Home Care Providers Owned by Firstcall 247 Ltd
Firstcall 247 Ltd Locations (3)
Firstcall 247 Ltd
9.8
29 reviews
Toll Bar House Business Centre, 1 Derby Road, Ilkeston DE7 5FH
"We have had a great few months with Tincy and her team. They have been super flexible whilst we found our feet and figured out what we…" Read all 29 reviews
Firstcall 247 Limited started in the year 2018 and has branches across the UK. It has a motivated and passionate team working towards the aim of providing quality services for the healthcare sector. Firstcall 247 Limited puts clients needs first,… Read more about Firstcall 247 Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £25.95 / hour
- Live-in Care from £1,450 / week
Firstcall 247 Gloucestershire
9.5
6 reviews
177 Barton Street, Gloucester GL1 4HY
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £25.95 / hour
- Live-in Care from £1,500 / week
Firstcall 247 Ltd (Wakefield)
Suite 11, Unit 3, 5 Benton Office Park, Bennett Avenue, Horbury, Wakefield WF4 5RA
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £25 / hour
- Live-in Care from £1,450 / week
Firstcall 247 Ltd Reviews (35)
Reviews posted for members of Firstcall 247 Ltd
Review of
Firstcall 247 Ltd
from R G (Daughter of Client) published on 17 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have had a great few months with Tincy and her team. They have been super flexible whilst we found our feet and figured out what we actually needed. The care we have had has been exceptional and has had a huge impact on my mum and us as a family. We are really grateful for the compassion and service
we have had to date and plan to use Tincy and her team for as long as we need them.
Reply from Tincy Thomas, Director at Firstcall 247 Ltd
Thank you so much for those lovely words, really appreciate.
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Review of
Firstcall 247 Ltd
from Sharlene W (Daughter of Client) published on 29 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent service from all the careers that helped to make my dads last few weeks comfortable,the care there shown and anything we asked was no trouble started with help from 2 visits a day then when asked for 4 visits a day nothing was to much trouble we as a family really appreciated the care we
recieved.
Reply from Tincy Thomas, Director at Firstcall 247 Ltd
Thank you so much for the great words, really appreciate
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Review of
Firstcall 247 Ltd
from Sheila T (Client) assisted by family/friend published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All the carers are very helpful and polite.
Reply from Tincy Thomas, Director at Firstcall 247 Ltd
Thank you so much for you review really appreciate
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Review of
Firstcall 247 Gloucestershire
from Jill W (Wife of Client) published on 19 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The caregivers who have attended my husband since his discharge from hospital have been absolutely wonderful, they arrive on time, always so polite, caring, attentive and very professional. Their knowledge and expertise is very reassuring and the encouragement and joy they give to my husband at each
visit is amazing.
Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire
Thank you for your valuable words really appreciate your effort to send a review for our team.
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Review of
Firstcall 247 Ltd
from Viviene S (Client) assisted by family/friend published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
They are good at what they do.
Reply from Tincy Thomas, Home care Director at Firstcall 247 Ltd
Thank you for your valuable words really appreciate your effort to send a review for our team.
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Review of
Firstcall 247 Ltd
from Adumund L (Husband of Client) published on 19 September 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Service is excellent. All the carers are reliable and clean and make sure that my wife is taken care of and her condition.
Reply from Tincy Thomas, Home care Director at Firstcall 247 Ltd
Thank you for your valuable words really appreciate your effort to send a review for our team.
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Review of
Firstcall 247 Ltd
from David B (Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very satisfied with Firstcall. The staff are very helpful and kind, and very professional. They always put a smile on our faces.
They are always pleased to do anything we ask of them.
Cannot thank them enough.
They are always pleased to do anything we ask of them.
Cannot thank them enough.
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you so much for your feedback! We truly appreciate you taking the time to share your experience. Your support means a lot to us, and we're glad to know we were able to meet your expectations.
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Review of
Firstcall 247 Ltd
from C I (Son-in-law of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father in law is being treated with great care by all of the Firstcall 247 staff. He looks forward to their visits and is always pleased to see them.
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you so much for your feedback! We truly appreciate you taking the time to share your experience. Your support means a lot to us, and we're glad to know we were able to meet your expectations.
