Home Care Providers Owned by Firstcall 247 Ltd

  • Home Care Providers Owned by Firstcall 247 Ltd
Firstcall 247 Limited has home care branches operating throughout the UK.

They offer home care with visits arranged for as little as 30 minutes or for several hours a day, depending on individual requirements.

They offer care for older adults at home in many different forms. It is not limited to traditional visiting care and can be tailored to individual needs, including round-the-clock support if required.

Their professional carers offer assistance with everyday tasks such as: Personal and continence care; Managing medication; Support with mobility in and around the home; Household tasks and meal preparation and Clinical care, including catheter and stoma management and PEG feeding.

Their care assistants are trained not only to deliver safe and professional care, but also to provide encouragement, emotional support, and a sense of security.

Firstcall 247 Ltd Locations (3)

 

3 Home Care Providers owned by Firstcall 247 Ltd

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Firstcall 247 Ltd

Toll Bar House Business Centre, 1 Derby Road, Ilkeston DE7 5FH 

9.8 24 reviews
"My father in law is being treated with great care by all of the Firstcall 247 staff. He looks forward to their visits and is always pleased…"   Read all 24 reviews

Firstcall 247 Limited started in the year 2018 and has branches across the UK. It has a motivated and passionate team working towards the aim of providing quality services for the healthcare sector. Firstcall 247 Limited puts clients needs first,… Read more about Firstcall 247 Ltd

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £25.95 / hour
  • Live-in Care from £1,450 / week
Firstcall 247 Gloucestershire

177 Barton Street, Gloucester GL1 4HY 

9.4 5 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £25.95 / hour
  • Live-in Care from £1,500 / week
Firstcall 247 Ltd (Wakefield)

Suite 11, Unit 3, 5 Benton Office Park, Bennett Avenue, Horbury, Wakefield WF4 5RA 

  • Care Provided
  • Dementia

Firstcall 247 Ltd Reviews (29)

Reviews Posted for members of Firstcall 247 Ltd

Overall Experience

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Review of

Firstcall 247 Ltd

from David B (Client) published on 28 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with Firstcall. The staff are very helpful and kind, and very professional. They always put a smile on our faces.
They are always pleased to do anything we ask of them.
Cannot thank them enough.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for your feedback! We truly appreciate you taking the time to share your experience. Your support means a lot to us, and we're glad to know we were able to meet your expectations.

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Review of

Firstcall 247 Ltd

from C I (Son-in-law of Client) published on 28 August 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law is being treated with great care by all of the Firstcall 247 staff. He looks forward to their visits and is always pleased to see them.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for your feedback! We truly appreciate you taking the time to share your experience. Your support means a lot to us, and we're glad to know we were able to meet your expectations.

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Review of

Firstcall 247 Gloucestershire

from V B (Daughter of Client) published on 21 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Firstcall 24/7 stepped in when our previous agency were unable to continue visits to my Dad. It has been a very smooth transition, the carers are kind and helpful and my Dad seems to be very happy with the arrangement. Thank you

Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire

Thank you for the review and really appreciated, happy to hear that all going well

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Review of

Firstcall 247 Ltd

from Quinton L (Son of Client) published on 21 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The support we've received has been outstanding. Every service is tailored to my mother's needs and prioritises a rapid response. The core operations team shows genuine care and professionalism, ensuring everything runs smoothly. They truly excel.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for the review and really appreciate

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Review of

Firstcall 247 Gloucestershire

from Glenda F (Client) published on 13 August 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love my boys that look after me. They are all so hard working.I don't like it when they change around and love a good conversation about all sorts of things.They are all very interesting and enjoy learning about the culture and traditions. Am always happy to recommend the company.

Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire

Thank you so much for your lovely words really appreciate

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Review of

Firstcall 247 Gloucestershire

from Sue R (Sister-in-law of Client) published on 21 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All carers have been gentle and respectful towards the client, understanding his needs and helping in some difficult situations. It was a great relief to have their assistance at short notice in an emergency.

Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire

Thank you for the kind words really appreciate, it helps us to keep moving

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Review of

Firstcall 247 Ltd

from Fiona C (Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers that have been assigned to me are extremely supportive and helpful, from taking a shower and getting dressed to preparing meals and helping, taking my medication and helping with the housework.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for your review really appreciate.

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Review of

Firstcall 247 Ltd

from Michelle M (Daughter of Client) published on 19 May 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who attended to my father were always courteous & professional.
Attending to my father's care needs in a thoughtful & dignified manner
This took a lot of pressure from family, knowing that dad was getting the professional care he required. My mum & family thank Firstcall247 for everything
they did

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for your review really appreciate.

