Kind Hands Care Ltd

6 Bacton Road, Cardiff CF14 2PN
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9.2 4 Reviews
  • Kind Hands Care Ltd, Cardiff
Kind Hands Care is an approved provider and is registered with the Care Inspectorate for Wales (CIW) since October 2022.

Kind Hands Care provides care for Individuals who are living with some limiting long-term illness or disability and who wish to live an independent and fulfilling life with the right care and support being provided.

The range of support offered is:
. Assistance with all Personal Care needs
. Assistance with meal preparation
. Assistance with medication
. Assistance with shopping/ domestic tasks
. Escorting to medical/social appointments
. Day sitting service

Kind Hands Care will only provide care to an Individual once it has been determined that the service is suitable to meet the care and support needs of an Individual to enable them to meet their personal outcomes.

Kind Hands Care can offer specialised care services for Individuals who require some extra support. All staff will have relevant training needed and be deemed competent before carrying out any specialist care for Individuals.

Specialist support offered:
. End of Life Care
. Stoma Care
. Parkinson's
. Multiple Sclerosis

Kind Hands Care employs staff with a range of knowledge, experience and the relevant qualifications to provide care to Individuals safely and effectively. All staff complete training relevant to their job roles throughout their employment with Kind Hands Care.

Before staff employment begins, a DBS is obtained and references regarding their previous employment and their character.

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Care Provided

Types of Home Care

  • Visiting Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Call in Service
  • Cleaning Service
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge
  • Cancer Care
  • High Dependency Care, two carers attending
  • Alcohol / Drug Misuse

Funding & Fees

  • Hourly Visiting Care Fees: from £29.70

These prices are only a guideline, please contact Kind Hands Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Kind Hands Care Ltd

Person in charge

  • Yvette Rees (Manager)

Kind Hands Care Ltd Reviews (4)

9.2

Kind Hands Care Ltd has a Review Score of 9.2 (9.167) out of 10, based on 4 reviews in the last 2 years. Over all time Kind Hands Care Ltd has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
2
2
4
0

Review from H M (Client) published on 4 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time of receiving home care and the company have made me feel at ease. The care I receive is excellent and all the care staff are very attentive and willing to go the extra mile. This is a very good company with a real family feel that's got good value for money, I would recommend
this company to others.

Reply from Yvette Rees, Manager at Kind Hands Care Ltd

Thank you very much for your kind review of our company. We truly appreciate you taking the time to share your positive experience. Your feedback means a great deal to us and serves as encouragement to continue delivering the highest standards of service.

Staff

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Treated with Dignity

Value for Money

Review from C L (Client) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On the whole, most of the carers are very kind and efficient and considerate. One is not quite so good. A few of the carers are now considered as part of our family.

Staff

Care / Support

Management

Treated with Dignity

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Review from E T (Client) published on 16 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with care provided. Pleasant staff, helpful staff.

Reply from Yvette Rees, Director at Kind Hands Care Ltd

Many thanks for your review. It is a pleasure to provide you with our services.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Trevor R (Husband of Client) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our excellent service is provided for my wife, who at present gets showered and dressed twice a week by Kind Hands.

Reply from Yvette Rees, Manager at Kind Hands Care Ltd

Thank you very much for your review. It is a pleasure to provide a service for your wife.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Kind Hands Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.917 for Kind Hands Care Ltd is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kind Hands Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (0)

Meet the Team (1)

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Yvette Rees

Job Title: Manager/RI

Joined: 2022

Yvette has worked in the care sector for over 30 years.


She is very passionate about her job.


Yvette wants to ensure that Kind Hands Care delivers high-quality care to Individuals, enabling them to remain in their own homes for as long as possible.


Yvette has worked in all different roles throughout her career, a carer, supervisor, and care coordinator so has the knowledge and experience which is passed on to her staff members.


Yvette has gained
. Level 3 in Health and Social Care
. Level 5 in Leadership and Management

Frequently Asked Questions about Kind Hands Care Ltd

What Type of Services does Kind Hands Care Ltd offer?

Kind Hands Care Ltd offers Home Care.

How many Carers does Kind Hands Care Ltd employ?

Kind Hands Care Ltd employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kind Hands Care Ltd to verify any information. View our terms and conditions. Kind Hands Care Ltd has an Enhanced Service - more info.