The Rock Care Home Domiciliary Care

1 Station Road, Buckfastleigh TQ11 0BU
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8.0 1 Review
  • The Rock Care Home Domiciliary Care, Buckfastleigh
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Please call our office to discuss our fees

Good to Know

Owner

  • The Rock Care Home Ltd

Person in charge

  • Daniel Wilson (Manager)
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The Rock Care Home Domiciliary Care Reviews (1)

8.0

The Rock Care Home Domiciliary Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time The Rock Care Home Domiciliary Care has 1 review.

Overall Experience
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Date Published
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Reviewer Connection to The Rock Care Home Domiciliary Care
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Total of 1, showing 1-1
Review from Melanie T (Next of Kin) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have required domiciliary care from The Rock since the beginning of November for bathing and dressing my father. The service has been absolutely excellent both from the carer, who is lovely and has gained Dad's trust, and the manager, who has been so helpful in meeting our requests. We are extremely
impressed with The Rock Care Home.
Reply from Daniel Wilson-Stapleton, Manager at The Rock Care Home Domiciliary Care

Thank you so very much for you kind review. Its our pleasure to help support you and your father.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for The Rock Care Home Domiciliary Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Rock Care Home Domiciliary Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Rock Care Home Domiciliary Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Rock Care Home Domiciliary Care

What Type of Services does The Rock Care Home Domiciliary Care offer?

The Rock Care Home Domiciliary Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Rock Care Home Domiciliary Care to verify any information. View our terms and conditions. The Rock Care Home Domiciliary Care has an Basic Service - more info.