Springfield Healthcare (Campbell Court) is a dedicated hub of compassionate support in the heart of South Tyneside. Operating within the Campbell Court Scheme, they provide a range of bespoke care services that are designed to empower customers, resulting in them being able to maintain their independence and enjoy a fulfilling life in the comfort of familiar surroundings.
With a CQC rating of ‘Good’ (February 2025), their team of skilled and compassionate...
Springfield Healthcare (Campbell Court) is a dedicated hub of compassionate support in the heart of South Tyneside. Operating within the Campbell Court Scheme, they provide a range of bespoke care services that are designed to empower customers, resulting in them being able to maintain their independence and enjoy a fulfilling life in the comfort of familiar surroundings.
With a CQC rating of ‘Good’ (February 2025), their team of skilled and compassionate carers are driven by a sole purpose: to deliver the highest standard of care, ensuring individuals receive the support they deserve. They also recognise that every person has unique needs, meaning they will work closely with customers and their loved ones to develop tailored care plans that prioritise wellbeing and dignity.
Campbell Court offers a wide range of services, including:
- Personal care: Assistance with daily living activities such as bathing, dressing and grooming.
- Medication administration: Safe and reliable management of prescribed medications.
- Dementia care: Specialised support for individuals living with dementia, promoting understanding and compassion.
At Campbell Court, staff take pride in creating a secure and welcoming atmosphere where every individual feels truly valued. The Springfield team are committed to fostering an environment where positive relationships can be formed, ensuring a culture of open communication and collaboration for customers and their loved ones throughout their care journey.
If you or a loved one is seeking compassionate and consistent supported living in South Tyneside, Campbell Court is on hand to provide the care you need.
Care Provided by Springfield Healthcare (Campbell Court)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Nursing/Nurse Led Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Nursing / Nurse Led Care
PEG Feeding
Stoma Care
Medication Assistance (Intravenous)
Wound Dressing
Catheter Care
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Contact Springfield Healthcare (Campbell Court) to get a personalised quote:
Springfield Healthcare (Campbell Court) has a Review Score of 9.5 (9.529) out of 10, based on 7 reviews in the last 2 years. Over all time Springfield Healthcare (Campbell Court) has 7 reviews.
Reviewer Connection to Springfield Healthcare (Campbell Court)
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Showing 7 reviews matching selected criteria
Review from Moira F (Sister of Client) published on 8 July 2026 Submitted via Postal Card•
Overall Experience
I feel very settled and safe. My carers are very understanding and caring. They treat me with respect and dignity. We are able to have a laugh and chat which is just as important to me.
I feel very settled and safe. My carers are very understanding and caring. They treat me with respect and dignity. We are able to have a laugh and chat which is just as important to me.
↩Reply from Donna Kelly, Registered Manager at Springfield Healthcare (Campbell Court)
Thank you so much for taking the time to share such a heartwarming review! Hearing that you feel settled, safe, and deeply respected is the greatest reward our team could ask for. We will be sure to pass your incredibly kind words along to your care team. Knowing they've made such a positive impact on your life will truly make their day! Best wishes,
Donna
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Management
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Review from D B (Daughter of Client) published on 3 July 2026 Submitted via Postal Card•
Overall Experience
Springfield care have been excellent with my Dad. I cannot fault them. Meeting his needs with great compassion, care & dignity.
Springfield care have been excellent with my Dad. I cannot fault them. Meeting his needs with great compassion, care & dignity.
↩Reply from Donna Kelly, Registered Manager at Springfield Healthcare (Campbell Court)
Thank you so much for your kind words. We are incredibly grateful for your feedback and are so pleased to hear that we have been able to provide your dad with the compassionate, dignified care he deserves. Knowing we've met his needs and brought comfort to your family means the world to our team. Best wishes,
Donna
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Review from Thomas F (Brother of Client) published on 14 April 2026 Submitted via Website•
Overall Experience
As you can imagine when my brother was initially transferred to Campbell Court I was greatly concerned as to how he would settle and how he would interact with his new surrounding and particularly with the new personnel, and how they would interact with him; I need not have been concerned. The...
As you can imagine when my brother was initially transferred to Campbell Court I was greatly concerned as to how he would settle and how he would interact with his new surrounding and particularly with the new personnel, and how they would interact with him; I need not have been concerned. The staff who looked, and continue to look after him, were understanding and kind, providing him with the level of support and care he needed, without treating him with kid gloves. They interacted with him as a person and not as a patient and this made the greatest difference to him and his mental health and attitude. Of course he still has up and down days, as to be expected, but now he appears to be more content and happy, insofar as his circumstances allow, and this is down to the care he has received for the past few years from the staff, with particular reference to Sue and Kayleigh who Edward regards as almost to be family.
↩Reply from Donna Kelly, Registered Manager at Springfield Healthcare (Campbell Court)
Thank you so much for your touching review. We understand how daunting a transition like this can be and it is incredibly rewarding to hear that your brother feels seen as an individual and supported with such genuine care. We are especially proud of our team for building such a meaningful bond...
