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Your Care Your Home

Chroma House, Shire Hill, Saffron Walden, Essex CB11 3AQ
Your Care Your Home, Saffron Walden
Your Care Your Home, Saffron Walden

Your Care Your Home in Saffron Waldon, Essex, gives people care and support in the comfort of their own home.

Home care services are provided according to your needs, for example meal preparation, help having a shower, house cleaning, companionship etc.

Compassionate, trained staff provide people with dignity and respect.

Care Provided by Your Care Your Home

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £30
  • Weekly Live-in Care Fees: from £1,400

We charge the same rate Monday-Sunday. Bank holidays are charged at double time

The price(s) shown are provided by the agency. Contact Your Care Your Home for full pricing details and T&Cs.

Contact Your Care Your Home to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Your Care Your Home Ltd
  • Private Owned

Person in charge

  • Kayleigh Thorne (Manager)

Your Care Your Home Reviews (21)

9.6

Your Care Your Home has a Review Score of 9.6 (9.59) out of 10, based on 14 reviews in the last 2 years. Over all time Your Care Your Home has 21 reviews.

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Showing 21 reviews matching selected criteria
Review from F G (Client / Service User) published on 24 March 2026 Submitted via Postal Card
Overall Experience

Very happy with all aspects of care. Kind and caring, arriving on time, and following my wishes. Only stopping due to mobility issues.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely review, we will miss you, however we wish you happiness.

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Review from Michael F (Client / Service User) published on 4 September 2025 Submitted via Postal Card
Overall Experience
Advanced list of carers.
Continually replaces carers.

Good timekeeping.

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Review from S H (Client / Service User) published on 28 April 2025 Submitted via Website
Overall Experience

I have nothing but praise for the carers and management of 'your care your home.' The staff that manage my mums needs with regards to her dementia diagnosis is second to none. This team go above and beyond and should be commended for the work they do each and everyone one of them. The manager is incredible with her kindness and ongoing support to me in difficult times and I cannot thank her and her team enough. Along with the carers who look after my mum, they are all angels and a constant life life to me as well as mum. From my experience, this company comes highly recommended!.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for such a lovely review. Dementia is such a cruel disease, but together we can support each other. We are always here to help where we can.

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Review from A B (Daughter of Client) published on 23 April 2025 Submitted via Website
Overall Experience

This is an excellent home care provider. The manager is professional and kind. All the carers who have looked after my mother for a weeks live in care have been so attentive, sensible, hard working and just lovely. No hesitation in recommending Your Care Your Home.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely review, we look forward to seeing your Mum every month.

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Review from S S (Daughter of Client) published on 17 April 2025 Submitted via Website
Overall Experience
Mum was well looked after and taken to
Her coffee morning or out for lunch.

Everyone was very kind and helpful .

She enjoyed her time being taken out -
It was very helpful as mum has dementia

and needs a lot of extra help .

Can highly recommend your care your home .

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for lovely feedback, it was a privilege to support Mum to coffee mornings which made such a positive impact.

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Review from John G (Client / Service User) published on 17 April 2025 Submitted via Website
Overall Experience

The manager of YCYH and her carers are, beyond doubt, the most sympathetic, dedicated, cheerful and trustworthy people you could wish to have in your home. YCYH is providing a service which is valued and appreciated, and the competence and attitude of the carers certainly boosts morale.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for such lovely feedback. It is a delight to come in and support you to remain independent at home.

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No Rating
Review from Nick J (Son of Client) published on 16 April 2025 Submitted via Website
Overall Experience
The manager and her staff have provided an excellent service for my mum
The staff are friendly, on time and good at providing for my mum.
She is very happy with the service she gets.

Communication is always very good when needed., as is any alterations to the times or dates need too be amended

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely review, your Mum is a delight to support and she has us all smiling.

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Review from K D (Daughter of Client) published on 15 April 2025 Submitted via Website
Overall Experience
The manager and her team are really helpfull, they listen and really do care about the person they are looking after.
Gives me peace of mind my parent is being cared for properly with compassion and respect.

Thank you team.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely review, we really do care and its a pure privilege to be able to support.

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Review from D M (Niece of Client) published on 15 April 2025 Submitted via Website
Overall Experience

Your care your home is the best home care service we could hope for, all my Uncles needs are met with warmth, kindness, humour and professionalism. He feels grateful to have such support when needed allowing him to remain in his own home to live normally but with the security of knowing he always has help if required.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely review, and for all your support along the way. Your uncle is a special man and is always kind and welcoming of all our support.

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Review from David B (Client / Service User) published on 26 March 2025 Submitted via Website
Overall Experience
Your care your home helped my mum after a very unlucky accident in which she lost her leg at the age of 82.
YCYH allowed mum to get some freedom, helping her with daily life and taking her outside and shopping.
YCYH were flexible and gave us plenty of feedback on mums health, both mental and physical.
Having a local company like YCYH look after mum with the same ladies going to see her helps everyone involved feel safe and secure, it also allows a relationship to build, rather than just client and carer.

