been like a breath of fresh air! I am no longer worried that staff will not turn up, or that they will not be...
This review covers the period from November 24 and is ongoing. After looking at several care providers for my elderly Great Aunt I decided on Walfinch. Since the very first day it has been like a breath of fresh air! I am no longer worried that staff will not turn up, or that they will not be adequately trained. Of course it is a two way relationship and the management team offer me feedback and ideas and don't wait for the review period to get in touch. They take note of little things that make a great difference for my aunt. Professional, courteous and always helpful. From the management team down to the carers on the front line they are responsive and without doubt an excellent care provider. The carers take pride in their work and knowledge and the management team offer them support and good training. Thank you to the whole team!
↩Reply from Chloe Duke, Engagement Lead at Walfinch Newcastle East
Thank you so much for your wonderful feedback! We're thrilled to know that your Great Aunt feels so supported, and it warms our hearts to hear how our team's reliability, training, and attention to detail have made a difference. Everyone at Walfinch Newcastle takes immense pride in providing care...
Thank you so much for your wonderful feedback! We're thrilled to know that your Great Aunt feels so supported, and it warms our hearts to hear how our team's reliability, training, and attention to detail have made a difference. Everyone at Walfinch Newcastle takes immense pride in providing care that's not just professional but also personal. We genuinely appreciate your kind words; they truly mean a lot to our entire team.
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Review from Ian S (Husband of Client) published on 10 March 2025 Submitted via Postal Card•
Overall Experience
Walfinch have been helping me with looking after my wife. I cannot speak more highly of them as they have been a great godsend to me. All the carers (without exception) have been very good and courteous to both of us.
Walfinch have been helping me with looking after my wife. I cannot speak more highly of them as they have been a great godsend to me. All the carers (without exception) have been very good and courteous to both of us.
↩Reply from Chloe Duke, Engagement Lead at Walfinch Newcastle East
Thank you for your kind words. We're pleased to be supporting you and your wife and will continue to do our best for you both. Your feedback means a lot to our team, and we truly appreciate it.
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Review from Mark F (Client / Service User) published on 24 February 2025 Submitted via Website•
Overall Experience
Great carers, friendly and professional care/service. This was an ad-hoc three mornings in Newcastle when we were enjoying a city break. The carers picked up quickly on my care plan and were excellent. Cannot fault them.
Great carers, friendly and professional care/service. This was an ad-hoc three mornings in Newcastle when we were enjoying a city break. The carers picked up quickly on my care plan and were excellent. Cannot fault them.
↩Reply from Chloe Duke, Engagement Lead at Walfinch Newcastle East
Thank you for your kind words! We're delighted to hear you had a positive experience with our carers. Providing professional, friendly, person-centred care is fundamental to us, so we are pleased that our team adapted to your care plan and met your needs. If you revisit Newcastle, we would be more than happy to support you. Wishing you all the best!
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Review from P P (Daughter of Client) published on 23 April 2024 Submitted via Website•
Overall Experience
Many thanks to the management and dedicated carers for supporting both my mother with direct care and ourselves as a family. The carers are professional and very friendly and deliver consistent care to Mam, who feels totally comfortable with them, even during personal care. As a family, we are...
Many thanks to the management and dedicated carers for supporting both my mother with direct care and ourselves as a family. The carers are professional and very friendly and deliver consistent care to Mam, who feels totally comfortable with them, even during personal care. As a family, we are delighted with the support given. I have found the management of the care plan and the payment process very punctual and professional. Thanks to the whole team.
↩Reply from Idris Nasar, Managing Director at Walfinch Newcastle East
Thank you so much for your kind words; they mean the world to us. We truly value the trust you've placed in us to care for your mother and we're delighted to hear that both she and your family feel supported and comfortable with our team.
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Review from Audrey W (Daughter of Client) published on 19 April 2024 Submitted via Website•
Overall Experience
I needed some extra help with my extremely frail mum for about 4 days with showering and getting her into bed at extremely short notice. The managing director and the client manager couldn’t have been more helpful and arranged an immediate assessment and put the care I needed for her in place...
I needed some extra help with my extremely frail mum for about 4 days with showering and getting her into bed at extremely short notice. The managing director and the client manager couldn’t have been more helpful and arranged an immediate assessment and put the care I needed for her in place straight away. The carers who came were professional, caring and punctual. I couldn’t have asked for a better service and will definitely be asking to use their services again.
↩Reply from Idris Nasar, Managing Director at Walfinch Newcastle East
Thank you for sharing your experience. We're happy we could help your mum on short notice. Our top priority is making sure our clients are comfortable and receive the best possible care. We appreciate your kind words and look forward to caring for your mum again in the future.
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Review from A E (Son of Client) published on 31 January 2024 Submitted via Website•
Overall Experience
The team at Walfinch Newcastle East are excellent care providers. Our experience to date has shown them to be totally supportive of Dad's needs as they provide a truly personal service.
After the initial contact from the managing director and the meeting with the care manager/the carers,...
The team at Walfinch Newcastle East are excellent care providers. Our experience to date has shown them to be totally supportive of Dad's needs as they provide a truly personal service. After the initial contact from the managing director and the meeting with the care manager/the carers, everything has been done to the agreed timescales and costs. The actual visits (helping with showering and physio) have been undertaken by 2 carers to the highest standard.
The care package provided has given the wider family great peace of mind for which we are all extremely grateful.
↩Reply from Idris Nasar, Managing Director at Walfinch Newcastle East
Thank you for entrusting us with your father's care. Our goal is to provide personalised attention, timely support, and exceptional service during every visit. We appreciate your trust and strive to give you peace of mind. We will definitely relay your positive feedback to our care team.
