White Lillies Care

Cradley Enterprise Centre, Maypole Fields, Halesowen B63 2QB
Review Us
7.8 1 Review
  • White Lillies Care, Halesowen
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • White Lillies Care Ltd

Person in charge

  • Runyararo Benjamin (Manager)
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White Lillies Care Reviews (1)

7.8

White Lillies Care has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time White Lillies Care has 1 review.

Overall Experience
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  • 1
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Date Published
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Reviewer Connection to White Lillies Care
  • 1
Total of 1, showing 1-1
Review from B M (Client) published on 11 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff are polite, very professional people. We can call them any time for any enquiries. I feel a different person since we started having carers from White Lillies and can do more for myself even on days I don’t have carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for White Lillies Care is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for White Lillies Care is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for White Lillies Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about White Lillies Care

What Type of Services does White Lillies Care offer?

White Lillies Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact White Lillies Care to verify any information. View our terms and conditions. White Lillies Care has an Basic Service - more info.