CareStaff at Home

125 West Regent Street, Glasgow G2 2BA
Review Us
9.3 4 Reviews
  • CareStaff at Home, Glasgow
CareStaff at Home provides reliable, high-quality, and affordable home care services across Scotland. As a trusted home care provider, their dedicated team delivers personalised support tailored to each individual’s health and wellbeing needs.

At CareStaff at Home, they are committed to helping their clients remain comfortable, safe, and independent within their own homes. Their compassionate team works closely with each client to ensure they receive the highest standard of care and support.

With over 50 years of combined nursing and care experience across both care home and home care settings, their knowledgeable and experienced staff are there to support you and your family every step of the way. As a family-run business, they pride themselves on delivering care that is both professional and personal.

They recognise that every individual is unique. That’s why they work in partnership with clients and their families to develop personalised support plans designed to meet individual needs and achieve the outcomes that matter most.
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Care Provided by CareStaff at Home

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £29.50

Full prices available on request

Contact CareStaff at Home to confirm what's included and receive a personalised quote based on your needs.

Contact CareStaff at Home to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
Explain these funding types

Contact CareStaff at Home to get a personalised quote.

Good to Know

Owner

  • Care Staff Ltd
  • Privately Owned

Person in Charge

  • JamieLee McKenzie (Manager)

CareStaff at Home Reviews (4)

9.3

CareStaff at Home has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years.
Over all time CareStaff at Home has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 4
  • 4
  • 0
Reviewer Connection to CareStaff at Home
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from L R (Daughter of Client) published on 27 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with CareStaff Ltd and are fortunate to have them care for mum. From the office staff to the caring staff - they are 5*. Would highly recommend.
Reply from Stuart Morton, Care Manager at CareStaff at HomeThank you so much for taking the time to fill in the card. Its a pleasure to support mum and the family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Liz W (Daughter of Client) published on 4 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Care staff Ltd has provided carers to allow my mum and I to attend a family wedding over the weekend. It has been great being able to enjoy ourselves knowing my dad has been cared for safely. We opted for care at home so he could stay in familiar surroundings. 24 hr care was provided over 3 days.
We had the same 2 people cover the 3 days so my dad had a familiar face. They interacted with him , ensured he had plenty to eat and drink and that he moved around the house safely. My dad said both were friendly and took care of him.
This has been an easy process for us although we are new to care support.
I would like thank the team for taking care of our loved one.
Reply from Stuart Morton, Care Manager at CareStaff at HomeThank you so much, was a pleasure to support your dad to allow you and your mum to attend the wedding. look forward to supporting again soon.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jill B (Wife of Client) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers for my husband are all so kind and respectful. So much laughter, so nice to see my husband so happy and singing in the bathroom!!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Carl H (Power of Attorney of Client) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall, care is very good. Carers are very helpful and professional. Very friendly and caring. It's very reassuring that the carers are very confident to contact the relevant services in an emergency and contact us if there are any issues.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for CareStaff at Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for CareStaff at Home is calculated as follows: ( (23 Excellents x 5) ) ÷ 23 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for CareStaff at Home is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 28 Oct 2025
How well do we support people's wellbeing?
Good (4)
How good is our leadership?
Good (4)
How good is our staff team?
Good (4)
How good is our setting?
Not Assessed (0)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

JamieLee

JamieLee McKenzie

Job Title: Branch Manager Joined: 2026

JamieLee began her career in the care sector in 2019 as a Domestic at Silverburn Care Home, where she quickly developed a strong passion for supporting and caring for others. This motivated her to progress into a Care Assistant role, during which she successfully completed her SVQ Level 2 in Health and Social Care.


When Care Staff at Home launched in September 2022, JamieLee became the company’s first community-based carer. In this role, she continued to expand her skills and experience while delivering high-quality care and support to clients within the community. In August 2023, she was promoted to Client Coordinator, while also achieving her SVQ Level 3 in Health and Social Care.


In February 2026, JamieLee was promoted to Care Service Manager at Care Staff at Home. She is now preparing to begin her SVQ Level 4 in April, as she continues to advance her professional development and further strengthen her career within the care sector.

Frequently Asked Questions about CareStaff at Home

How many Carers does CareStaff at Home employ?

CareStaff at Home employs 65 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareStaff at Home to verify any information. View our terms and conditions. CareStaff at Home has an Enhanced Service - more info.