Frank Care Solutions Ltd

Office 8 Castle Circus House, 136 Union Street, Torquay TQ2 5QB
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7.8 1 Review
  • Frank Care Solutions Ltd, Torquay
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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Personal Care & Household Services

  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care

Good to Know

Owner

  • Frank Care Solutions Ltd

Person in charge

  • Timothy Frank (Manager)
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Frank Care Solutions Ltd Reviews (1)

7.8

Frank Care Solutions Ltd has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years. Over all time Frank Care Solutions Ltd has 1 review.

Overall Experience

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Date Published

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Review from Michelle K (Daughter of Client) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff from Frank Care were very helpful and responsive in their care of my stepfather who has late stage Alzheimer's. It was a difficult situation for them and the manager was wonderful, helping to sort out issues in the home and keeping us informed of what was happening and intervening himself
when needed. We had four visits a day and a night sitting service to keep my stepfather safe.
My stepfather had to be admitted to residential care quite quickly as he was very vulnerable but without the managers help would not have survived to get there.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Frank Care Solutions Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Frank Care Solutions Ltd is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Frank Care Solutions Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Frank Care Solutions Ltd

What Type of Services does Frank Care Solutions Ltd offer?

Frank Care Solutions Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Frank Care Solutions Ltd to verify any information. View our terms and conditions. Frank Care Solutions Ltd has an Basic Service - more info.