Reconnect Care Agency is dedicated to delivering high-quality, person-centred care across the community. Led by a manager with over 15 years of hands-on experience, the agency understands the importance of compassion, dignity, and respect. Their team offers a wide range of tailored services, including personal care, dementia support, medication assistance, companionship, and respite care—empowering individuals to live independently and safely in the comfort of their own homes.
Care Provided by Reconnect Care Agency Nottingham
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Shopping Service / Errands
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £21.75
- Weekly Live-in Care Fees: from £1,250
Please call for more information about pricing.
Contact Reconnect Care Agency Nottingham to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Reconnect Care Agency Ltd
- Private Owned
Person in charge
- Hilda Oyaide (Registered Manager)
Reconnect Care Agency Nottingham Reviews (9)
Reconnect Care Agency Nottingham has a Review Score of 9.6 (9.550) out of 10, based on 6 reviews in the last 2 years.
Over all time Reconnect Care Agency Nottingham has 9 reviews.
The willingness of the management to accommodate our rather complicated logistics was hugely appreciated and the care was not only efficient and kind but always carried out with a smile
I would not hesitate to recommend Reconnect agency to anyone looking for care at home for elderly relatives
Thank you so much for your kind review. We're very glad to hear that you were happy with the care and support provided to your mother-in-law. It was our pleasure to assist your family, and we truly appreciate your recommendation.
My 93 year-old mother has been looked after by Reconnect Care Agency Ltd since May 2024. Her carers have been very reliable, friendly, and supportive and help her shower and tidy her bungalow 3 mornings per week between 7.15am and 8am. I am not aware of a single occasion when a carer has not visited at the appointed time over a period of 15 months - a remarkable record of reliability. When my mother contracted an illness and needed emergency care, the Agency was extremely responsive and could increase her hours and then reduce them back to normal when she recovered. We very rarely need to contact the Agency office but, when we do, our requests for minor changes in service provision are implemented professionally and without fuss or delay.
Thank you for your review. We will always do our best to make sure our service users are well taken care of.
We have been impressed with the care and attention to detail that is given to my sister she can sometimes be difficult to please, but Reconnect Care Agency have gone above beyond to ensure that my sister is healthy and happy in her day to day life.
Thank you very much for your review. At Reconnect Care we will always do our best to make sure our service users get the best care.
They are a God send.
They accompanied her to A and E when she had a fall and stayed with her for several hours while she waited to be seen. They also supported her during the subsequent appointments at the hospital.
They go above and beyond in every aspect of care and are currently looking at ways to improve my sister's diet as she needs to lose weight for health reasons.
The manager does her utmost to provide continuity of carers which is important to my sister.
I would happily and confidently recommend Reconnect Care Agency.
Thank you very much I am happy that you are happy for the care we provide for your sister.
The manager and her staff are professional whilst being extremely warm and caring. We could not have asked for better support and care. They have always gone above and beyond despite my grandmother being a very difficult client.
Thank you for taking the time to review our service. Your feedback is highly valued and appreciated by our team here at Reconnect Care.
Excellent service, went above and beyond in helping to organise the care needed for my grandma after she broke her leg and came out of hospital. The staff are professional and friendly making it possible for my grandma to remain in her home as she is now bed-bound. Management went out of their way to assist in a smooth homecoming as it had been delayed due to equipment delivery. The whole team honestly have the best interest of both the client and the family’s wishes. The best decision we made for my grandma was changing care providers, I can’t thank them enough for the care, respect and understanding that they have shown. At 96 my grandma had one wish and that is to stay at home where all her memories are. The registered manager and her team have made this possible. Thank you.
Thank you very much K R for your comments, we are happy when you are happy.
Excellent, personal care for my relative. They always put the client first and go above and beyond to ensure that all care requirements are met to the highest standard. Excellent value for money. Flexible and hard working. Easy to get in touch with and they take time to discuss the client's needs on a regular basis. They take compliance very seriously and have both digital and manual records available for examination. All in all, they are a great agency and we are so pleased to have found them. Wouldn't hesitate to recommend them for your loved ones.
Thank you very much for your review, we are happy that you are happy.
Our experience with Reconnect Care has been great. The staff are great and good at what they do. My sister has been very happy since we started using Reconnect Care because the staff take their time in doing their job.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 January 2026- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Monday 16 Mar 2026We are proud to have been inspected by the Care Quality Commission (CQC) and awarded a Good rating, reflecting the quality and standard of care we provide.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Reconnect Care Agency Nottingham.
Meet the Team (1)
Hilda has worked in the care sector for the past 15 years, as a caregiver during this time she worked with a variety of people who experience mental health issues, dementia, complex needs and physical illnesses.
Hilda has gained a wealth of clinical knowledge in this field. Later Hilda worked as a deputy manager and was able to bring to the team a significant amount of clinical background to help clients and their families achieve the best outcome with them at the centre of their care.
Hilda is passionate about investing in supporting all staff to improve their knowledge, experience and qualifications as she knows this helps people to deliver the highest possible standards of care.
Frequently Asked Questions about Reconnect Care Agency Nottingham
How many Carers does Reconnect Care Agency Nottingham employ?
Reconnect Care Agency Nottingham employs 25 carers.
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