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Review from A H (Daughter of Client) published on 22 November 2023 Submitted via Website•
Overall Experience
I started using Walfinch after a couple of other companies had been unsuitable, they have been absolutely fabulous. My dad looks forward to his visits twice a day, he loves the chats and they even manage to coax him into the shower! The girls are always on time, and very reliable, so glad I found...
I started using Walfinch after a couple of other companies had been unsuitable, they have been absolutely fabulous. My dad looks forward to his visits twice a day, he loves the chats and they even manage to coax him into the shower! The girls are always on time, and very reliable, so glad I found this company, nothing is too much trouble for them.
↩Reply from Idris Nasar, Managing Director at Walfinch Newcastle East
Thank you for your kind feedback. Our team are delighted to receive such high praise. We're happy to hear your dad enjoys his visits and finds the conversations engaging. We at Walfinch look forward to continuing to provide quality care to your dad.
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Review from M C (Wife of Client) published on 28 September 2023 Submitted via Website•
Overall Experience
The caring cover we received was first class and would definitely use Walfinch again. The manageress who came to assess our needs was very friendly and efficient as we're the three carers who were always on time.
The caring cover we received was first class and would definitely use Walfinch again. The manageress who came to assess our needs was very friendly and efficient as we're the three carers who were always on time.
↩Reply from Idris Nasar, Managing Director at Walfinch Newcastle East
Thank you for sharing your positive experience using our respite and companionship care services at Walfinch Newcastle East. We appreciate your feedback and look forward to delivering top-quality care again soon!
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Review from Margaret B (Daughter of Client) published on 20 September 2023 Submitted via Website•
Overall Experience
I used Walfinch over a period of 15 days, mornings and evenings, to assist my mother. The staff who attended were very caring and professional. My mother enjoyed their company and was pleased to have the help. She is looking forward to seeing them again. I would highly recommend them.
I used Walfinch over a period of 15 days, mornings and evenings, to assist my mother. The staff who attended were very caring and professional. My mother enjoyed their company and was pleased to have the help. She is looking forward to seeing them again. I would highly recommend them.
↩Reply from Idris Nasar, Managing Director at Walfinch Newcastle East
The Walfinch team appreciates your kind words. We're delighted to hear your mother enjoyed our respite care and companionship. We look forward to delivering care again to your mother in the future. Thank you for recommending us.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 August 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (3)
News
14 Jan 2026
A Newcastle home care service has donated more than 50 toys, filling three trolleys, to children spending the Christmas period in hospital across the region. Walfinch Newcastle, which is based...
14 Aug 2025
Walfinch Newcastle is proud to announce the launch of Thrive Club, a new community initiative designed to help local people stay active, connected and confident in their own homes for...
14 Aug 2025
At 90 years old, Mrs Betty Dunn from North Shields faced a difficult setback when hairline knee fractures left her bedridden. Her independence and mobility seemed a long way off,...
There are no accreditations posted yet for Walfinch Newcastle East.
Meet the Team (3)
Idris NasarJob Title Managing DirectorJoined 2022
Idris Nasar leads Walfinch Care Newcastle, which is dedicated to excellence, trust, and person-centred care. His vision is to provide families with...
Idris Nasar leads Walfinch Care Newcastle, which is dedicated to excellence, trust, and person-centred care. His vision is to provide families with exceptional home care prioritising independence, dignity, and quality of life.
A firm believer in continuous improvement and innovation, Idris has built a care service that adapts to its clients' needs while maintaining the highest standards of professionalism and compassion. His leadership ensures that every client receives not just care, but a service delivered with respect, reliability, and heart.
"When a client chooses Walfinch, it’s not just a service—it’s a privilege. We take that trust seriously, which is reflected in everything we do. Our promise is simple: the highest standards of care, delivered with compassion and respect."
Paige StokesJob Title Care ManagerJoined 2025
As the Care Manager at Walfinch Home Care, Paige is responsible for overseeing the quality and delivery of the branch’s home care services, making...
As the Care Manager at Walfinch Home Care, Paige is responsible for overseeing the quality and delivery of the branch’s home care services, making sure every client receives safe, personalised and dependable support. Paige understands how important it is for families to feel confident in the care they choose, which is why she places such a strong focus on trust, communication and consistency.
Paige is passionate about high-quality home care that supports people to live well in the comfort of their own home. Her role is to ensure that each person supported by Walfinch feels valued, respected and understood, and that their loved ones have complete peace of mind. She works closely with clients, families and the care team to make sure care is responsive, compassionate and built around individual needs.
At Walfinch Home Care Newcastle, Paige is committed to maintaining the highest standards of care and helping families feel reassured that their loved one is in safe and caring hands.
Chloe DukeJob Title Wellbeing LeadJoined 2023
Chloe is our Wellbeing Lead at Walfinch Newcastle, supporting both our clients and our care team to feel confident, valued and listened to.
Chloe...
Chloe is our Wellbeing Lead at Walfinch Newcastle, supporting both our clients and our care team to feel confident, valued and listened to.
Chloe was our very first care assistant at our branch, so she has been part of our journey from the start. With hands-on experience in care and an NVQ Level 3 in Adult Social Care, she understands the role, the standards we expect, and the importance of supporting people properly in their own homes.
She brings a practical, people-focused approach to wellbeing, helping to make sure it is part of everyday life for both clients and carers. At Walfinch, we believe great care starts with people who feel supported themselves. Chloe plays a key role in helping us create a positive environment for our team, while also supporting our clients to stay active, connected and thriving at home.
Frequently Asked Questions about Walfinch Newcastle East
How many Carers does Walfinch Newcastle East employ?
Walfinch Newcastle East employs 20 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Newcastle East to verify any information. View our terms and conditions. Walfinch Newcastle East has an Enhanced Service -what an Enhanced Service includes.
