Otter Homecare Ltd

Jamie, along with his wife, Bowling, is the founder of Otter Homecare. Jamie's passion for care came as a result of his experience as the main carer for his father who suffered a stroke. The experience of caring for his father and helping manage teams of other support carers led him to see the immense impact good, person-centred care can make on an individual.

To further build his knowledge and skills in care, Jamie is undertaking a Level 5 Diploma in Health and Social Care. Before starting Otter Homecare Jamie co-founded two other food and beverage companies in Thailand, which was his home during his 20's and 30's. Jamie is passionate about incorporating the latest technology and innovations from around the world to improve outcomes for individuals who require care.

Cherie has over a decade of experience in the care sector, having worked in various roles from Care Support Worker to Registered Manager. She is passionate about delivering high-quality, person-centred care and has extensive knowledge in managing compliance, quality assurance, and developing members of her teams.

Prior to joining Otter Homecare, Cherie worked in management positions of other care companies where she oversaw regulatory compliance, led internal audits, and developed bespoke care packages for clients. With expertise in both domiciliary and residential care settings, Cherie excels in creating supportive environments for both staff and clients.

Cherie is committed to fostering a culture of compassion, professionalism, and continuous improvement at Otter Homecare, ensuring that every client receives the care and support they need to live independently and with dignity.

Ellie brings nearly a decade of experience in the care sector, having worked in various roles, including Senior Care Assistant and Ambulance Care Assistant. She has a strong background in medication administration, end-of-life care, and team leadership. Her experience in both home care and emergency transport has given her a well-rounded understanding of client needs across different care settings.

As a Care Supervisor at Otter Homecare, Ellie is dedicated to ensuring high-quality care and supporting Care Professionals in delivering excellent service. She works closely with clients to ensure their care is person-centred, compassionate, and responsive to their evolving needs. With her wealth of experience, Ellie is a reassuring presence for both clients and staff, committed to maintaining Otter Homecare’s high standards.

Lizzie has a diverse background in healthcare, having worked in both hospital and community care settings. With experience as a nursing assistant, as well as an ambulatory care assistant, she has developed a strong understanding of patient care, mobility support, and dignity in care.

As a Care Supervisor at Otter Homecare, Lizzie plays a key role in maintaining and improving care quality. She works closely with clients and Care Professionals to ensure that care plans are tailored to individual needs, fostering independence and well-being. Her hands-on experience and commitment to person-centred care make her a valuable support for both clients and the wider care team.

Abbey is an experienced care professional with a strong background in domiciliary care and adult social care training. With over five years of experience in care, she has developed expertise in safeguarding, medication administration, manual handling, and care planning.

As Otter Homecare’s Home Care Trainer, Abbey is responsible for ensuring that all new Care Professionals receive high-quality training, enabling them to provide compassionate, person-centred care. She is passionate about supporting carers in their development and ensuring they feel confident in their roles. Abbey brings a friendly and structured approach to training, helping to uphold Otter Homecare’s high standards of care and professionalism.