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Visiting Angels Manchester South

Suite 3 Ashfield house, Ashfield Road, Cheadle SK8 1BB
Visiting Angels Manchester South Logo
Visiting Angels Manchester South logo
Visiting Angels Manchester South, Cheadle
Visiting Angels Manchester South, Cheadle
Visiting Angels Manchester South, Cheadle

Visiting Angels' mission is to create an environment where carers can care more, clients can live better, and families can feel assured. To redefine the role of carers in society and by doing so, deliver a new standard of person-centred care.

Visiting Angels is a carer centric company, which means they put the Caregivers first so that they are best placed to put clients first. A minimum of 1 hour visits...  

Care Provided by Visiting Angels Manchester South

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34.65
  • 30 Minute Visiting Care Fees: from £25.41

Simple, transparent pricing from £25.41 – no hidden costs, ever… even on weekends and bank holidays.

The price(s) shown are provided by the agency. Contact Visiting Angels Manchester South for full pricing details and T&Cs.

Contact Visiting Angels Manchester South to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Elmira Khoshrouz (Managing Director)

Visiting Angels Manchester South Reviews (18)

9.8

Visiting Angels Manchester South has a Review Score of 9.8 (9.847) out of 10, based on 17 reviews in the last 2 years. Over all time Visiting Angels Manchester South has 18 reviews.

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Showing 18 reviews matching selected criteria
Review from j h (Son of Client) published on 14 April 2026 Submitted via Website
Overall Experience
Management team are accessible & reply swiftly to any queries - staff are reliable, punctual & personable.

My mother seems comfortable with the ladies that visit & we are comforted that she gets additional visits & help from the team.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for the review, and thank you for the kind words.

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Review from Z M (Client / Service User) published on 13 March 2026 Submitted via Postal Card
Overall Experience

I am very pleased when I see Katty arrived and make me happy.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thanks for the lovely review, we are glad to know you are looking forward to seeing katie.

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Review from Norma H (Client / Service User) published on 13 March 2026 Submitted via Postal Card
Overall Experience

We were very impressed with Matthew's visit to explain how V A worked and his easy manner explaining things. We have not been at all disapointed we find him and his group very easy to talk to and very helpful. I have every confidence in them and their work.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely review. We're so pleased to hear that you find our team helpful and that you feel confident in the care and support we provide.

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Review from H C (Client / Service User) published on 17 February 2026 Submitted via Postal Card
Overall Experience

I have had Visiting Angels for over a year now and I find them polite, kind + helpful in many ways. I cannot do online phoning + help with my TV + internet work is most appreciated. I find them caring, considerate + punctual and treated with dignity. I am so grateful I came across them + thank them for their support.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely feedback , it really means a lot to us.

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Review from C G (Client / Service User) published on 12 February 2026 Submitted via Website
Overall Experience

All employees are a delight to work with. Very empathetic to my needs, always polite,and able to follow my needs and wishes.All know what help I need with my daily routine and Offer support on a consistent basis. Always arrive with a cheery hello nd a smile.


All have a cheerful manner throughout their session with me. Every carer I have had has been cheerful and upbeat.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely review. It has been a real pleasure to be part of your care and to get to know you.

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Review from S P (Son of Client) published on 15 January 2026 Submitted via Website
Overall Experience
Our experience with Visiting Angels has been nothing short of outstanding. The initial enquiry through Elmira and the initial face to face review with Matthew were professionally and warmly handled. The carers have been consistent in their arrival times and the care shown to my mum has been exemplary with minor process changes readily handled once again by Matthew. Topping it all, the online system has meant that we have been kept fully in the loop regarding Mum's care within seconds of each visit.

We are all highly delighted with the service we have had over the last few months and cannot recommend Visiting Angels South Manchester highly enough.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely review , it means a lot to us. It is also an absolute pleasure to be part of Mum's care journey.

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Review from J M (Relative of Client) published on 14 January 2026 Submitted via Website
Overall Experience

I am really pleased with the service that has been provided for my relative, they are always helpful and willing to accommodate changes in lifestyle. Matt and Elmira do a brilliant job organizing, and have helped a lot visiting themselves. Elmira has dropped off stuff in her own time on birthdays and I could not recommend them enough. A special mention for Katie as well who provides award winning service.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely feedback. Were delighted youre happy with the support, and well be sure to pass your kind words on to the team.