Thanks for everything.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for such a lovely review, it was a pure privilege to be able to support your Mum through her recovery process. She has done amazing, and we wish her all the best in whatever is thrown her way.

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Review from C H (Wife of Client) published on 12 February 2025 Submitted via Postal Card
Overall Experience

With only one exception, all the people working for Your Care Your Home are kind, efficient, caring and helpful. I complained with details about the one lady who seemed totally different to the others. I think she was dismissed. It is difficult compare value for money as we haven't used another agency.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely review, we always strive to get the right person for all our customers.

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No Rating
Review from P B (Client / Service User) published on 2 August 2024 Submitted via Postal Card
Overall Experience

The service is excellent, nothing too much trouble. Thank you and I fully recommend it.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for such a lovely review, we are always here to support you with anything we can.

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Review from D T (Wife of Client) published on 2 August 2024 Submitted via Postal Card
Overall Experience

Very pleased with the standard of care. All staff are kind, courteous, and thorough; They cannot do enough to help both my husband and I.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you so much for the lovely review, its a pleasure to support you both wherever we can.

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Review from I W (Client / Service User) published on 1 August 2024 Submitted via Postal Card
Overall Experience

Satisfactory.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely review and we are pleased you feel the service is satisfactory. Keep being you and maintaining that amazing independence.

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Review from Tanya B (Friend of Client) published on 14 March 2024 Submitted via Website
Overall Experience

A wonderful caring and efficient care company, paying attention not just to the client but his surroundings as well. Extremely friendly staff who are easy to communicate with. All of the staff make the client feel very at ease.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you so much for the lovely review. We are so pleased that the support received has made such a positive impact, communication is key.

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Review from Tricia M (Daughter of Client) published on 13 February 2024 Submitted via Website
Overall Experience

Excellent service with friendly, trustworthy staff. Nothing is ever too much trouble and the owner/manager goes above and beyond her duty to provide excellent care. Would highly recommend. Outstanding service.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you so much for your lovely comments. As always, we will support wherever we can.

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Review from Darren S (Son of Client) published on 12 February 2024 Submitted via Website
Overall Experience

I moved across to this company last year. The manager has been, and still is, so supportive going over and above my expectations of care provider management. The staff are a big part of my mum and dad’s well-being in the form of shopping and company as they are both housebound now. Local business looking after local people.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely comments. It is a pure pleasure to support your parents, we all enjoy their stories and being able to help improve their quality of life together in their own home.

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Review from Paul M (Son of Client) published on 5 February 2024 Submitted via Website
Overall Experience

Just had a very touching and meaningful experience with two of my mum's carers from Your Care Your Home. They had come round unannounced to sing a couple of hymns with her. Singing hymns is one of the few things my mum can still do, so it was lovely that they decided to do this with her.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you so much for the lovely review. We will always strive to make a difference that is unique to the individual, and we are pleased that your Mum enjoyed the Hymn.

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Review from Karen T (Client / Service User) published on 26 January 2024 Submitted via Website
Overall Experience

Excellent care company - all the staff are friendly, professional and caring towards my father who has dementia. They treat him with respect and kindness. Nothing seems to be too much trouble. The management are extremely efficient and approachable at all times. The company has been a great find and I thank them hugely for their professionalism.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for the lovely review. Your father is a true gentleman, and we all love listening and viewing his life history. Memories are what life is all about.

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Review from Judith T (Daughter of Client) published on 23 January 2024 Submitted via Website
Overall Experience

An amazing service from all the staff and the manager. My mother feels safe in their care and really appreciates their thoughtfulness and kindness. They go the extra mile to be helpful; even buying a kettle for Mum when hers broke. The manager and carers always contact me straight away with any concerns about Mum and we both trust all the staff completely. Without their help, Mum would no longer be living independently at the age of 100 years. I would have no hesitation in recommending them to any of my family or friends.

Reply from Kayleigh Thorne, Director at Your Care Your Home

Thank you for such a kind review. Your mum is just absolutely phenomenal, and we all enjoy visiting her. Independence is what we promote and independent she is, we all look forward to celebrating the big 101!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Your Care Your Home.

Meet the Team (1)

Kayleigh Thorne Job Title: Director Joined: 2023
Kayleigh Thorne

Kayleigh began her caring career in 2003 as a carer for a family member who was suffering from alcohol addiction, which then led to her becoming a community support worker in 2010 she has undertaken roles as Senior Carer, Team Leader, Medication Officer, Care Coordinator, Registered Manager, Train the Trainer and most recently Operations Manager. She completed in 2015, the Edexcel Level 5 Diploma in leadership for Health and Social Care and Children and Young People Services (England) (QCF)- Adults Management.

Frequently Asked Questions about Your Care Your Home

How many Carers does Your Care Your Home employ?

Your Care Your Home employs 7 carers.

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