Better Care Services

4 Kingston Court Shopping Arcade, Walsall Road, Cannock, Staffordshire WS11 0HQ

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Better Care Services: Compassionate home care for your loved ones.

Better Care Services is dedicated to providing exceptional home care tailored to meet the unique needs of each individual. The team of compassionate and professional caregivers is committed to enhancing the quality of life for clients by offering a wide range of services, including personal care, medication management, companionship, and specialised care for those with chronic conditions.

The team understands the importance... Read more

Care Provided by Better Care Services

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Contract Durations

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Household Services

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands

Other Care Provided

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	£25 - £45
Weekly Live-in Care	£1,200 - £1,800

Contact Better Care Services to get a personalised quote:

Funding & Fees Guide for Better Care Services

Funding Types Accepted
Self funding (Private)
Local authority Top-up

Local Authority

Our services are charged at various rates: 1/2 hour, 3/4 hour, and hourly. We also provide both waking and sleep-in night services. Full costing are available upon request.

The price(s) shown are provided by the agency. Contact Better Care Services for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Owner

Better Care Services Ltd
Private Owned

Person in charge

Bianca Mari (Manager)

Better Care Services Reviews (17)

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9.6

Better Care Services has a Review Score of 9.6 (9.623) out of 10, based on 11 reviews in the last 2 years.
Over all time Better Care Services has 17 reviews.

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Showing 17 reviews matching selected criteria

Review from Richard H (Son of Client) published on 7 October 2026 Submitted via Website•

Overall Experience

We chose Better Care to look after my father's needs after we met Stephen, he explained everything clearly and outlined the values that the company stand behind. My dad is house bound, he needs assistance 4 times a day to take care of his needs, he is really pleased with the service provided and wouldn't want to use any other provider. Better Care have never let him down and turn up when they say they will and look after his needs. Great service, thank you to the Better Care team for making my elderly fathers later years comfortable.

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↩Reply from Bianca Mari, Director/ RM at Better Care Services

Thank you, Richard, for taking the time to leave such a wonderful review.

We are so pleased to hear that your father is happy with the care and support he receives from Better Care Services. Knowing that he feels comfortable, well cared for and can rely on our team to be there when expected means... Read more

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Review from P B (Daughter of Client) published on 26 May 2026 Submitted via Website•

Overall Experience

Better Care has been a true blessing for our family. They prepare fresh, delicious meals for my mum's lunch visits, and their carers go beyond duty always warm, respectful, and genuinely engaged. They take time to sit, chat, and connect with her, making her feel seen and valued. Knowing she's in the hands of such kind, mature professionals brings me real peace of mind. Highly recommend for anyone wanting compassionate, reliable care for a loved one.

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Review from E E (Son of Client) published on 30 March 2026 Submitted via Website•

Overall Experience

Their name says it all, Better Care has been looking after my dad for almost a year now, and I can't thank them enough. The carers are kind, reliable, and always go the extra mile. They treat him with real dignity and respect you can tell they genuinely care. It's a weight off my mind knowing he's in safe hands.Keep up the amazing work you are doing and your professionalism.

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Review from Tracy G (Daughter of Client) published on 12 March 2026 Submitted via Website•

Overall Experience

I would highly recommend Better Care Services. They cared for our Mum with respect and dignity. Mum was extremely happy with the care they provided. Stephen put us all at ease from the very start and explained all that was needed to know. Better Care Services are well worth a try.

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↩Reply from Bianca Mari, Director/ RM at Better Care Services

Thank you so much for your review. Your kinds words mean a lot to the team at Better Care Services. Caring for your mom was an absolute pleasure.

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Review from Cristian J (Son of Client) published on 16 December 2025 Submitted via Website•

Overall Experience

My family has been using the services of Better Care for almost 12 months to care for my Mom and Dad. The service received and attention to detail has been exemplory from both the Management and the individual Carers who care for my parent's each day.
Better Care have quickly established a routine which has put my parent's at ease and provided them with the comfort and support they require. They have also provided me a great deal of support with assistance with medication, care of the home, accompanying my parent's to hospital visits and also social excursions.

On behalf of my family, I pass on my sincere thanks and would have no hesitation in recommending Better Care Services to others.

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↩Reply from Bianca Mari, Director/ RM at Better Care Services

Thank you from all the staff and management from Better Care Services for this lovely review. It is always a pleasure to care for your mom and dad. We are so glad we can bring your family comfort and support.