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Review from Susan H (Daughter of Client) published on 16 September 2025 Submitted via Website
Overall Experience

Absolutely brilliant so kind to my dadcTreated with dignity and compassion Thank you.I will definitely be booking visiting care again in the near future I cannot fault them My dad looked forward to the visits for his care and he built up a nice relationship with all of the carers

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely review. It has been an absolute pleasure getting to know your dad and being able to build a meaningful relationship with him. We are looking forward to seeing him soon xx

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Review from Christine D (Daughter of Client) published on 17 July 2025 Submitted via Website
Overall Experience

Whilst we was having family emergency the ladies helping to care for my mother made sure my mum had all her needs meet. My mum enjoys the company and chatting with them. Nothing seem to much trouble, mum always tells me that there very nice with her.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you so much for your lovely review. It's our pleasure to be part of mum's care.

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Review from Anne M (Daughter of Client) published on 1 July 2025 Submitted via Website
Overall Experience

This was our first time of getting carers for dad. Having sat in A&E for eternity, realising that we really needed some help, I searched and found Visiting Angels and was impressed with the feedback. I emailed them in the very late evening, not expecting to get a reply as quickly as we did but by 6.30am the following morning they had responded to my questions. This is an example of their dedication and commitment to caring for others. Communication is excellent, the Carers are so respectful and mindful of privacy and independence, such that we had no hesitation. Dad looks forward to seeing them, their visits are never rushed and they always leave him feeling better than when they went in. As a family we cannot thank them enough.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely review. It's been an absolute pleasure to be part of your dad's care and getting to know him.

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Review from B H (Son-in-law of Client) published on 1 July 2025 Submitted via Website
Overall Experience

The carers have been attending our home for 18 months and in that time they have been providing an excellent service in looking after my partners elderly mother, nothing is to much trouble for her bedridden mother in this difficult time for us both, everything is taken care of to a high standard and takes away all our worries.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely words. It's been a pleasure to be part of your care journey and to get to know you.

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Review from Christine M (Daughter of Client) published on 13 June 2025 Submitted via Website
Overall Experience

Visiting Angels give my 90 year old mum an excellent level of care. Nothing is to much trouble the staff are understanding patient and approachable. Communication is great with them and they are very respectful towards my mum. I highly recommend the service that Visiting Angels provide.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for your lovely review. It's a true pleasure to be part of your mum's care journey. Xx

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Review from Deborah C (Daughter of Client) published on 30 May 2025 Submitted via Website
Overall Experience

My first time having to get carers for my 86 year old mum. From first contact they were thoroughly professional but also very warm and caring. I needed someone to care for my mum whilst I went on holiday, we had an introduction visit before I went away which was great so mum could meet the carers. Would highly recommend and use again

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for the lovely review. It's a pleasure to be involved in your mum's care.

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Review from David C (Client / Service User) published on 21 February 2025 Submitted via Website
Overall Experience

I am disabled and struggle with some things. Usually, my wife is around to help with these things but she was planning to visit our son and family, who live abroad. Because of my disability, I am unable to accompany her. Many homecare services offer a minimum of 1 month, but Visiting Angels South Manchester was happy to provide just 3 days of service. Initially, I received assessment visits from the Manager and the CEO. These were very pleasant and informative; they put me at ease. The tasks that were undertaken by my three homecare visits were very helpful to me, but the most important aspect of it all was the peace of mind that my wife and I had because I was well supported while she was away. We will be very happy to use Visiting Angels again and highly recommend them.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for sharing your experience! It means so much to us that we could help make things easier for you while your wife was away. Knowing you both had peace of mind is exactly why we do what we do. We'd be more than happy to support you again whenever you need us.

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Review from Jo D (Daughter of Client) published on 18 November 2024 Submitted via Website
Overall Experience

Visiting Angels (South Manchester) is aptly named. Because they really are Angels! Their levels of professionalism, care, kindness and efficiency are just outstanding and I cannot praise them highly enough. A particular staff member has been like a breath of fresh air coming into my parent's home and caring for my dad and at the same time being wonderful company for my mum. She always has a smile, (no matter how difficult my dad is being!) gets her job done to an excellent and very high standard and leaves them both much more cheerful and most importantly well cared for. The Management team are equally as wonderful and caring. Always checking in with me to make sure things are going well and so friendly and approachable. Even called me to check on Dad after he had a fall. Just outstanding service from start to finish. I can't recommend them highly enough. Thank you for all you do, you have changed my parent's lives and my life so much and in such a positive way.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you for taking the time to leave us such a great compliment.

