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Brisca Healthcare Durham

Office 4, East Durham Business Centre, Wingate, Durham TS28 5HD
Brisca Healthcare Durham Logo
Brisca Healthcare Durham logo
Brisca Healthcare Durham, Wingate
Brisca Healthcare Durham, Wingate
Brisca Healthcare Durham, Wingate

Brisca Healthcare Durham offers Homecare / Domiciliary Care Services in Durham City, East Durham, and the surrounding areas in County Durham region. They specialise in hourly care, live in care, supported living, sleep ins, working nights, respite care and short breaks for children.

The services include personal care, transfers in and out of bed, helping with housework, shopping, prompting/administering medication, attending GP appointments, collection prescriptions, food preparation, etc.





The trained...  

Care Provided by Brisca Healthcare Durham

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £23 - £27
  • Weekly Live-in Care Fees: £1,400 - £1,800
  • 30 Minute Visiting Care Fees: £11.50 - £13.50

Fees are depended on the needs of the clients/Service-User

The price(s) shown are provided by the agency. Contact Brisca Healthcare Durham for full pricing details and T&Cs.

Contact Brisca Healthcare Durham to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Prieska Chimhini (Registered Manager)

Brisca Healthcare Durham Reviews (37)

9.8

Brisca Healthcare Durham has a Review Score of 9.8 (9.754) out of 10, based on 30 reviews in the last 2 years. Over all time Brisca Healthcare Durham has 37 reviews.

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Showing 37 reviews matching selected criteria
Review from Donna W (Mother of Client) published on 13 January 2025 Submitted via Website
Overall Experience
We have been using Brisca Healthcare since July 2024 for school holiday short breaks for our son. They completed a home visit prior to him starting where she met our son and listened intently to his support needs where she developed a person-centred plan so she could ensure his needs were met.

We are so pleased with the support our son receives, he gets excited when he sees he is going out with his support worker and they always provide him with activities he enjoys and follow his support plan.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for such a positive feedback. The supporting staff will feel so encouraged. We do appreciate it.

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Review from Mark C (Father of Client) published on 5 December 2024 Submitted via Website
Overall Experience

Brisca Healthcare Durham have provided respite for my disabled daughter during school holidays since Easter 2024. As a single father this has been a huge help and I can't praise Brisca and their staff enough. They have gone above and beyond expectations ensuring my daughter is cared for to the highest of standards.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you so much for taking the time to provide us with a review. I know this will mean a great deal to the team and will ensure that they are aware of your kind words. We are so grateful.

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Review from A H (Son-in-law of Client) published on 26 November 2024 Submitted via Website
Overall Experience

My father-in-law always looks forward to his companionship walks, twice a week, with the staff from Brisca Healthcare Durham. He is in a wheelchair so struggles to get out of the house. The staff who attend are always very friendly and reassuring and attend to all his needs during his walks. The admin staff and the management team are also very professional and nothing is ever too much trouble. I would highly recommend Brisca Healthcare Durham.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for giving us a positive review. We are delighted you are happy with our service and appreciate you taking the time to send your feedback. We are grateful.

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Review from Helene G (Mother of Client) published on 4 November 2024 Submitted via Website
Overall Experience

The carers that attend my home to care for my son are very respectful and caring and always happy and a delight to have in my home and me and my son enjoy seeing them on a daily basis and all of them have a really good rapport with my son.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you so much for taking the time to provide us with a review. I know this will mean a great deal to the team and will ensure that they are aware of your kind words. We are so grateful.

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Review from Jean S (Client / Service User) published on 1 November 2024 Submitted via Postal Card
Overall Experience

All the carers are always very polite and cheerful, loving and caring and always on time.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

We really appreciate your review and thank you for your lovely feedback. We will share your kind compliments with the team.

