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My Versatile Healthcare Ltd

Office G22, Amber Court, Newcastle Business Park, William Armstrong Drive, Newcastle upon Tyne, Tyne & Wear NE4 7YA
My Versatile Healthcare Ltd logo
My Versatile Healthcare Ltd, Newcastle upon Tyne
My Versatile Healthcare Ltd, Newcastle upon Tyne
My Versatile Healthcare Ltd, Newcastle upon Tyne

My Versatile Healthcare gives people the care they need in the comfort of their own home.

Skilled staff help people by offering home care services such as help with personal care (showering, getting in and out of bed, getting dressed, going to the toilet).

Home care services can also include assistance attending appointments, assistance with medicine, help with household chores, etc.

Care Provided by My Versatile Healthcare Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £26 - £30
  • Weekly Live-in Care Fees: £1,300 - £1,500
Our live in charges are depending on the service to be provided/needs of the client.

Give us a call or email us to discuss what we can offer.

The price(s) shown are provided by the agency. Contact My Versatile Healthcare Ltd for full pricing details and T&Cs.

Contact My Versatile Healthcare Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • My Versatile Healthcare Ltd
  • Private Owned

Person in charge

  • Thembie Teni (Registered Manager)

My Versatile Healthcare Ltd Reviews (18)

9.8

My Versatile Healthcare Ltd has a Review Score of 9.8 (9.785) out of 10, based on 15 reviews in the last 2 years. Over all time My Versatile Healthcare Ltd has 18 reviews.

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Showing 18 reviews matching selected criteria
Review from J B (Friend of Client) published on 29 April 2026 Submitted via Website
Overall Experience
My Versatile are a super company , the care which my friend is receiving, is truly outstanding . The staff arrive on time and complete all tasks to the highest standard.

My friend now feels relieved to have a care company she can rely on, and support her fully with her needs.

Reply from Thembie Teni, Registered Manager at My Versatile Healthcare Ltd

Amazing and we appreciate this recognition or to know that we are having an impact.

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Review from C K (Friend of Client) published on 27 March 2026 Submitted via Website
Overall Experience
Very attentive and understanding, provided care with utmost consideration for our situation
Made our lives so much easier and allowed us to have a bit of freedom and not be tied down all the time

Can't thank you enough

Highly recommended

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Review from Julia B (Daughter of Client) published on 15 January 2026 Submitted via Website
Overall Experience

My mother has received such good care and attention from you. Your team always seem willing to go the extra mile and the love and social interaction that she is given, in addition to the practical and personal care means so much. We are so very grateful to have you looking after her.

Reply from K. Mandy Ndlovu, Care-Coordinator at My Versatile Healthcare Ltd

Thank you, we strive to make every contact impactful.

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Review from Fiona U (Daughter of Client) published on 15 January 2026 Submitted via Website
Overall Experience
Started care for my father in October.

Very pleased with the service my versatile give. The family all live a distance away , its great to have a fabulous team caring for him. Everyone of the team is upbeat and caring. Its a great service and very flexible to accommodate all needs.

Reply from K. Mandy Ndlovu, Care-Coordinator at My Versatile Healthcare Ltd

Amazing, thank you very much. We proud to know that we are making a deference.

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Review from Mary W (Daughter-in-law of Client) published on 15 January 2026 Submitted via Website
Overall Experience
I highly recommend MVHC . As a qualified nurse my standards are quite exacting and I can only say that my mother in law has received excellent care from MVHC during her five weeks recovery period following hospitalisation.
From my initial inquiry and until her recent discharge, we have experienced a high level of professionalism, timely and effective communication and high quality seamless care with a maximum of three lovely female carers who have always been punctual and have been able to fit around mother-in-law's routine.

I will not hesitate to contact them for further support if the need arises in future

Reply from K. Mandy Ndlovu, Care-Coordinator at My Versatile Healthcare Ltd

Thank you so much for this amazing review and it was a pleasure to work with JW and you all. Your welcoming approach made it easy to complete our job.

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Review from Michael P (Son of Client) published on 7 January 2026 Submitted via Website
Overall Experience

I would like to thank you and your colleagues for your diligent care and attention for my mother over the past two years, and more especially recently. I could not have wished for better care for my Mam, and your personal commitment has been exemplary.

Thank you all

Reply from K. Mandy Ndlovu, Care-Coordinator at My Versatile Healthcare Ltd

Thank you Michael, it's been a pleasure to work with you all and your support has made working with your mum easy for the past two years. I am glad your experience with MVH has remained positive until the end of the care package. May your mother's soul RIP.