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Review from Patricia K (Wife of Client) published on 24 June 2024 Submitted via Website
Overall Experience

I'm happy to report that the caring team have excelled in all areas of their work, well above all my expectations! They are honest, thoughtful and thorough in all aspects of their work and always take the extra step to ensure the job is well done and complete and in good humour.

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Review from Louis K (Client / Service User) published on 24 June 2024 Submitted via Website
Overall Experience

This group of carers is extremely supportive and helpful on every level. They are open and willing to be helpful. Caring, supportive very positive carers. Been with them for over 9 months and I am still very happy with them.

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Review from Gail M (Daughter of Client) published on 3 June 2024 Submitted via Website
Overall Experience
Excellent service, helpful and always accommodating. Really appreciate the level of care and understanding they provide.
They listen to the requirements of the client and keep all the relevant people informed and updated.

Thank you.

Reply from Elmira Khoshrouz, Managing director at Visiting Angels Manchester South

Thank you so much for your wonderful feedback! We're thrilled to hear that you are satisfied with the level of care we are delivering and that our staff made a positive impact. Your kind words mean a lot to us.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (1)

News
  • Posted: Wednesday 18 Mar 2026Since October 2025, we’ve been running our very own dementia café, Echoes from the Past. We host this warm and welcoming group once a month at The Upper Room Café,...

Awards / Recognitions (2)

  • Recipient: Visiting AngelsDate: Wednesday 31 May 2023
  • Recipient: Visiting AngelsDate: Thursday 31 Mar 2022

Meet the Team (3)

Elmira Khoshrouz Job Title: Managing director Joined: 2023
Elmira Khoshrouz

My journey began when I witnessed the struggles my neighbours and friends faced while searching for a reliable care company. The constant switching between one care company to another, broken promises, and the challenges of finding someone trustworthy to care for a loved one deeply affected me.

Inspired to make a positive change in my community, I envisioned a home care service where caregivers are not only respected but also recognised for their dedication. I wanted to create an environment where they are treated well, compensated fairly, and, most importantly, trusted to provide the same level of care as family members themselves. After thorough research, I found that Visiting Angels aligned perfectly with my vision, being the UK’s first carer-centric company, placing caregivers at the heart of the business.

Now, as the driving force behind Visiting Angels Manchester South, I am fueled by a passion to provide consistent, reliable, safe, person-centred, and top-quality care. My commitment extends to leading a team of caring, professional, motivated, and loyal caregivers dedicated to delivering exceptional service to our clients. I am excited to propel our company’s mission forward, ensuring the well-being and comfort of those we have the privilege to serve. Together, we strive to make a positive impact on the lives of our clients and create a community where compassionate care is at the forefront of everything we do.

Matthew Hartley Job Title: Registered Manager Joined: 2024
Matthew Hartley

I have almost five years of experience in the care sector. I have a deep passion for providing compassionate and personalised care to those in need.

I was inspired to start working in the care sector after witnessing the level of care that my father received during his final days. I admired and respected these people for what they were doing and for their selflessness, but it also compelled me to look at how I could do things differently if I was in that position. It forced me to reevaluate what I was doing with my life and pursue something a little more meaningful.

Joining Visiting Angels Manchester South is an exciting opportunity for me and I am thrilled to have been given the opportunity to help contribute to the growth and success of this wonderful company. I am committed to upholding the high standards of care that Visiting Angels is known for and I look forward to working collaboratively with my talented colleagues to continue delivering exceptional services. Together, I believe we can achieve remarkable things, enhancing the quality of life for our clients and their loved ones.

Gail Carruthers Job Title: Field Supervisor Joined: 2026
Gail Carruthers

As our service grows, it’s so important to us that we continue to give the very best care and support. Bringing Gail on board means even more support for our carers, clients, and families.

She has many years of experience in care and a real passion for supporting others.

Frequently Asked Questions about Visiting Angels Manchester South

How many Carers does Visiting Angels Manchester South employ?

Visiting Angels Manchester South employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Manchester South to verify any information. View our terms and conditions. Visiting Angels Manchester South has an Enhanced Service - more info.