Higham Carers Ltd Reviews (4)
9.0
Higham Carers Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years.
Over all time Higham Carers Ltd has 4 reviews.
Review from Edna W (Wife of Client) published on 4 April 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Found all the Staff caring both to the Client and Family, always on time. My husband has a good relation with all of the Staff he trusts them and looks forward to their visits knowing he is safe in their care.
Reply from Edson Mahaja, Registered Manager at Higham Carers LtdThank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that our team is making a positive impact on both your husband and your family. Your trust means a lot to us, and we are honoured to be part of your husband's care journey. If there's anything more we can do to support you, please don't hesitate to reach out!
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Review from Annah P (Daughter of Client) published on 3 April 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
An amazing care company that go the extra mile on a daily basis. Nothing is too much trouble for this power couple and their team. My father suffers from Dementia and they handle him with true compassion, understanding and care. He lacks for nothing and he is always spotlessly clean and tidy as well
as well fed and watered. His home is always left tidy and my dad is warm and comfortable after each visit. They have been working with my father for eighteen months and have kept me informed of his condition and progress on a daily basis through their in depth note taking and regular telephone calls. They are a reliable and dependable care company and, hand on heart, l can thoroughly recommend.
Reply from Edson Mahaja, Registered Manager at Higham Carers LtdThank you so much for your kind words and heartfelt recommendation. It truly means the world to us to hear how much our care and dedication have positively impacted your father's life. Providing compassionate, attentive, and personalised care is at the heart of everything we do, and we are so grateful for the trust you have placed in us. Knowing that your father feels comfortable, well cared for, and supported brings us immense joy. Thank you again for your support-it's an honor to be part of your father's journey.
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Review from Lesley E (Daughter of Client) published on 1 April 2025
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Highly recommend Higham Carers. The care they provide is always of the highest standard. Mum looks forward to their visits, and we have the peace of mind from the app that they update continuously. Nothing is ever too much trouble, they even visited Mum when she had a spell in hospital. Totally recommend!
Reply from Edson Mahaja, Registered Manager at Higham Carers LtdThank you for your kind words! We're truly delighted to hear about your positive experience with our service. Providing exceptional care and support is our top priority, and we're grateful for the opportunity to meet your mum's needs while giving you peace of mind. Your trust means a lot to us, and we remain committed to delivering the highest standard of care possible.
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Review from Alan P (Son of Client) published on 21 December 2023
Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We were provided with numerous care services when looking for a care package for my mum.
When we interviewed the couple who came to asses Mum’s care needs we soon learned they were experienced medically, knowledgeable in their field, charming in character and caring in nature. We were very impressed,
When we interviewed the couple who came to asses Mum’s care needs we soon learned they were experienced medically, knowledgeable in their field, charming in character and caring in nature. We were very impressed,
and their service came at a most reasonable price.
We entrusted this company with their service and care package and they delivered. During the time they were assigned to us, Mum was happy and so were we.
I would wholeheartedly recommend The Higham Carers Ltd, as I’m sure you won’t be disappointed in any way.
Simply said, thank you for looking after Mum.
We entrusted this company with their service and care package and they delivered. During the time they were assigned to us, Mum was happy and so were we.
I would wholeheartedly recommend The Higham Carers Ltd, as I’m sure you won’t be disappointed in any way.
Simply said, thank you for looking after Mum.
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Current
Review Score: 9.0 (9.000)
Overview of Review Score
The Review Score of 9.0 (9.000) out of 10 for Higham Carers Ltd is based on a) the Average Rating and b) the number of positive Reviews.
- The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
- The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
- 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Higham Carers Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5
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5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)
The 5 points relating to the number of Positive Reviews for Higham Carers Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4 - When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
- If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.