Amaiva Care Group

34 Oaklands Avenue, Brighton BN2 8LQ
Review Us
9.5 7 Reviews
  • Amaiva Care Group, Brighton
Amaiva believe that care should feel personal. They understand that no two lives are the same and approach each individuals support with compassion and respect for their unique needs. Amaiva support individuals to remain comfortable and in their familiar surroundings of home. Each care plan is built and tailored to the individuals wishes and needs. That could be getting out and about, help with daily activities, support with personal care, medication, or managing more complex needs. Amaiva know that great care is built on listening and communication. The fully trained care team have experience, integrity, patience and warmth and share the desire to make a difference to everyday lives. Amaiva deliver care that supports people to feel safe, respected and valued.
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Care Provided by Amaiva Care Group

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £20 – £30
  • Weekly Live-in Care Fees: £1000 – £1350

Our service costs vary depending on the level of care and support you or your loved one needs. We will be happy to talk through your needs and provide a clear personalised quote with no obligation.

These prices are only a guideline, please contact Amaiva Care Group to find out the exact price for your requirements.

Contact Amaiva Care Group to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Amaiva Care Group to get a personalised quote.

Good to Know

Owner

  • Amaiva Care Group Ltd

Person in Charge

  • Emma Carr (Registered Manager)

Amaiva Care Group Reviews (7)

9.5

Amaiva Care Group has a Review Score of 9.5 (9.533) out of 10, based on 7 reviews in the last 2 years.
Over all time Amaiva Care Group has 7 reviews.

Overall Experience
  • 7
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Date Published
  • 7
  • 7
  • 7
  • 7
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Reviewer Connection to Amaiva Care Group
  • 4
  • 2
  • 1
Total of 7, showing 1-7
Review from Jill B (Daughter of Client) published on 19 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has only been with Amaiva Care Group since 13th October 2025. Oh my goodness what a wonderful Care Company. Everyone is so kind, cheerful, caring, professional. I am so happy and relieved that my soon to be 99 year old Mum has these Angels to take care of her.
I can't thank them enough for what
they do.
Reply from Leanne Shipley, Manager at Amaiva Care Group
Thank you so much for your kind review. We truly appreciate you taking the time to share your experience.
It means a great deal to the whole team that our care makes a positive difference.
Thank you…read more
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Annette S (Daughter of Client) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was easy to arrange regular visits and an adhoc additional visit.
We, the family, have been kept well informed, in particular when the team had concerns.
When we wanted to pre-warn the team that dad had had a fall, this was dealt with efficiently.
The team have made helpful suggestions, eg fire
brigade visit to check smoke alarms; installation of care link system.
Reply from Leanne Shipley, Manager at Amaiva Care Group
Thank you for your lovely review. We're really pleased to hear that arranging visits has been easy and that our updates and support have been helpful for your family.
We're glad that our suggestions…read more
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  • Treated with Dignity
  • Value for Money
Review from R L (Client) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Polite, efficient and effective.
Reply from Leanne Shipley, Manager at Amaiva Care Group
Thank you so very much for your kind words and for taking the time to give feedback. We're glad to hear you find our service polite, efficient, and effective. We will pass your praises to the team.
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  • Treated with Dignity
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Review from Helen P (Daughter of Client) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been having these wonderful carers for a few years now and they are just amazing .The help to my parents and the support they have given me is just second to none . The care , compassion and empathy that they have shown to my mother over the years is exceptional and nothing is too much trouble
for them . They very often manage, at short notice , to arrange cover when i have to take my mothers partner for appointments They are passionate about their work and are highly trained in medical issues , manual handling .and work from a care plan . We also have consistency of care and each member of staff has a great rapport with my mum ( who is non verbal) and her partner , they are both treated with dignity and respect at all times . Everyone that works for Amaiva are absolutely fantastic we couldnt be without them .
Reply from Leanne Shipley, Manager at Amaiva Care Group
Thank you so much for your kind words. We are so pleased to hear how much our team's support has meant to you and your family. Your recognition of our carers' dedication, professionalism, and ability…read more
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  • Value for Money
Review from Andrea M (Daughter of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazingly kind and caring to our mum, they care for her as if she was a member of their own family and always keep in touch with us if there's anything we need to be concerned about in regards to Mum's health, both mentally and physically. We can't recommend them highly enough.
Reply from Leanne Shipley, Manager at Amaiva Care Group
Thank you very much for your kind words. It truly means a lot to know that you feel your mum is being cared for like family - that's exactly what we strive for. Your recommendation is deeply…read more
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  • Treated with Dignity
  • Value for Money
Review from S H (Client) assisted by family/friend published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good. Very efficient. All staff are conscientious. Staff are always cheerful and concerned for our well-being management takes good care of us and their staff. 10/10.
Reply from Leanne Shipley, Manager at Amaiva Care Group
Thank you very much for your lovely feedback. We're so pleased to hear that you find our service very good and efficient. It means a great deal to know that our staff are cheerful, conscientious, and…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A M (Granddaughter of Client) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the exceptional service provided by Amaiva and their dedicated team of live-in carers. From the very first interaction, the agency demonstrated professionalism, compassion, and a genuine commitment to delivering high-quality care tailored to our family's needs.
The carers
assigned to us were not only highly trained but also deeply empathetic. They have treated my grandparents with dignity, patience, and warmth-creating a safe environment.Their ability to balance medical responsibilities with emotional support is one of their most valuable qualities.
One of the standout qualities of this agency is its consistency. We never had to worry about last-minute changes or gaps in coverage. The team always keep us informed. Even during weekends or holidays, the level of care has never wavered.
What has impressed me most is how personalised the care plan is. And how much care the team take. I cannot fault Amaiva and the team.
Reply from Leanne Shipley, Manager at Amaiva Care Group
Thank you so much for your kind and thoughtful words. We're truly honoured to support your grandparents, and it means a great deal to hear that our team's dedication, consistency, and compassion have…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.533)

Overview of Review Score

The Review Score of 9.5 (9.533) out of 10 for Amaiva Care Group is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Amaiva Care Group is calculated as follows: ( (36 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 42 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Amaiva Care Group is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Emma

Emma Carr

Job Title: Registered Manager Joined: 2007

Emma has 18+ years experience in care. Emma brings depth and versatility to her role with a deeply caring and hands on approach. Emma holds a Level 5 Diploma in Leadership and Management in Adult Care and is currently working towards her Level 7 to strengthen her skill set even more. Emma's knowledge is built from years of experience. Emma believes that great care starts with great people and she is proud to manage a team of wonderful carers.

Leanne

Leanne Shipley

Job Title: Manager Joined: 2018

Leanne has a simple approach to delivering care - treat people how she would want her loved ones to be treated. With over six years experience, Leanne believes that real care is about connections, trust, and respect. She holds a Level 5 Diploma in Leadership and Management in Adult Care and is a certified nail care technician.

Frequently Asked Questions about Amaiva Care Group

What Type of Services does Amaiva Care Group offer?

Amaiva Care Group offers Home Care.

How many Carers does Amaiva Care Group employ?

Amaiva Care Group employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amaiva Care Group to verify any information. View our terms and conditions. Amaiva Care Group has an Enhanced Service - more info.