Alcedo Care Furness & South Cumbria

I really can't fault the team who attended to look after my mum and stepdad. They spent time to talk to my stepdad and he really enjoyed the chats and company. Although my mum has late onset Alzheimer's. They were kind efficient and friendly throughout. Definitely would highly recommend they took time to explain who they were and why they were there. They prompted her as much as possible and with kindness and sensitivity. The administration staff were super efficient with emails and information that we needed and also very kind. It's such a worrying and frightening time for the people receiving the care and the families who are putting their families into care and Alcedo were efficient and sensitive.

Alcedo are meeting all Taylor's needs. Everything is going great. All in all really happy with everything.

Alcedo Care provides a high level of service. Punctual, caring, and helpful. Their care has made Mum's continued independence much easier.

Everybody has been very pleasant and helpful. Within 48 hours, they had provided care for my father when I was struggling to meet his needs. I would highly recommend Alcedo Home Care.

We have been really impressed with everyone we have liaised with, from the initial call and assessment to the wonderful carers and management support. We approached Alcedo Care to provide temporary support following mum's long hospital stay and heart operation. Mum is a retired Care Quality Commission Inspector and has nothing but praise for the experience and care she has received. The excellent, proactive and genuine care for mum and our supporting family has made a stressful transition significantly less so. Thank you.

The carers give a positive, professional and caring role. They ensure he is clean, fed and happy. I can't ask for more than that. Keep up the great work.

Apart from the holiday, I have a weekly 3 hour visit which allows me to get out of the house and do things I am normally not able to do.

We have been with Alcedo Care for over six months and the care has been a great help in getting my husband up in the mornings, showered, shaved, and having breakfast! He responds very well to their care and gets up at once (he doesn't when I do it!). Carers are always very friendly and polite, and I know my husband responds to them well. Thank you!

Since taking over my grandad's care in November, I have been extremely satisfied with the level of care. Staff are professional and care with dignity and high standards. The compliance towards medication management is excellent.

My daughter's carers have got to know her well and respond to her needs, she seems happy to go out with them and when she returns.

The lady has been to me on four occasions regarding my procedure. She is a lovely caring young woman who understands the importance of keeping my dignity intact. She's very thoughtful and always smilng and proactive, I look forward to her visits. I have no complaints at all she follows all the infection control and does what is needed. I'm hopeful she'll be with me for some time.

My son spends quality time with his two carers. They see to his wants and needs. The carers interact with him as much as they can. He enjoys trips out in the community several times a week. I feel that the service the carers provide is right for my son.

He looks forward to the calls and enjoys the freedom from his parents. The staff are always on time for us, know us well and let us know in advance of anything, they are always good. Always understanding.

I'm happy with the care we are given and the help I'm getting has given me more time, I struggled before Alcedo joined us. She has connected will with the carers.

I feel that the carers have managed well and tailored the support to his needs. Carers take on board suggestions and show they are supportive and caring and take into account his needs. I am happy with the service that is being provided.

So far our experience with Alcedo Care has been fantastic. They have shown great interest and have been keen to learn how to communicate via a communication board with my dad. Everyone we have met so far has been lovely and has gone above and beyond for our dad. Today is the happiest I have seen him for years and it is down to Alcedo Care.

We have had excellent care so far from Alcedo who stuck with us after an incident with my son.

I have met every carer who comes to look after my Mum and have to say every single one has treated Mum with the utmost respect and professionalism. They are friendly and kind, they perform their tasks with a cheerful attitude and can't do enough for Mum. I would have no qualms about recommending Alcedo to anyone.

Experience with Alcedo Care is very good.

Excellent service from all, no complaints.