Walfinch Newcastle East
Office 1.2, Royal Quays Business Centre,
North Shields
NE29 6DE
Our rates are all-inclusive with no travel charges & no increased weekend rate.
These prices are only a guideline, please contact Walfinch Newcastle East to find out the exact price for your requirements.
Walfinch Newcastle East has a Review Score of 9.8 (9.788) out of 10, based on 11 reviews in the last 2 years.
Over all time Walfinch Newcastle East has 14 reviews.
5.0 out of 5
Thank you very much for your five star review. We're pleased to hear that you are happy with the care we have provided. It's wonderful to know that our visits have been punctual and that the digital monitoring app we offer has made it easier for you to stay updated in real time. Here at Walfinch Home Care Newcastle, our goal is to deliver reliable, high-quality care that brings peace of mind to families like yours. Your kind feedback is very much appreciated by all of us.
5.0 out of 5
Thank you very much for your lovely feedback. We're delighted to hear that your Mam feels safe and well-supported by our team during her care visits. At Walfinch Home Care Newcastle, we take pride in providing flexible, high-quality care tailored to each individual's needs, especially with personal care tasks like showering. Your kind words mean a great deal to everyone involved.
5.0 out of 5
Thank you very much for your kind words and thoughtful review. It truly means a lot to us, especially coming from someone with over 20 years of experience in Health and Social Care. We're delighted to hear that you've found our team at Walfinch Home Care to be the "right people" to support your mother-in-law.Providing excellent home care across North Tyneside, South Tyneside, and Newcastle is central to everything we do. We're so pleased to have made a positive difference to your family since May.As your care needs develop, please rest assured that we'll be here with the same level of compassion, consistency, and support you've come to expect.Thank you once again for choosing Walfinch Home Care.
5.0 out of 5
Thank you so much for your wonderful feedback! We're thrilled to know that your Great Aunt feels so supported, and it warms our hearts to hear how our team's reliability, training, and attention to detail have made a difference. Everyone at Walfinch Newcastle takes immense pride in providing care that's not just professional but also personal. We genuinely appreciate your kind words; they truly mean a lot to our entire team.
4.0 out of 5
Thank you for your kind words. We're pleased to be supporting you and your wife and will continue to do our best for you both. Your feedback means a lot to our team, and we truly appreciate it.
5.0 out of 5
Thank you for your kind words! We're delighted to hear you had a positive experience with our carers. Providing professional, friendly, person-centred care is fundamental to us, so we are pleased that our team adapted to your care plan and met your needs. If you revisit Newcastle, we would be more than happy to support you. Wishing you all the best!
5.0 out of 5
Thank you so much for your kind words; they mean the world to us. We truly value the trust you've placed in us to care for your mother and we're delighted to hear that both she and your family feel supported and comfortable with our team.
5.0 out of 5
Thank you for sharing your experience. We're happy we could help your mum on short notice. Our top priority is making sure our clients are comfortable and receive the best possible care. We appreciate your kind words and look forward to caring for your mum again in the future.
5.0 out of 5
Thank you for entrusting us with your father's care. Our goal is to provide personalised attention, timely support, and exceptional service during every visit. We appreciate your trust and strive to give you peace of mind. We will definitely relay your positive feedback to our care team.
5.0 out of 5
Thank you for your kind feedback. Our team are delighted to receive such high praise. We're happy to hear your dad enjoys his visits and finds the conversations engaging. We at Walfinch look forward to continuing to provide quality care to your dad.
5.0 out of 5
Thank you for sharing your positive experience using our respite and companionship care services at Walfinch Newcastle East. We appreciate your feedback and look forward to delivering top-quality care again soon!
5.0 out of 5
The Walfinch team appreciates your kind words. We're delighted to hear your mother enjoyed our respite care and companionship. We look forward to delivering care again to your mother in the future. Thank you for recommending us.
5.0 out of 5
Thank you so much for your positive feedback. We greatly appreciate it, and I will be sure to pass on your comments to our team. It has been an absolute pleasure for us to be able to provide care for your father.
5.0 out of 5
Thank you for your kind review, we appreciate your feedback. Our carer had a great day with your mother and we look forward to providing care again in the future.
The Review Score of 9.8 (9.788) out of 10 for Walfinch Newcastle East is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Walfinch Newcastle East is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Idris Nasar leads Walfinch Newcastle East, which is dedicated to excellence, trust, and person-centred care. His vision is to provide families with exceptional home care prioritising independence, dignity, and quality of life.
A firm believer in continuous improvement and innovation, Idris has built a care service that adapts to its clients' needs while maintaining the highest standards of professionalism and compassion. His leadership ensures that every client receives not just care, but a service delivered with respect, reliability, and heart.
"When a client chooses Walfinch, it’s not just a service—it’s a privilege. We take that trust seriously, which is reflected in everything we do. Our promise is simple: the highest standards of care, delivered with compassion and respect."
Kayleigh is dedicated to making sure every client receives the highest standard of personalised care. She has extensive knowledge in supporting people with a wide range of needs, from dementia and complex health conditions to promoting independence and well-being at home.
Her role focuses on ensuring our care is safe, consistent and tailored to each individual, giving families confidence that their loved ones are in capable, compassionate hands. Kayleigh combines strong leadership with a warm, approachable nature, making her a trusted point of contact for clients, families and our care team alike.
"For me, care is about treating every person as I would want my own family to be treated with dignity, respect and kindness every single day." – Kayleigh
Chloe is the Engagement Lead at Walfinch Newcastle. After starting as our very first Care Assistant and progressing into a leadership role, Chloe now focuses on building a positive and connected team culture while strengthening our links within the local community.
With her hands-on care experience and an NVQ Level 3 in Health and Social Care, Chloe understands what makes a great care team work effectively. In her current role, she leads on team events, social media, and community initiatives such as Thrive Clubs and local volunteering, helping us highlight the exceptional work our carers do every day.
“I love celebrating the amazing care our team provides and creating ways for us all to feel more connected, both in the workplace and in the community.”
Kyra is an essential part of our care leadership team, bringing practical experience from both home care and residential settings. She has risen from care assistant to supervisor, blending frontline insight with a calm, professional approach.
She has achieved her Level 3 NVQ in Adult Care and plays a crucial role in supporting our carers, leading spot checks, and helping the team uphold consistently high standards. Kyra is known for her approachability, reliability, and passion for doing the right thing, ensuring every client receives care they would be proud to offer their own family.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Newcastle East to verify any information. View our terms and conditions. Walfinch Newcastle East has an Enhanced Service - more info.
