Care Provided by City Care SouthWest
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 45 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Needs
- Nursing/Nurse Led Care
- PEG Feeding
- Stoma Care
- Wound Dressing
- Catheter Care
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact City Care SouthWest to get a personalised quote
City Care Southwest offer tailored, compassionate care services to individuals in their own homes. Not ready for care? We have a range of technology to help dip your toe in the water and stay independent much longer, just get in touch for more information.
The price(s) shown are provided by the agency. Contact City Care SouthWest for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- City Care SouthWest Ltd
- Private Owned
Person in charge
- Sian Cameron (Care Manager)
Are you the Owner/Manager of City Care SouthWest?View your Advertising Options
City Care SouthWest Reviews (7)
9.5
City Care SouthWest has a Review Score of 9.5 (9.522) out of 10, based on 6 reviews in the last 2 years.
Over all time City Care SouthWest has 7 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to City Care SouthWest
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Review from Rachel T (Wife of Client) published on 18 September 2025 Date of experience: August 2025•Submitted via Website•
Overall Experience
I would like to say a very special thank you to City Care Southwest, who cared for my husband while we were on holiday in Devon. The managing director and the team were so kind, attentive, and reassuring, putting my anxious husband at ease right away. Their attention to detail gave us such peace of...
I would like to say a very special thank you to City Care Southwest, who cared for my husband while we were on holiday in Devon. The managing director and the team were so kind, attentive, and reassuring, putting my anxious husband at ease right away. Their attention to detail gave us such peace of mind, and all the carers were absolutely charming, taking the time to chat, laugh, and engage with the family. What could have been a stressful holiday turned into a truly relaxing one thanks to their warmth and professionalism.
We're so grateful for your support, and when we return, I'll definitely be booking with you again. Thank you so much!
↩Reply from Rhiannon Williams, MD at City Care SouthWest
We were absolutely thrilled to be a part of your holiday plans, and enjoyed the opportunity to support you all to enjoy yourselves! We are looking forward to your next trip! Thank you so much for your kind words, I have shared them with the team and they all send their best.
Review from J S (Daughter of Client) published on 7 April 2025 Date of experience: February 2025•Submitted via Postal Review Card•
Overall Experience
City care have been providing live in care for my father for a month. Their care is very person-centred and the carers have been kind and humorous and I have felt very confident in their abilities to care for my dad. They attend to all needs in a very professional manner and communication is...
City care have been providing live in care for my father for a month. Their care is very person-centred and the carers have been kind and humorous and I have felt very confident in their abilities to care for my dad. They attend to all needs in a very professional manner and communication is excellent. Nothing is too much trouble, care is person-centred and any queries are dealt with swiftly. I am delighted with their care. Managers are excellent.
↩Reply from Rhiannon Williams, MD at City Care SouthWest
Thank you so much for your lovely feedback, we are thrilled to be able to support you and your family at home.
Review from John D (Son of Client) published on 20 March 2025 Date of experience: December 2024•Submitted via Website•
Overall Experience
We were delighted to discover City Care Southwest when our elderly mother needed additional support at home. Both managers and carers were warm, friendly, caring and incredibly professional. They are very client focused and always showed the highest levels of care and respect toward my mother, who...
We were delighted to discover City Care Southwest when our elderly mother needed additional support at home. Both managers and carers were warm, friendly, caring and incredibly professional. They are very client focused and always showed the highest levels of care and respect toward my mother, who looked forward to seeing them each day. She built strong relationships with each and every one. The carers prepared meals, did any other jobs that needed doing, and most importantly of all provided friendship and companionship. They quickly knew and understood my mother well, including her sense of humour. They kept us well informed about her care each day and we were so glad to be able to trust and rely on them. They were a godsend and we recommend City Care without reservation.
↩Reply from Rhiannon Williams, MD at City Care SouthWest
Thank you so much for your kind words, we all really loved visiting Mum. Please pass on our warm regards to your family and we will share your feedback with the team.
