Visiting Angels Manchester South

Suite 2 Ashfield house, Ashfield Road, Cheadle SK8 1BB
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10 12 Reviews
  • Visiting Angels Manchester South, Cheadle
Visiting Angels' mission is to create an environment where carers can care more, clients can live better, and families can feel assured. To redefine the role of carers in society and by doing so, deliver a new standard of person-centred care.

Visiting Angels is a carer centric company, which means they put the Caregivers first so that they are best placed to put clients first. A minimum of 1 hour visits are provided as they believe care shouldn't be rushed, carers are not just there to do their tasks, but to build a friendship with clients too.

The team provides domiciliary care and support to adult clients aged 18 and plus. They seek to provide support which enables individuals to stay in their own home and retain their independence. Care packages are tailored and adapted so that they reflect the individual needs and requirements of clients. Every caregiver is trained in taking care of everyday tasks, and visits aim to provide companionship for their clients, as well as tending to anything else they may need.

There is no hidden charges or extra charges at the weekend, bank holidays or the festive season.

Care Provided by Visiting Angels Manchester South

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £24.20 – £33

Fixed price from £24.20 – no hidden charges, even on weekends and bank holidays.

These prices are only a guideline, please contact Visiting Angels Manchester South to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Elmira Khoshrouz (Managing Director)

Visiting Angels Manchester South Reviews (12)

10

Visiting Angels Manchester South has a Review Score of 10 (9.986) out of 10, based on 12 reviews in the last 2 years.
Over all time Visiting Angels Manchester South has 12 reviews.

Overall Experience
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Reviewer Connection to Visiting Angels Manchester South
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Total of 12, showing 1-12
Review from Susan H (Daughter of Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely brilliant so kind to my dadcTreated with dignity and compassion Thank you.I will definitely be booking visiting care again in the near future I cannot fault them My dad looked forward to the visits for his care and he built up a nice relationship with all of the carers
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you for your lovely review. It has been an absolute pleasure getting to know your dad and being able to build a meaningful relationship with him. We are looking forward to seeing him soon xx
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Review from Christine D (Daughter of Client) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whilst we was having family emergency the ladies helping to care for my mother made sure my mum had all her needs meet. My mum enjoys the company and chatting with them. Nothing seem to much trouble, mum always tells me that there very nice with her.
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you so much for your lovely review. It's our pleasure to be part of mum's care.
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Review from Carolyn G (Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care and attention to detail. I have been working with the team since my discharge from hospital. From the first telephone enquiry they have been helpful and responsive when ever I have been in touch. They made sure they understood my care needs and the way I liked things done. I know well
in advance when a carer is coming, and what the session will involve. Occasionally I have had to move a session due to other appointments, they have also been able to accommodate me. All the team have a friendly manner and make sure that my daily routine follows the same efficient schedule. The management team have checked several times with me that I am happy with the care I receive. I have every confidence in all members of the team who have been extremely well trained to a high standard. The care I receive and the response from management of any changes I need to make have all been exemplary.
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you for your lovely review. It's been an absolute pleasure to be part of your care and to get to know both you.
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Review from Anne M (Daughter of Client) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was our first time of getting carers for dad. Having sat in A&E for eternity, realising that we really needed some help, I searched and found Visiting Angels and was impressed with the feedback. I emailed them in the very late evening, not expecting to get a reply as quickly as we did but by
6.30am the following morning they had responded to my questions. This is an example of their dedication and commitment to caring for others. Communication is excellent, the Carers are so respectful and mindful of privacy and independence, such that we had no hesitation. Dad looks forward to seeing them, their visits are never rushed and they always leave him feeling better than when they went in. As a family we cannot thank them enough.
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you for your lovely review. It's been an absolute pleasure to be part of your dad's care and getting to know him.
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Review from B H (Son-in-law of Client) published on 1 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers have been attending our home for 18 months and in that time they have been providing an excellent service in looking after my partners elderly mother, nothing is to much trouble for her bedridden mother in this difficult time for us both, everything is taken care of to a high standard and
takes away all our worries.
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you for your lovely words. It's been a pleasure to be part of your care journey and to get to know you.
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Review from Christine M (Daughter of Client) published on 13 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels give my 90 year old mum an excellent level of care. Nothing is to much trouble the staff are understanding patient and approachable. Communication is great with them and they are very respectful towards my mum. I highly recommend the service that Visiting Angels provide.
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you for your lovely review. It's a true pleasure to be part of your mum's care journey. Xx
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Review from Deborah C (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My first time having to get carers for my 86 year old mum. From first contact they were thoroughly professional but also very warm and caring. I needed someone to care for my mum whilst I went on holiday, we had an introduction visit before I went away which was great so mum could meet the carers.
Would highly recommend and use again
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you for the lovely review. It's a pleasure to be involved in your mum's care.
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  • Treated with Dignity
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Review from David C (Client) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am disabled and struggle with some things. Usually, my wife is around to help with these things but she was planning to visit our son and family, who live abroad. Because of my disability, I am unable to accompany her. Many homecare services offer a minimum of 1 month, but Visiting Angels South Manchester
was happy to provide just 3 days of service. Initially, I received assessment visits from the Manager and the CEO. These were very pleasant and informative; they put me at ease. The tasks that were undertaken by my three homecare visits were very helpful to me, but the most important aspect of it all was the peace of mind that my wife and I had because I was well supported while she was away. We will be very happy to use Visiting Angels again and highly recommend them.
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you for sharing your experience! It means so much to us that we could help make things easier for you while your wife was away. Knowing you both had peace of mind is exactly why we do what we…read more
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Review from Jo D (Daughter of Client) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels (South Manchester) is aptly named. Because they really are Angels! Their levels of professionalism, care, kindness and efficiency are just outstanding and I cannot praise them highly enough. A particular staff member has been like a breath of fresh air coming into my parent's home and
caring for my dad and at the same time being wonderful company for my mum. She always has a smile, (no matter how difficult my dad is being!) gets her job done to an excellent and very high standard and leaves them both much more cheerful and most importantly well cared for. The Management team are equally as wonderful and caring. Always checking in with me to make sure things are going well and so friendly and approachable. Even called me to check on Dad after he had a fall. Just outstanding service from start to finish. I can't recommend them highly enough. Thank you for all you do, you have changed my parent's lives and my life so much and in such a positive way.
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you for taking the time to leave us such a great compliment.
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Review from Louis K (Client) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This group of carers is extremely supportive and helpful on every level. They are open and willing to be helpful. Caring, supportive very positive carers. Been with them for over 9 months and I am still very happy with them.
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Review from Patricia K (Wife of Client) published on 24 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm happy to report that the caring team have excelled in all areas of their work, well above all my expectations! They are honest, thoughtful and thorough in all aspects of their work and always take the extra step to ensure the job is well done and complete and in good humour.
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Review from Gail M (Daughter of Client) published on 3 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service, helpful and always accommodating. Really appreciate the level of care and understanding they provide.
They listen to the requirements of the client and keep all the relevant people informed and updated.
Thank you.
Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South
Thank you so much for your wonderful feedback! We're thrilled to hear that you are satisfied with the level of care we are delivering and that our staff made a positive impact. Your kind words mean a…read more
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Current Review Score: 10.0 (9.986)