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Review from J M (Daughter of Client) published on 14 October 2025 Submitted via Website•

Overall Experience

My mum was very happy with her care from Homecare, I had the pleasure of meeting a few of the staff when I visited my mum at weekends, they always seemed to be very caring, I know my mum was very demanding at times, so I really appreciated their patience with her. Unfortunately she has had to go into a care home, which has made us all very sad.

I would highly recommend home care to look after a loved family member.

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↩Reply from Bianca Mari, Director/ RM at Better Care Services

Thank you so much for your lovely review. It was an absolute pleasure to care for your mom.

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Review from Heidi L (Daughter of Client) published on 14 October 2025 Submitted via Website•

Overall Experience

I found Better Care for my mom after trying other companies. Mom lives in Cannock, I'm in Burton on Trent, and my brother is in London. Before Better Care, mom called me worried about carers' arrival times. Since finding Better Care, things improved. They're caring and compassionate. Our mom feels comfortable and well taken care of. Now, I have peace of mind. Mom knows when her caregivers arrive and who will be there. Thank you, Better Care, for helping mom stay in her home. You've changed our lives!

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↩Reply from Bianca Mari, Director/ RM at Better Care Services

Thank you so much for your kind words! We're truly honoured to hear that our care has made such a positive difference for you and your mother. Your feedback means a lot thank you for trusting Better Care Services Ltd.

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Review from Cynthia C (Daughter of Client) published on 9 September 2025 Submitted via Website•

Overall Experience

I wanted to express my heartfelt gratitude to Better Care Services for the outstanding care and support they provided to my mom. The caregivers were compassionate, professional, and attentive to her every need. They went above and beyond to ensure her comfort and well-being, and their kindness and empathy made a significant difference in her life.
The care team was reliable, punctual, and communicated effectively with our family. We're so grateful for the peace of mind they've given us, knowing that Mom is receiving the best possible care.

I highly recommend Better Care Services to anyone seeking exceptional care and support for their loved ones. Thank you for all that you've done for my mom and our family.

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Review from Carol S (Daughter of Client) published on 16 June 2025 Submitted via Website•

Overall Experience

Finding care for my mother was a daunting task. After some research, Better care were selected.
From initial meetings,to a care package being put in place, as a family we were involved.
My mother has vascula dementia, and Alzheimers, and can be difficult.
Every carer that comes through the door, treats her with dignity and respect and are always courteous.

We can be away, knowing that her care need are being fully met.

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↩Reply from Bianca Mari, Director/ RM at Better Care Services

Dear Carol,We wanted to take a moment to express our gratitude for your kind review of Better Care Services LTD. We understand that finding the right care for your mother was a challenging task, and we are honoured that you chose us to support her during this time.Our team is dedicated to providing... Read more

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Review from Maria P (Client / Service User) published on 16 May 2025 Submitted via Postal Card•

Overall Experience

Every carer that has been to see me has been caring to my needs, respectful at all times, nothing too much trouble. I recommend Better Care Services.

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↩Reply from Bianca Mari, Director/ RM at Better Care Services

We at Better Care Services want to express our heartfelt review. It means a great deal to us that you took the time to share your positive experience with our team. Thank you once again for choosing Better Care Services and for sharing your feedback.

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Review from Linda P (Niece of Client) published on 6 November 2024 Submitted via Website•

Overall Experience

Better Care Services showed my aunt so much kindness and respect. The overall care, from management to the carers, was exceptional.
My aunt looked forward to them coming in daily, it lifted her spirits.
I can wholeheartedly recommend Better Care for the care of your loved one.

Wonderful service.

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↩Reply from Bianca Mari, Director/RM at Better Care Services

Thank you so much for your heartfelt feedback. We are truly touched to hear how much our care meant to your aunt and that our team could bring comfort and positivity. It's our priority to provide compassionate, respectful and uplifting care and knowing it had such a positive impact means the world... Read more

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Review from S W (Daughter of Client) published on 7 October 2024 Submitted via Website•

Overall Experience

Better Care Services has been an absolute blessing for our family, especially for my dad who receives their outstanding care. Their team consistently exhibits professionalism, compassion and attentiveness to his specific needs, which has made a tremendous impact on his well-being. I wholeheartedly recommend Better Care Services to anyone seeking top-notch care for their loved ones. Thank you for the exceptional support!