Thank you so much for your touching review. We understand how daunting a transition like this can be and it is incredibly rewarding to hear that your brother feels seen as an individual and supported with such genuine care. We are especially proud of our team for building such a meaningful bond with him. It is a privilege to have him with us and to see him so content within our community. Best wishes,
Donna
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Management
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Review from Julie T (Client / Service User) published on 30 December 2025 Submitted via Postal Card•
Overall Experience
I have only been living at Campbell Court for just over a year. In that time my health has improved so much. Due to the care and support I have been receiving, and the way everything is now so accessible for me. The staff have been so enabling to me, letting me be myself for the first time in...
I have only been living at Campbell Court for just over a year. In that time my health has improved so much. Due to the care and support I have been receiving, and the way everything is now so accessible for me. The staff have been so enabling to me, letting me be myself for the first time in years. I am so grateful to every one of them.
↩Reply from Donna Kelly, Registered Manager at Springfield Healthcare (Campbell Court)
Thank you for your review, we are so grateful for your kind words. It's an honour to support you and to provide an environment where you can truly thrive. Thank you for being such a wonderful part of our community, we look forward to many more years of supporting your health and independence. Best wishes,
Donna
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Management
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Value for Money
Review from J T (Client / Service User) published on 24 February 2025 Submitted via Postal Card•
Overall Experience
I am very happy with the care given to me by the caring staff in Springfield Healthcare Campbell Court. I enjoy going to the restaurant and joining in with the quiz and my activities on a Wednesday.
I am very happy with the care given to me by the caring staff in Springfield Healthcare Campbell Court. I enjoy going to the restaurant and joining in with the quiz and my activities on a Wednesday.
↩Reply from Liz Nobel, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you for taking the time to leave such a lovely review. We are so pleased that you are happy with the care you receive at Campbell Court! Our activities team work very hard and it is lovely to hear that their efforts are appreciated.
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Review from D C (Son of Client) published on 14 February 2025 Submitted via Website•
Overall Experience
My father is currently residing at Campbell Court.
We as a family thoughts on Campbell Court is simply - outstanding! The facilities are great with the restaurant being a real focal point of the community. Residents regularly get together for excellent food and regular quizzes, bingo, and other...
My father is currently residing at Campbell Court. We as a family thoughts on Campbell Court is simply - outstanding! The facilities are great with the restaurant being a real focal point of the community. Residents regularly get together for excellent food and regular quizzes, bingo, and other entertainment depending on the season. The staff are just perfect, super friendly and very understanding, happy to assist, and always willing to go the extra mile. Overall a superb environment for my Dad will have the facilities to go with it, however, it's the staff who make the place so, so successful.
Kind regards.
↩Reply from Liz Noble, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you so much for leaving such lovely words. We're truly touched that our care has made such a positive difference for your father and provided you with some comfort. Your feedback will be shared with the whole team. We look forward to carrying on supporting him! All the best to you and your family.
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Review from James L (Son of Client) published on 20 January 2025 Submitted via Postal Card•
Overall Experience
Wonderful staff who are professional, supportive and extremely caring. My brother and I could not ask for a better service for our father. He is extremely happy. The staff go above and beyond. I couldn't praise the staff enough. Thank you.
Wonderful staff who are professional, supportive and extremely caring. My brother and I could not ask for a better service for our father. He is extremely happy. The staff go above and beyond. I couldn't praise the staff enough. Thank you.
↩Reply from Liz Noble, Senior Carer at Springfield Healthcare (Campbell Court)
Thank you so much for leaving such kind words. We are so pleased that our care has brought happiness to your father and provided peace of mind for you and your brother. I will make sure to pass on your words to the rest of our team. All the best.
Staff
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 February 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (4)
News
17 Jun 2025
We’re delighted to officially welcome Becky as our business development lead for our Live-In care services. With over 15 years of experience in health and social care, Becky is no...
12 Mar 2025
Our Operations Director, Theresa Bradley-Comstive, shared her thoughts on the power of women in the workforce this International Women’s Day. ”As a leader, I always do my utmost to support,...
12 Mar 2025
This International Women’s Day, we wanted to take a moment to celebrate the incredible women who make Springfield Healthcare such a special place. From our dedicated home care customers to...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Springfield Healthcare (Campbell Court).
Accreditations
There are no accreditations posted yet for Springfield Healthcare (Campbell Court).
Meet the Team (1)
Theresa Bradley-ComstiveJob Title Operations DirectorJoined 2013
As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my...
As Operations Director for Home Care Services, I feel privileged to support others to live their lives to the fullest. I am very passionate about my role, and the work that my teams do every day. Being so involved in people’s lives and being able to make a genuine difference is so rewarding. Here at Springfield, it really is about the people we employ and support, it’s about family and the importance of looking after each other.
Frequently Asked Questions about Springfield Healthcare (Campbell Court)
How many Carers does Springfield Healthcare (Campbell Court) employ?
Springfield Healthcare (Campbell Court) employs 100 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Springfield Healthcare (Campbell Court) to verify any information. View our terms and conditions. Springfield Healthcare (Campbell Court) has an Enhanced Service -what an Enhanced Service includes.
