AG Care Services

115 St Andrews Road, Birmingham B9 4LW
Review Us
8.8 3 Reviews
  • AG Care Services, Birmingham
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • AG Care Services Ltd

Person in charge

  • Caroline Mharadzirwa (Manager)
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AG Care Services Reviews (3)

8.8

AG Care Services has a Review Score of 8.8 (8.765) out of 10, based on 3 reviews in the last 2 years.
Over all time AG Care Services has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 2
  • 3
  • 0
Reviewer Connection to AG Care Services
  • 2
  • 1
Total of 3, showing 1-3
Review from M M (Friend of Client) published on 28 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at AG Care Services were extremely helpful. They perfectly looked after my friend's dad. They built good relationships and ended up like family to him. I would be happy to recommend this company to anyone.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Phiilipa M (Granddaughter of Client) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care I received for my granddad, we felt he was in safe hands until his death. He was treated with love, respect and dignity, staff were always going the extra mile to make sure he was comfortable. All I can say is keep up the good work.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P M (Friend of Client) published on 29 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
AG Care Services are currently providing a fantastic service to my family friend. They care for him like their family. The staff are so kind and do what they can to make him comfortable and stay safe and happy in his own home. Would definitely recommend their services. They built good relationships
with clients and value their worthiness.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.8 (8.765)

Overview of Review Score

The Review Score of 8.8 (8.765) out of 10 for AG Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.765 for AG Care Services is calculated as follows: ( (13 Excellents x 5) + (4 Goods x 4) ) ÷ 17 Ratings = 4.765
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AG Care Services is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about AG Care Services

What Type of Services does AG Care Services offer?

AG Care Services offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AG Care Services to verify any information. View our terms and conditions. AG Care Services has an Basic Service - more info.