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Lumiere Homes

135a High Street, Stourbridge, West Midlands DY8 1DW
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Lumiere Homes, Stourbridge

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Care Provided by Lumiere Homes

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30
  • Weekly Live-in Care Fees: from £1,500

Depends on Care Needs

The price(s) shown are provided by the agency. Contact Lumiere Homes for full pricing details and T&Cs.

Contact Lumiere Homes to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Lumiere Homes Ltd
  • Private Owned

Person in charge

  • Kirsty Stevens (Registered Manager)
Are you the Owner/Manager of Lumiere Homes? View your Advertising Options

Lumiere Homes Reviews (5)

8.9

Lumiere Homes has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years. Over all time Lumiere Homes has 5 reviews.

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Showing 5 reviews matching selected criteria
Review from Drew K (Husband of Client) published on 5 March 2025 Submitted via Website
Overall Experience

Needed care for one night to attend Cremation and Church Service. Over 50 care homes, and Home Care Services wanted to provide Respite Care of less than 2 and up to four weeks - at full weekly cost.

Lumiere responded at short notice, and provided two forty five minute calls for my wife, who is unable to stand or walk. Two staff arrived on time , and took my wife to the hotel room, whilst I got equipment from the car.

They then provided excellent care, including full body wash, changing her out of clothes into night ware and leaving her comfortable. The whole visit was accompanied by friendly conversation, and preservation of dignity

The following morning again they arrived early, carried out body wash and dressed her for the days activities.

The staff were very competent and involved with my wife.. It is astonishing in this era of inclusivity, that no other care agency would even consider the needs of the disabled, to enable them to attend a funeral.

WELL DONE LUMIERE HOMES

Reply from Lumiere Homes, Home Care at Lumiere Homes

Thank you so much Drew for your kind words! We're incredibly grateful for your feedback and thrilled to hear that you've had such a positive experience with the manager and the team

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Review from Ian W (Son of Client) published on 18 February 2025 Submitted via Website
Overall Experience
Lumiere Homes looked after my mother through her last 2 years of life in her own home.
The team kept her alive a lot longer than if she would have been in a hospital setting.
Nothing was too much for them. She was frequently in and out of hospital, and the team was always on hand for her at her most vulnerable.

I can not speak highly enough of the care she received.

Reply from Lumiere Homes, Home Care at Lumiere Homes

Thank you for your kind words. It was our privilege to support your mother, ensuring she remained comfortable and cared for at home. Your appreciation means so much to our team. Wishing you and your family all the best.

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Review from Marc T (Friend of Client) published on 4 February 2025 Submitted via Website
Overall Experience

I have known the manager for several months now. Her passion, knowledge and instinct to provide amazing levels of care is unmatched in my eyes. Providing an excellent level of care across all spectrums for families and their loved ones. Also to note the engagement and compassion of the team of carers. Having seen the service the manager and all her team provide, I can't recommend them highly enough. Keep up the brilliant work you do and the difference you make to so many people and their loved ones.

Reply from Lumiere Homes, Home Care at Lumiere Homes

Thank you so much Marc for your thoughtful words and support. It truly means a lot to us. We are passionate about providing the best care possible, and it's heartwarming to know that it's making a difference.

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Review from J B (Relative of Client) published on 26 December 2023 Submitted via Website
Overall Experience

Professional from the initial phone call, knowledgeable caring and compassionate and they listened to what my aunt wanted/needed. I can’t recommend them enough for all the care and support that they have given to my aunt from when she was discharged from hospital, the live in carers have become more than just her carers, they are part of the family, we thought that she may have found it difficult having someone living with her, but it gave her her life back being able to do the things that she loved and enjoyed doing. I would highly recommend it.

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Review from Don S (Son of Client) published on 17 October 2023 Submitted via Website
Overall Experience
I would have left a review sooner but it has been a very busy time for our family.
The manager and all of her staff were fantastic...
They supplied home care for my father and I just want to say everyone was so helpful, kind, considerate, and professional.
The care staff were all wonderful, extremely kind, and always on time.
Overall the whole experience dealing with Lumiere was excellent, everyone was very knowledgeable, approachable, and informative, and the administration side was second to none.

Thanks to the manager and her wonderful team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 15 Jan 2025Deciding on the right care service can feel like a big task, especially with so many options available. Each service is designed for different needs, so it’s important to understand...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Lumiere Homes.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Lumiere Homes

How many Carers does Lumiere Homes employ?

Lumiere Homes employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lumiere Homes to verify any information. View our terms and conditions. Lumiere Homes has a Basic Service - more info.