Review from John S (Son-in-law of Client) published on 6 March 2025 Date of experience: February 2025•Submitted via Website•
Overall Experience
The service has been perfect, no issues at all, always on time, professional and caring. The needs of my heavily disabled father-in-law are covered completely. Trusted cover, we can relax when we know the team is in.
I cannot recommend this service enough, thank you to the whole team!
The service has been perfect, no issues at all, always on time, professional and caring. The needs of my heavily disabled father-in-law are covered completely. Trusted cover, we can relax when we know the team is in.
I cannot recommend this service enough, thank you to the whole team!
↩Reply from Rhiannon Williams, MD at City Care SouthWest
Thank you so much John, your kind words will be shared with our team. I know they enjoy visiting, so they will be pleased to hear your feedback.
Review from Sarah W (Daughter of Client) published on 19 February 2025 Date of experience: February 2025•Submitted via Website•
Overall Experience
City Care SouthWest goes above and beyond when they care for my Mum. She is always full of praise and stories from her outings with them. I know she's safe and well looked after by them and she's always happy after seeing anyone from the team. They're all a good laugh, completely trustworthy and go...
City Care SouthWest goes above and beyond when they care for my Mum. She is always full of praise and stories from her outings with them. I know she's safe and well looked after by them and she's always happy after seeing anyone from the team. They're all a good laugh, completely trustworthy and go out of their way to make sure they're supporting my Mum but also us as a family!
↩Reply from Rhiannon Williams, MD at City Care SouthWest
Thank you so much for your lovely feedback, we thoroughly enjoy our time with your Mum also! I will share your feedback with the team.
Review from Mike P (Husband of Client) published on 4 February 2025 Date of experience: December 2024•Submitted via Postal Review Card•
Overall Experience
Very good service. The girls are always very polite and do their job with every care and show my wife a lot of care and dignity. They have always been on time and nothing is too much trouble for them. They also enquire as to how I'm managing. All of them have told me to be aware of my own health...
Very good service. The girls are always very polite and do their job with every care and show my wife a lot of care and dignity. They have always been on time and nothing is too much trouble for them. They also enquire as to how I'm managing. All of them have told me to be aware of my own health and they really do care about the detail.
↩Reply from Rhiannon Williams, MD at City Care SouthWest
It is an absolute pleasure to be able to offer our support to you and your wife. Thank you very much for your kind words, we will pass them on to our colleagues.
Review from N K (Daughter of Client) published on 14 May 2024 Date of experience: March 2024•Submitted via Website•
Overall Experience
City Care Southwest is a new care provider in the city but despite being new they have a lot of experienced staff. The manager was my first contact. She was polite, patient, funny, knowledgeable, and amazing with my mother. The consequent staff have shown the same ethos. Their patience and respect...
City Care Southwest is a new care provider in the city but despite being new they have a lot of experienced staff. The manager was my first contact. She was polite, patient, funny, knowledgeable, and amazing with my mother. The consequent staff have shown the same ethos. Their patience and respect have shown that my mum is the centre of their attention in everything they do.
We have had our 1st monthly review, which my mother with vascular dementia and Alzheimer's, found confusing, but the care manager calmly repeated and explained the same several times and managed to reassure her. This made me feel happy and assured in the knowledge that my mum is in safe and capable hands.
↩Reply from Rhiannon Williams, MD at City Care SouthWest
Thank you so much for your kind words, we feel privileged to be able to offer our support to your family and enjoy our time with your Mother.
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Frequently Asked Questions about City Care SouthWest
How much does City Care SouthWest cost?
The agency lists fees from £33.65 for hourly visiting care and between £1,450 and £1,500 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does City Care SouthWest employ?
City Care SouthWest employs 18 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact City Care SouthWest to verify any information. View our terms and conditions. City Care SouthWest has a Basic Service -what a Basic Service includes.