Overview of Review Score

The Review Score of 10 (9.986) out of 10 for Visiting Angels Manchester South is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.986 for Visiting Angels Manchester South is calculated as follows: ( (71 Excellents x 5) + (1 Goods x 4) ) ÷ 72 Ratings = 4.986
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Manchester South is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (2)

Elmira

Elmira Khoshrouz

Job Title: Managing director Joined: 2023

My journey began when I witnessed the struggles my neighbors and friends faced while searching for reliable care company. The constant switching between one care company to another, broken promises, and the challenges of finding someone trustworthy to care for a loved one deeply effected me.


Inspired to make a positive change in my community, I envisioned a homecare service where caregivers are not only respected but also recognized for their dedication. I wanted to create an environment where they are treated well, compensated fairly, and, most importantly, trusted to provide the same level of care as family members themselves. After thorough research, I found that Visiting Angels aligned perfectly with my vision, being the UK’s first carer-centric company, placing caregivers at the heart of the business.


Now, as the driving force behind Visiting Angels Manchester South I am fueled by a passion to provide consistent, reliable, safe, person-centered, and top-quality care. My commitment extends to leading a team of caring, professional, motivated, and loyal caregivers dedicated to delivering exceptional service to our clients. I am excited to propel our company’s mission forward, ensuring the well-being and comfort of those we have the privilege to serve. Together, we strive to make a positive impact on the lives of our clients and create a community where compassionate care is at the forefront of everything we do.

Matthew

Matthew Hartley

Job Title: Registered Manager Joined: 2024

I have almost five years of experience in the care sector. I have a deep passion for providing compassionate and personalised care to those in need.


I was inspired to start working in the care sector after witnessing the level of care that my father received during his final days. I admired and respected these people for what they were doing and for their selflessness, but it also compelled me to look at how I could do things differently if I was in that position. It forced me to reevaluate what I was doing with my life and pursue something a little more meaningful.


Joining Visiting Angels Manchester South is an exciting opportunity for me and I am thrilled to have been given the opportunity to help contribute to the growth and success of this wonderful company. I am committed to upholding the high standards of care that Visiting Angels is known for and I look forward to working collaboratively with my talented colleagues to continue delivering exceptional services. Together, I believe we can achieve remarkable things, enhancing the quality of life for our clients and their loved ones.

Frequently Asked Questions about Visiting Angels Manchester South

What Type of Services does Visiting Angels Manchester South offer?

Visiting Angels Manchester South offers Home Care.

How many Carers does Visiting Angels Manchester South employ?

Visiting Angels Manchester South employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Manchester South to verify any information. View our terms and conditions. Visiting Angels Manchester South has an Enhanced Service - more info.