We offer Domiciliary care, complex clinical and complex mental health care to both adults and children.
We provide support from 30-minute visits right through to 24 hours.
Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.
These prices are only a guideline, please contact Alcedo Care Trafford to find out the exact price for your requirements.
Alcedo Care Trafford has a Review Score of 9.6 (9.582) out of 10, based on 19 reviews in the last 2 years.
Over all time Alcedo Care Trafford has 19 reviews.
4.0 out of 5
Thank you so much for your wonderful feedback! We are truly delighted to hear how much Alcedo Care has made a positive difference for you. Your kind words and incredible score mean the world to our team and we remain committed to providing the highest standards of care.
1.0 out of 5
Thank you for your feedback. To ensure a clear and fair representation of the care and service we provide we note we have been caring for your father since November 2023 without any previous concerns about care quality. The issues raised appear to stem from a dispute over care costs which was not upheld. All visits are recorded through our electronic system, and a thorough investigation was conducted into your concerns, with a detailed response sent to you. We did not receive any follow-up communication to address further queries. The termination of the care package followed all steps to resolve the matter and was in line with our terms of service. The claim that we prioritise financial gain over care is false; we are committed to delivering high-quality care. While we're not financially motivated, we must charge for care to sustain our service and pay our carers. We pride ourselves on building strong client relationships and would welcome further discussion to address any concerns.
5.0 out of 5
Thank you so much for your wonderful feedback. We are truly grateful that you took the time to share your experience with Alcedo Care. It brings us great joy to hear that the carers were able to provide your mum with not only the physical support she needed but also companionship. We take pride in ensuring our carers go the extra mile, and your kind words affirm that dedication. It's heartwarming to know that they made such a positive difference for your mum.
5.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you very much for your kind words and appreciation, we are more than glad you are happy with our service.
5.0 out of 5
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for your kind words, we are more than pleased we are able to provide quality care to your loved one.
5.0 out of 5
Good afternoon thank you very much for your kind words.
4.0 out of 5
Thank you very much for your review. We are glad you are happy with our service.
4.0 out of 5
Thank you for your kind words. We are glad you were satisfied with the services received for your loved one and we wish you all the best. Thank you.
5.0 out of 5
Thank you for your kind words and we are very glad you are happy with the services received.
5.0 out of 5
5.0 out of 5
Good afternoon, thank you for your kind words regarding our service and we look forward to continuous service with your loved one.
5.0 out of 5
Hi Laura,
Thank you for your kind words. We are very glad you are happy with the service and we will continue to strive for outstanding service. Thank you again.
The Review Score of 9.6 (9.582) out of 10 for Alcedo Care Trafford is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alcedo Care Trafford is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
My name is Jane and I am the Group Head of Operations at Alcedo Care.
With over 20 years of experience in Operations, spanning both commercial enterprises and the healthcare sector, I was immediately drawn to Alcedo Care after meeting its Directors, Jo and Andy.
The company's strong reputation, unwavering focus on delivering outstanding care, and genuine investment in its staff made it an exciting opportunity. I was particularly inspired by Alcedo Care's commitment to its core values, its family-like culture, and ambitious growth plans. The diverse range of services, including children's care, nursing, and various domiciliary and complex care packages, further confirmed that this was the right organisation for me.
My career initially began in a very different field—Marine Biology. I studied at the University of St. Andrews, conducted research at the North American Arctic Research Center, and even spent a summer on a small island in the Bristol Channel. Along the way, I gained some unique skills, from driving tractors to caring for rescued seal pups.
Transitioning into Operations across various commercial industries provided me with a deep understanding of operational management, including overseeing global exhibition projects for major brands. However, as my priorities shifted, particularly with my daughters growing up, I felt drawn to the care sector. That decision changed everything—I found a true passion for making a meaningful difference in people’s lives through my work.
My extensive experience in both commercial and healthcare settings has equipped me with a well-rounded skill set, helping me navigate operational challenges and ensure seamless service delivery. What truly motivates me is ensuring that our dedicated staff feel valued, supported, and engaged, so they can provide the best personalised care for those we support.
As the Group Head of Operations, my focus is on driving operational excellence, identifying areas for improvement, ensuring the highest quality standards, and supporting the continued growth of our services. My ultimate goal is to create an environment where both our clients and staff feel valued, supported, and confident in the care we provide.
I am proud to be part of the Alcedo Care family and excited to contribute to its ongoing success. Together, we are committed to enriching lives, empowering individuals, and making a real difference in the communities we serve.
Hi, I am Faye Fenton and I am the Operations Manager at Alcedo Care. My role in short is to oversee the day-to-day running of our homecare service. I am responsible for ensuring that our service meets all legal and regulatory requirements (according to CQC), and ultimately ensure that we are providing excellent quality, person-centred care to our clients.
I have worked in the care sector since I was 18. I have always enjoyed working within the sector and have always wanted to make a difference in the way that home care is delivered.
Hello,
My name is Tania Khatun, and I am the deputy manager at the Alcedo Care Trafford Branch. I have been working in the care sector since 2016. I started as a carer and over the last 4 years I have been a field care supervisor, care assessor and care co-ordinator. I also worked as an assessment and support planner with Rochdale council before joining Alcedo Care Bury in August 2023, and joined the Trafford branch in February 2024
I am very much a family-oriented person, and in my spare time, I spend my time with my 3 boys, my sister and her family. I love going out for meals and family game nights.
I am excited to work with the team at Trafford and progress with Alcedo Care and support our service to grow, develop and provide outstanding care.
Hi, my name is Sharon, and I am the Care Coordinator for Alcedo Care Trafford. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our clients’ needs.
Hello my name is Hannah
I work in recruitment for the Trafford branch, I have worked in the care sector since 2011, I started as a care assistant, and I moved around various roles, mental health, complex, and rehabilitation, I then worked as a care Co-Ordinator I took voluntary redundancy.
I then joined Alcedo Care as a care assistant in October 2023, I have recently moved to the Trafford branch as the recruiter. I am looking forward to working with the team at Trafford to recruit the best staff for our clients.
In my spare time, I enjoy spending time with my partner, family and friends, I enjoy visiting new places and going out for meals.
I am happy to develop myself within Alcedo Care and really excited to see our branch flourish.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care Trafford to verify any information. View our terms and conditions. Alcedo Care Trafford has an Enhanced Service - more info.