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↩Reply from Letween Maringisanwa, Director/RM at Better Care Services

Thank you for your kind words! We're delighted to hear that our care has positively impacted your father and your family. At Better Care Services, we strive to provide exceptional, personalised care. We appreciate your recommendation and look forward to continuing our support. Please let us know if there's anything else we can do for you.

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Review from N T (Friend of Client) published on 2 September 2024 Submitted via Website•

Overall Experience

I am incredibly thankful to Better Care Services for the remarkable care they provided to my beloved nun. Their dedication, professionalism, and warmth surpassed all expectations, creating a nurturing environment filled with kindness and respect. I wholeheartedly recommend their services to anyone seeking the utmost care for their loved ones.

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↩Reply from Letween Maringisanwa, Director/ RM at Better Care Services

Thank you for your kind words! We're honoured to have provided care for your loved one and are delighted that our dedication and professionalism made a positive impact. Your recommendation means a lot to us. Please don't hesitate to reach out if you need our services in the future.

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Review from J G (Daughter of Client) published on 16 May 2024 Submitted via Website•

Overall Experience

I am incredibly grateful for the outstanding care and support that Better Care Services has provided for my father. From the moment we started using their services, it was clear that they prioritise kindness, respect and professionalism in everything they do. The caregivers have been exceptional, always treating my father with dignity and compassion.
The management team has also been a pleasure to work with, ensuring that all our needs are met and any concerns are addressed promptly. It's evident that Better Care genuinely cares about their clients and goes above and beyond to provide top-notch service.

Better Care has been a true blessing for my family during a challenging time. I wholeheartedly recommend their services to anyone in need of reliable, high-quality home care. They have made a tremendous difference in my father's life and given our family peace of mind knowing he's in capable hands. Thank you, Better Care, for the exceptional care you've provided!

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↩Reply from Letween Maringisanwa, Director/RM at Better Care Services

Thank you for taking the time to review our service and for your very kind words. It is great for all of our team to hear such positive feedback and we would like to thank you and Dad for trusting us to care for him.

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Review from Andy W (Son of Client) published on 16 April 2024 Submitted via Website•

Overall Experience

Good reliable service. Tailored approach to individual needs. Management have regular contact and nothing is too much trouble. Would recommend Better Care to those who need support. Thank you Better Care.

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↩Reply from Letween Maringisanwa, Director/RM at Better Care Services

Thank you very much for your kind words. We really appreciate you taking the time to leave this review and we will be sure to pass on your feedback to the wider team.

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Review from R S (Friend of Client) published on 1 April 2024 Submitted via Website•

Overall Experience

Better Care Services is an exceptional home care provider that offers personalized and professional care for your loved ones. Their commitment to open communication, compassionate caregivers, and excellent management make them the top choice for anyone seeking high-quality and reliable care. I wholeheartedly recommend Better Care Services for anyone in need of home care services. They have been a blessing to my family, and I am thankful for the outstanding care they have provided for my father.

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↩Reply from Letween Maringisanwa, Director/ RM at Better Care Services

Thank you for your kind words and for taking the time to write us a review. We're very proud of our highly-trained, professional staff and the relationships that they build with their clients. It's wonderful to hear that this has had a positive impact on you and your father.

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Review from Tim B (Son of Client) published on 22 March 2024 Submitted via Website•

Overall Experience

We are very impressed with Better Care management and staff who have proved to be highly professional, flexible and accommodating in meeting my dad's needs. All the staff are kind, considerate, polite, friendly and respectful and they turn up on time to the agreed time slots. My dad and us as a family are very happy with Better Care and would highly recommend them

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↩Reply from Letween Maringisanwa, Director/ RM at Better Care Services

Thank you very much for your kind review and taking the time to write it. We like to maintain a high set of standards in regards to care for our clients and we are so glad that this has been reflected in your dad's experience with us, we will pass your comments to our team as they value such amazing feedback and we will know it will be very much appreciated.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Better Care Services.

Accreditations

There are no accreditations posted yet for Better Care Services.

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Frequently Asked Questions about Better Care Services

How much does Better Care Services cost?

The agency lists fees between £25 and £45 for hourly visiting care and between £1,200 and £1,800 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS).

How many Carers does Better Care Services employ?

Better Care Services employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Better Care Services to verify any information. View our terms and conditions. Better Care Services has an Enhanced Service -what an Enhanced Service includes.