Auxilio Care

45-47 Richmond Road, Olton, Solihull B92 7RP
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8.8 3 Reviews
  • Auxilio Care, Solihull
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £24

Auxilio offers a minimum call time of 30 Minutes to 24 hour care in your own home.
All fees are agreed after your home care assessment

These prices are only a guideline, please contact Auxilio Care to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Auxilio Care Ltd

Person in charge

  • Lee Hollis (Registered Manager)
Are you the Owner/Manager of Auxilio Care? View your Advertising Options

Auxilio Care Reviews (3)

8.8

Auxilio Care has a Review Score of 8.8 (8.765) out of 10, based on 3 reviews in the last 2 years.
Over all time Auxilio Care has 3 reviews.

Overall Experience
  • 3
  • 0
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 3
  • 0
Reviewer Connection to Auxilio Care
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Barry D (Father of Client) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very polite, helpful and very good with understanding my daughter and her needs. It’s a pleasant, relaxing atmosphere, which greatly helps.
Within her own flat, my daughter can continue to learn, and improve her own life skills which she needs and enjoys, the help of her carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D P (Mother of Client) published on 26 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My son has been at Richmond Road for 8 years now, the new management listens to their clients but also their family.
This is a lot better than previous management.
It's so good to see the client come first.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Neelu J (Wife of Client) published on 21 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
A professional and caring service. A full care plan was created and delivered against. Competent and caring support workers who were experienced and skilled in the type and level of care required. The support provided by the managers was excellent and they understood the need for flexibility and accommodated
changes well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.8 (8.765)

Overview of Review Score

The Review Score of 8.8 (8.765) out of 10 for Auxilio Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.765 for Auxilio Care is calculated as follows: ( (13 Excellents x 5) + (4 Goods x 4) ) ÷ 17 Ratings = 4.765
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Auxilio Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Aug 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Auxilio Care

What Type of Services does Auxilio Care offer?

Auxilio Care offers Home Care.

How many Carers does Auxilio Care employ?

Auxilio Care employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Auxilio Care to verify any information. View our terms and conditions. Auxilio Care has an Basic Service - more info.