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Review from J M (Father of Client) published on 14 October 2024 Submitted via Website
Overall Experience

Brisca Healthcare and its staff were incredibly helpful and supportive with our autistic son and definitely recommend them to anyone who would benefit from them. Our autistic son liked the carers initially, which was great.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your detailed and positive feedback on our service, it is very much appreciated. We aim to provide the best service in the area so we are pleased that you are pleased! Best wishes from all of us.

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Review from M W (Wife of Client) published on 9 August 2024 Submitted via Website
Overall Experience
Words cannot express how grateful I and my family are to Brisca Healthcare for the absolutely wonderful care you all provided for my husband during his final weeks.
Not only did the whole team provide the highest level and quality of care, but they did so with compassion, empathy and understanding. In addition, they also gave moral support to our close family in what was a very challenging time and went above and beyond the level of support we expected to receive.
Brisca Healthcare you all do an amazing job - we couldn't have managed without you.

With our sincere thanks.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your detailed and positive feedback on our service, it is very much appreciated. We aim to provide the best service in the area so we are pleased that you are pleased! Best wishes from all of us.

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Review from J O (Sister of Client) published on 23 July 2024 Submitted via Website
Overall Experience

Carers were respectful and polite at all times. Very helpful and kept my sister's dignity at all times. They made sure she had what we needed and that she had no bed sores etc. Since having a catheter fitted my sister felt she no longer needed the service.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thanks for the lovely review and wonderful words. We are glad to be of help to your sister during this short period of time.

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Review from Kelly J (Mother of Client) published on 15 May 2024 Submitted via Website
Overall Experience

My little boy seems to enjoy his weekends. Especially with one member of staff who he always talks about on his return home... I would definitely recommend this service to others. Very caring and friendly staff. Great work :)

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your feedback. We are glad to hear that you are happy with our services and support that is being provided to your son. We will pass on the feedback to that member of staff. She is going to feel encouraged.

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Review from Louise J (Mother of Client) published on 14 May 2024 Submitted via Website
Overall Experience

Brisca have been absolutely amazing with my severely disabled with autism and learning disabilities. His carers are 5 stars and he loves going out with them. He always has a brilliant time, would recommend them 100%.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you so much for taking the time to leave such a positive review! We're thrilled to hear about your fantastic experience with us. Providing excellent service and ensuring satisfaction are our top priorities, and it's incredibly rewarding to know that we are meeting your expectations. Your feedback to Brisca, is a great motivation for our team to continue delivering exceptional service.

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Review from Mylene F (Relative of Client) published on 1 May 2024 Submitted via Website
Overall Experience
I am a boy's mother who uses Brisca Healthcare services. I feel quite fortunate to have been introduced to and used the services of this team.
I have been able to encounter two primary good features with them that I have found extremely rare in a caring profession that looks after a very complex, extremely challenging boy like my child. These are;
First and foremost, the kindness, diligence, forbearance and patience of the personnel who are presently caring for my child and who genuinely work in the necessary hours, despite how difficult the day may be.
Second, the manner in which this business lived up to the promise that "they will work with your family." They are genuinely adaptable and will work the hours that suit the requirements of your family.

All I can hope for is that they stay that way and are able to provide other families in need of similar services with this kind of wonderful assistance.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

We are very grateful for your time in leaving us such a positive review. We would not be able to grow and develop without feedback like yours. we are thrilled you are having a good experience with us and we hope to maintain such great standards. Thank you once again.

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Review from H B (Client / Service User) published on 26 April 2024 Submitted via Postal Card
Overall Experience

Very good.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for a positive review of Brisca Healthcare. We aim to work hard and improve in all the areas we provide services to ensure we will be able to get a five-star rating in the future.

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Review from B H (Son of Client) published on 19 April 2024 Submitted via Postal Card
Overall Experience

Apart from a few minor teething problems, the service has been very good. My mother is happy with the carers and has a good rapport with them.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Brisca Healthcare is providing a reliable service to your mother. It means a lot to us that your mother feels comfortable with all the care experts. Our team strives to build trusting relationships...  