Regards

Mandy.

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Review from Bridget C (Mother-in-law of Client) published on 1 July 2025 Submitted via Website
Overall Experience

All my daughter-in-laws carers were kind and friendly and were punctual and worked hard. It was a frenetic time when my friend was very ill and they had no problems coping with us as family dashing in and out as well as them. They were always polite and personable and made the job easier. My daughter-in-law always seemed to get on with them very well which was not her experience with another previous company. My son was run off his feet both working and caring and very worried about my friend so they provided great support in adversity.

Reply from Thembelihle Teni, Registered Manager at My Versatile Healthcare Ltd

Thank you so much for such a wonderful feedback. We are truly grateful and pleased we are doing a good job. Thank you again for your trust in My Versatile Healthcare.

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Review from Alison S (Daughter of Client) published on 26 June 2025 Submitted via Website
Overall Experience

An excellent caring and professional service. They are very thorough and conscientious. I would not hesitate in reccommending them to anyone who needs private healthcare. My mum is extremely satisfied with her care.

Reply from Thembie Teni, Registered Manager at My Versatile Healthcare Ltd

Amazing, we glad your mum is happy with our service and thank you for this fantastic review. It means a lot to us.

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Review from S M (Daughter of Client) published on 17 December 2024 Submitted via Website
Overall Experience
The two managers and their team have completely restored my faith in home care providers. They took time to get to know Dad, my brother and me and our requirements, offering really helpful suggestions and tailoring the care to what Dad wanted and needed rather than what suited them best. Unfortunately, Dad wasn't able to return home permanently but in the time that he was at home, he was incredibly well looked after and we were kept fully updated. Nothing was too much trouble with any washing dealt with, the house kept clean and tidy and most importantly, Dad comfortable, well fed and hydrated and kept as safe as was possible. There was no rushing off to the next call with time spent just chatting with Dad and giving him some company once care needs had been fulfilled.

The registered manager is very passionate about care in the community and this shines through in the service that they offer. I have no hesitation in recommending this local, independent company to fulfil home care needs.

Reply from Staff member, Admin at My Versatile Healthcare Ltd

Amazing, thank you very much for such a lovely review. We would do it again for your dad, what a lovely man he is.

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Review from N S (Wife of Client) published on 2 October 2024 Submitted via Website
Overall Experience

My Versatile Healthcare have been looking after my husband for the past few months and I cannot recommend them highly enough for the service they provide. Carers treat my husband with so much respect and they attend to his needs to the best of their ability. We all feel safe and well-supported by the management and the whole team. They put our minds at ease despite my husband's physical health issues and disability.

Reply from Thembelihle Teni, Registered Manager at My Versatile Healthcare Ltd

Amazing, we are glad that everything is going smoothly and that we are making a difference to your loved one. Regards Thembie

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Review from A R (Daughter of Client) published on 2 October 2024 Submitted via Website
Overall Experience

The peace of mind I gain from the carers from My Versatile Healthcare is so reassuring when I am unable to spend the time I would like with my mother. They are reliable and committed to giving the best personal care and help to her and understand her needs and treat her with dignity. My mother always sings their praises. I am reassured that they can adapt well to the care they give as and when changes in circumstances and needs happen in the future.

Reply from Thembelihle Teni, Registered Manager at My Versatile Healthcare Ltd

Amazing, we are glad that we are making a difference. Thank you so much for trusting My Versatile Healthcare.

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Review from S M (Niece of Client) published on 30 September 2024 Submitted via Website
Overall Experience

My Uncle has received excellent service from My Versatile Healthcare. The carers have been very gentle and understanding of his needs. They are always on time, compared to the previous service provided and the management always updates you if carers are running late. I would highly recommend My Versatile Healthcare to anyone looking for care or have a loved one looking for care.

Reply from Thembelihle Teni, Registered Manager at My Versatile Healthcare Ltd

Thank you very much, we are glad to hear that you are happy with the care provided.

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Review from Helen B (Client / Service User) published on 19 September 2024 Submitted via Website
Overall Experience
My experience with My Versatile Healthcare has been excellent.
As someone with a severe energy-limiting condition, it has really made a massive difference that the company has been able to ensure that I am cared for by only a very small number of staff who now arrive knowing my requirements and my house well at the same times every day.
Staff have always been friendly, professional and flexible; co-ordination and continuity of care has been brilliant.
Using My Versatile Healthcare has been much easier both than relying on council-supplied support and using individual private carers that we would have been responsible for employing ourselves.

