Firstcall 247 (Gloucestershire)

Especially the carers who come regularly. There was a couple of individuals who only came once each, were less so, more interested in the world cup on the tv than any care.

I am extremely grateful to them as it means I can still go to work and don't have to be there all day

The care manager has been good with my concerns and acted on them straight away some of the staff have been really good with mum but some of them haven't the care my mum has been getting is up and down but since talking to them its getting there slowly

We really could have helped him without them.

First Call have been fantastic. They have been reliable and cheerful in their work. Flexible when needed, responsive and diligent. I cannot fault their level of professional care. If I need care services again First Call will definitely get my first call. Thank you to all the team.

The caregivers who have attended my husband since his discharge from hospital have been absolutely wonderful, they arrive on time, always so polite, caring, attentive and very professional. Their knowledge and expertise is very reassuring and the encouragement and joy they give to my husband at each visit is amazing.

Firstcall 24/7 stepped in when our previous agency were unable to continue visits to my Dad. It has been a very smooth transition, the carers are kind and helpful and my Dad seems to be very happy with the arrangement. Thank you

Love my boys that look after me. They are all so hard working.I don't like it when they change around and love a good conversation about all sorts of things.They are all very interesting and enjoy learning about the culture and traditions. Am always happy to recommend the company.

All carers have been gentle and respectful towards the client, understanding his needs and helping in some difficult situations. It was a great relief to have their assistance at short notice in an emergency.

Wonderful carers I couldn't have asked for more they were so caring and supportive of my husband as soon as they came in he was so happy to see them and was always looking forward to their visit. Also they were a great support to me I dread to think how I would have coped without them. Thank you so much

So impressed, it has been such a difficult time, obviously a hard time trusting people to look after your loved ones but the carers provided so much comfort and compassion. I am in the care sector myself and am really impressed with the communication, continuity and just level of genuine care they provided for my dad.