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Review of
Firstcall 247 Gloucestershire
from V B (Daughter of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Firstcall 24/7 stepped in when our previous agency were unable to continue visits to my Dad. It has been a very smooth transition, the carers are kind and helpful and my Dad seems to be very happy with the arrangement. Thank you
Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire
Thank you for the review and really appreciated, happy to hear that all going well
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Review of
Firstcall 247 Ltd
from Quinton L (Son of Client) published on 21 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The support we've received has been outstanding. Every service is tailored to my mother's needs and prioritises a rapid response. The core operations team shows genuine care and professionalism, ensuring everything runs smoothly. They truly excel.
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you so much for the review and really appreciate
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Review of
Firstcall 247 Gloucestershire
from Glenda F (Client) published on 13 August 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Love my boys that look after me. They are all so hard working.I don't like it when they change around and love a good conversation about all sorts of things.They are all very interesting and enjoy learning about the culture and traditions. Am always happy to recommend the company.
Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire
Thank you so much for your lovely words really appreciate
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Review of
Firstcall 247 Gloucestershire
from Sue R (Sister-in-law of Client) published on 21 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All carers have been gentle and respectful towards the client, understanding his needs and helping in some difficult situations. It was a great relief to have their assistance at short notice in an emergency.
Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire
Thank you for the kind words really appreciate, it helps us to keep moving
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Review of
Firstcall 247 Ltd
from Fiona C (Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers that have been assigned to me are extremely supportive and helpful, from taking a shower and getting dressed to preparing meals and helping, taking my medication and helping with the housework.
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you so much for your review really appreciate.
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Review of
Firstcall 247 Ltd
from Michelle M (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers who attended to my father were always courteous & professional.
Attending to my father's care needs in a thoughtful & dignified manner
This took a lot of pressure from family, knowing that dad was getting the professional care he required. My mum & family thank Firstcall247 for everything
Attending to my father's care needs in a thoughtful & dignified manner
This took a lot of pressure from family, knowing that dad was getting the professional care he required. My mum & family thank Firstcall247 for everything
they did
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you so much for your review really appreciate.
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Review of
Firstcall 247 Ltd
from G M (Daughter of Client) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
For the last 6 plus months we have been very happy and satisfied with the care given by 1st Choice.
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you so much for the review really appreciate
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Review of
Firstcall 247 Ltd
from E D (Client) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent, lovely, polite
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you for your lovely words about service really appreciate
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Review of
Firstcall 247 Gloucestershire
from Susan W (Wife of Client) published on 24 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Wonderful carers I couldn't have asked for more they were so caring and supportive of my husband as soon as they came in he was so happy to see them and was always looking forward to their visit. Also they were a great support to me I dread to think how I would have coped without them. Thank you so
much
Reply from Tincy Thomas, Manager at Firstcall 247 Gloucestershire
Thank for your review really appreciate your wonderful words for us.
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Review of
Firstcall 247 Ltd
from Janis H (Daughter of Client) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very caring people giving respect and dignity to client. Slight issue with client understanding verbally due to speech being difficult to catch/hear.
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you so much for the review really appreciate, we will look into the speech issue and will sort it out
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Review of
Firstcall 247 Ltd
from D H (Daughter of Client) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
The staff have been wonderful and very caring. They made my father feel comfortable when dealing with hygiene matters.
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Thank you for the review really appreciate, helps us strength to provide the best care in the community
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Review of
Firstcall 247 Ltd
from H O (Daughter of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
So far, I am very happy with the service provided. They carry out services to best the care is very good. Exceptional service. Whatever we ask for, the carers carry it out. Very happy with the service provided for my mother.
Reply from Tincy Thomas, Manager at Firstcall 247 Ltd
Really appreciate your review for us, which gives us to more strength to support people in the community.
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Awards / Recognitions (0)
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Frequently Asked Questions about Firstcall 247 Ltd
Costs for home care providers owned by Firstcall 247 Ltd
Average costs for home care provided by Firstcall 247 Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Firstcall 247 Ltd, based on 3 out of their 3 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £25.63 |
| Live-in Care (weekly) | £1,467 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Firstcall 247 Ltd own?
Firstcall 247 Ltd own 3 Agencies.
Which Firstcall 247 Ltd Agencies have the highest review score?
Firstcall 247 Ltd, Firstcall 247 Gloucestershire & Firstcall 247 Ltd (Wakefield) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Firstcall 247 Ltd to verify any information. View our terms and conditions. Firstcall 247 Ltd has a Platinum Service – more info.