Highly recommended!

Reply from Thembelihle Teni, Registered Manager at My Versatile Healthcare Ltd

Thank you so much for the positive review. Our aim is to ensure you are well supported in the comfort of your own home. We are pleased that you are happy with the service and it is our pleasure to support you.

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Review from Robert C (Husband of Client) published on 24 July 2024 Submitted via Website
Overall Experience

Mishlaiz makes a real effort to ensure continuity, so the client is being cared for by just two or three different staff. This is very important to my wife, as it means the carers she deals with know her needs and she doesn't have to explain things to a new person each time. The carers are all very pleasant and good at their jobs. The managers are also very helpful and accommodating.

Reply from Thembie Teni, Registered Manager at My Versatile Healthcare Ltd

Thank you very much for review of our services, feedback is important to us and helps us to improve our service delivery.

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Review from E K (Daughter of Client) published on 20 May 2024 Submitted via Website
Overall Experience
I can recommend Mishlaiz Versatile Healthcare Ltd.
The care they provide to my father is thoughtful, dignified and respectful.
There is consistency of care, provided in the main by a man which my father likes.

Communication is excellent and responsive.

Reply from Thembie Teni, Manager at My Versatile Healthcare Ltd

Thank you very much for such a lovely review. We are glad everything is going well with your father's care.

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Review from M H (Friend of Client) published on 29 April 2024 Submitted via Website
Overall Experience

Mishlaiz Versatile Healthcare Ltd, thank you for the service you provide. The care and support is simply amazing and the staff truly make a difference. The person-centred approach in collaboration with service users and their families is quite commendable. Worthy to mention also is the professional manner you render your service whilst ensuring service users get the care and support they need. Thank you so much!

Reply from Thembie Teni, Registered Manager at My Versatile Healthcare Ltd

Thank you, so lovely and satisfying to hear that we are making a difference.

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Review from G G (Son of Client) published on 9 April 2024 Submitted via Website
Overall Experience

Excellent service provided to my mum. Would recommend it to everyone who is looking at support for their family. Can't praise them enough. Very supportive, professional and helpful staff and management.

Reply from Thembie Teni, Registered Manager at My Versatile Healthcare Ltd

Thank you very much, we are pleased to hear that you are happy with our service.

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Review from A M (Daughter of Client) published on 2 April 2024 Submitted via Website
Overall Experience

Since Mishlaiz began providing care for my Mother earlier this year, we have been touched, relieved, and delighted by the professionally excellent, but also warm, thoughtful, respectful, and kind care my Mother has received. I cannot praise her carers highly enough, and I would not hesitate to recommend their services.

Reply from Thembie Teni, Registered Manager at My Versatile Healthcare Ltd

Thank you very much, it is a pleasure to support your Mum, she is such a lovely person and we are pleased to hear everyone is happy.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 April 2025
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for My Versatile Healthcare Ltd.

Awards / Recognitions (1)

Meet the Team (2)

Thembie Teni Job Title: Director & Registered Manager Joined: 2018
Thembie Teni

Thembie is the Registered Manager for My Versatile Healthcare who has worked in various care establishments, including NHS and Private hospitals, Agencies and Care Homes alike. She has worked in a range of caring and leadership positions. Thembie has Degrees in Health, and disability Studies and a Master's in Mental Health Nursing. She has demonstrated her passion for physical and mental health and continues to work as a Nurse within the NHS, alongside the demands of her job at My Versatile Healthcare. In her role, she has demonstrated her passion and commitment to person-centred care and ensuring the staff at My Versatile Healthcare are committed to the company's values in delivering quality care.

Carolyn Palmer Job Title: Care Manager Joined: 2024
Carolyn Palmer
Carolyn is the Care Manager for My Versatile Healthcare with vast experience in
managing various Supported Living Services for over 15 years. Her journey in Healthcare has
been characterised by her passion in supporting people to continue living in their own

homes.

Carolyn is passionate about good quality personalised care and she enjoys seeing how the support and care we provide can enhance people's lives and to continue living in their own environments.

Frequently Asked Questions about My Versatile Healthcare Ltd

How many Carers does My Versatile Healthcare Ltd employ?

My Versatile Healthcare Ltd employs 1028 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Versatile Healthcare Ltd to verify any information. View our terms and conditions. My Versatile Healthcare Ltd has an Enhanced Service - more info.