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Review from S S (Daughter of Client) published on 12 April 2024 Submitted via Website
Overall Experience

Everyone who came to visit Dad in what was to be his last few days was lovely. They were kind, caring and supportive and carried out their duties with dignity and respect for Dad and the rest of the family. Thank you everyone.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your feedback. We are glad to hear that you are happy with our care services and support that was provided to dad and the whole family. Regards Brisca management.

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Review from John H (Husband of Client) published on 6 March 2024 Submitted via Website
Overall Experience
Brisca was easy to contact, and sent very clear email re costs and services offered.
This was our first venture into finding a carer to cover for me, looking after my wife when I had lengthy hospital appointments.
It was a very positive experience, and both my wife and I were very happy with our carer who turned up early to find out exactly what we wanted.

Thank you Brisca.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your positive review and feedback. It was a pleasure to care for your wife and the carer enjoyed having their chats with her. We at Brisca Healthcare love what we do and we take pride in ensuring our clients receive the best care possible.

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Review from Lyn A (Private Carer of Client) published on 6 November 2023 Submitted via Postal Card
Overall Experience

The team are professional at all times, showing the client the utmost dignity. Most of them are friendly and respectful, property is left tidy. They are always punctual, all in all a good experience all around.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your positive review and feedback. We at Brisca Healthcare love what we do and we take pride in ensuring our clients receive the best care possible. It was a pleasure working with you and the service user.

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Review from L S (Niece of Client) published on 27 October 2023 Submitted via Postal Card
Overall Experience
Our experience with Brisca Healthcare has been positive. The carers are professional and understanding of the patient/client, even in challenging circumstances.

They understand that it is an emotional time for families when a member needs extra care/support and also for the patient/client. The carers from Brisca have kept us up to date at every step and shown much kindness to my uncle.

Reply from Prieska Chimhini, Manager at Brisca Healthcare Durham

Thank you for your positive review and feedback. It was a pleasure to care for your uncle. We are always here to help in any way. We at Brisca Healthcare love what we do, and we take pride in ensuring our clients receive the best care possible.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 09 May 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Brisca Healthcare Durham.

Awards / Recognitions (2)

  • Recipient: Brisca HealthcareDate: Friday 30 May 2025
  • Recipient: Brisca HealthcareDate: Friday 31 May 2024

Meet the Team (1)

Prieska Chimhini Job Title: Managing Director Joined: 2014
Prieska Chimhini

Prieska has 10 years of teaching experience in primary education (from 1996) and 2 years experience of teaching Adult Education in Business Studies and Economics. She has also run a cleaning business for 2 years (2007 to 2009) which enriched her transferrable skills in different areas. She has also done voluntary work for six months, as an administrative assistant at Imperial NHS Trust (Charing Cross Hospital), learning for work from May 2014 to October 2014. Currently, Prieska is the Managing Director at Brisca Healthcare Ltd. She has been in this position since August 2014. During her spare time, she does Healthcare Business consultations and coaching to new start-up Businesses in the Healthcare sector. Prior to that, Prieska worked as a Health Care Assistant for Bupa Care Homes for 4 years, working both day and night shifts with elderly people. She further worked for Essex County Council at Hargrave House for 5 years, working with children and young adults who are Autistic and have challenging behaviour. She also had experience in domiciliary care as she once worked for Red Spot Group and Thurrock Council. Prieska loves to serve the community she lives. She is the founder and Chairperson for She-Unity Support, a Registered Charity Organization, aimed to assist BME African women in the UK experiencing domestic violence and abuse.

Qualifications: Diploma in Education, Level 5 Diploma in Principles of Management and Leadership, Cert in Business Admin, Bed EAPPS, PGCE, MBA, MSc HRM.

Frequently Asked Questions about Brisca Healthcare Durham

How many Carers does Brisca Healthcare Durham employ?

Brisca Healthcare Durham employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Brisca Healthcare Durham to verify any information. View our terms and conditions. Brisca Healthcare Durham has an Enhanced Service - more info.