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Review of

Firstcall 247 Ltd

from G M (Daughter of Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

For the last 6 plus months we have been very happy and satisfied with the care given by 1st Choice.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for the review really appreciate

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Review of

Firstcall 247 Ltd

from E D (Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, lovely, polite

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you for your lovely words about service really appreciate

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Review of

Firstcall 247 Gloucestershire

from Susan W (Wife of Client) published on 24 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful carers I couldn't have asked for more they were so caring and supportive of my husband as soon as they came in he was so happy to see them and was always looking forward to their visit. Also they were a great support to me I dread to think how I would have coped without them. Thank you so
much

Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire

Thank for your review really appreciate your wonderful words for us.

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Review of

Firstcall 247 Ltd

from Janis H (Daughter of Client) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring people giving respect and dignity to client. Slight issue with client understanding verbally due to speech being difficult to catch/hear.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for the review really appreciate, we will look into the speech issue and will sort it out

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Review of

Firstcall 247 Ltd

from D H (Daughter of Client) published on 19 March 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been wonderful and very caring. They made my father feel comfortable when dealing with hygiene matters.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you for the review really appreciate, helps us strength to provide the best care in the community

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Review of

Firstcall 247 Ltd

from H O (Daughter of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So far, I am very happy with the service provided. They carry out services to best the care is very good. Exceptional service. Whatever we ask for, the carers carry it out. Very happy with the service provided for my mother.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Really appreciate your review for us, which gives us to more strength to support people in the community.

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Review of

Firstcall 247 Ltd

from D B (Client) published on 1 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers were lovely people treating me with compassion and understanding. They were on time and had smashing senses of humour. I needed the services of the company urgently as I had been let down, and the carers started quickly to fill the gap. It was a pleasure to welcome them into my home.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you for the great words and so much for the review, really appreciate it.

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Review of

Firstcall 247 Gloucestershire

from Tess O (Daughter of Client) published on 10 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So impressed, it has been such a difficult time, obviously a hard time trusting people to look after your loved ones but the carers provided so much comfort and compassion. I am in the care sector myself and am really impressed with the communication, continuity and just level of genuine care they provided
for my dad.

Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire

Thank you for the great words and so much for the review, really appreciate it.

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Review of

Firstcall 247 Ltd

from Julie G (Daughter of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can not rate them highly enough, carers for my mum are excellent, kind and very good. They arrive on time for visits. Everything has been explained to us by the Manager down to the last details. Definitely recommend.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for the review, really appreciate the words you put on and thank you for supporting us.

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Review of

Firstcall 247 Ltd

from Emma B (Daughter of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been wonderful, very polite and kind to my mum and myself. They are always very cheerful and this makes my mum feel good. They go above and beyond for her and I think the care is brilliant. They are very respectful and retain my mum's dignity when caring for her. Any concerns don't hesitate
to contact me to ensure if there is anything else that can be done. Management are brilliant also, they have sorted out any concern right away and are very easy to talk to and get along with. Fantastic company!

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you so much for this great review, really appreciate and thank you for supporting us

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Review of

Firstcall 247 Ltd

from Joanne D (Daughter of Client) published on 6 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and respect they shown to my Mum in her remaining days was fantastic. They cared for her with repeat and dignity. Everyone of the team we met was equally fantastic! They made sure my Mum was cared for and comfortable. I thank you for the care you gave to my Mum!

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you for the kind words, really appreciate it, which helps us to keep going.

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Review of

Firstcall 247 Ltd

from Lynn M (Daughter of Client) published on 18 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have never been in the position before of needing carers to look after Mom so it was all a bit daunting and not sure what to expect.
The manager was amazing and put our minds at rest straight away.
The girls looking after Mom have been amazing. Time is impeccable, they are so kind too. Nothing
is too much trouble. I really wouldn’t hesitate to recommending homecare.

Reply from Tincy Thomas, Manager at Firstcall 247 Ltd

Thank you for the kind words, really appreciate it, which helps us to keep going.

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Awards / Recognitions (0)

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Frequently Asked Questions about Firstcall 247 Ltd

Costs for home care providers owned by Firstcall 247 Ltd

Average costs for home care provided by Firstcall 247 Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Firstcall 247 Ltd, based on 2 out of their 3 locations.

Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £25.95
Live-in Care (weekly) £1,475
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Firstcall 247 Ltd own?

Firstcall 247 Ltd own 3 Agencies.

Which Firstcall 247 Ltd Agencies have the highest review score?

Firstcall 247 Ltd, Firstcall 247 Gloucestershire & Firstcall 247 Ltd (Wakefield) have the highest review score.
Firstcall 247 Ltd in Derbyshire Firstcall 247 Ltd in Gloucestershire Firstcall 247 Ltd in West Yorkshire

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Firstcall 247 Ltd to verify any information. View our terms and conditions. Firstcall 247 Ltd has a Platinum Service – more info.