Review from Clair D (Daughter of Client) published on 23 April 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I had tried various care agencies for my Mum but none seemed to really understand her rather complex and demanding emotional needs as well as her medical ones, Harmonna did and I am eternally grateful. For the first time in a long time I feel properly supported and no longer so alone in supporting my
Mum. The situation had taken its toll on me, my health and my family but at last, I feel I am working with people who actually take the time to understand Mum and who work with me to provide what she needs. Anyone who has been in my situation will understand how wearing it can be. I finally feel that I have found the right people, and that is worth its weight in gold. They are excellent at communicating and adapting to an ever-changing situation, taking the weight off my shoulders. It was a very lonely, scary place to be but now I feel I have people who actually care rather than just provide a basic service. The Manager and her team are wonderful. Thank you.
Reply from Margaret Soko, Registered Manager at Harmonna CareThank you so much for the lovely review and kind words. We really appreciate your time to leave a review, we really do enjoy taking care of your mum. Harmonna Care
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