Every care package is unique, so fees are discussed and agreed individually to suit each person’s needs. Private rates remain competitive, and the team works closely with local authorities and health boards to make high-quality care accessible to all.
These prices are only a guideline, please contact Prime Staff to find out the exact price for your requirements.
Prime Staff has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Prime Staff has 2 reviews.
5.0 out of 5
Thank you so much for your kind words, Roger. We are truly grateful for your recommendation and pleased to hear that our team were able to support your wife and family with compassion and respect during such a difficult time. It means a great deal to us to know that we could help make things a little easier. We will be sure to share your feedback with the carers who supported you, as they will be touched to know the difference they made.
5.0 out of 5
Thank you, Jackie, for sharing such kind feedback. Its wonderful to hear that you feel supported and kept informed, and that our carers are making a difference for your loved one. Your words mean a lot to us, and well make sure the team knows how much their care is appreciated. Were always here whenever you need us.
The Review Score of 8.5 (8.500) out of 10 for Prime Staff is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Prime Staff is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
With over 15 years in the health and social care sector, the Managing Director is committed to delivering exceptional home care and domiciliary care services to individuals and families across Stoke-on-Trent and surrounding areas. Their focus is on building a highly skilled and compassionate team who provide support with professionalism, empathy, and respect.
Believing that “your family are our family,” they bring a personal, people-focused approach to leadership. Services are designed to meet a wide range of needs, from personal care to live-in care and dementia care, always ensuring dignity and comfort.
Currently completing a Level 7 Senior Manager qualification, they continue to develop their leadership skills to strengthen service quality and inspire a culture of kindness, consistency, and excellence.
With over two decades of experience providing home care, domiciliary care, live-in care, and dementia care, the Registered Manager brings both skill and compassion to their role. Having worked in residential and nursing care settings, they understand the importance of adapting support to suit each person’s unique needs.
Based in Stoke-on-Trent, they are known for being approachable, people-focused, and committed to delivering the highest quality service. Holding a QCF Level 5 in Adult Residential Management and currently studying for a Level 7 Senior Manager qualification, they lead the team with dedication, warmth, and a clear focus on helping clients live with dignity and independence.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Prime Staff to verify any information. View our terms and conditions. Prime Staff has an Enhanced Service - more info.
