GoodOaks Homecare delivers high-quality care and support with the goal to help people continue to live independently and comfortably at home.
Divided into two sectors of homecare, GoodOaks Homecare offers both visiting care and live-in care.
Visiting care professionals can help with anything from a 30 minute daily visit to help with meal prep, to supporting individuals with complex conditions and needs.
Live-in care is designed around the client and means...
Care Provided by GoodOaks Homecare - Epsom, Reigate and Elmbridge
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation.
Contact GoodOaks Homecare - Epsom, Reigate and Elmbridge to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- GoodOaks Homecare
- Private Owned
Person in charge
- Emma Manning (Registered Manager)
GoodOaks Homecare - Epsom, Reigate and Elmbridge Reviews (8)
GoodOaks Homecare - Epsom, Reigate and Elmbridge has a Review Score of 9.6 (9.629) out of 10, based on 8 reviews in the last 2 years.
Over all time GoodOaks Homecare - Epsom, Reigate and Elmbridge has 8 reviews.
They have been looking after mum since January and everyone is so lovely, kind, reliable and well trained.
We would especially like to thank Emma, who on a visit found mum had fallen and quickly arranged an ambulance whilst keeping her safe and us fully informed.
Having GoodOaks helping us with mum has taken away a lot of our worries, and given us peace of mind
that she is being very well cared for.
I truly appreciate your kind words. It means a lot to hear you felt supported and reassured during this difficult time. Were proud to offer compassionate care and will definitely share your lovely feedback with Emma and the team. Thank you for trusting us with your mums care.
This has been the first time that my wife and I have used a home care service. Despite initial trepidation, I have been most impressed with the service from first engagement to home visits. The office staff are very approachable and efficient. The home visits have worked well too. The staff are most professional yet personable and understanding. I would not hesitate to recommend this company.
Thank you for your kind words and recommendation. We're so pleased that both you and your wife have had a positive experience with our team, and we truly appreciate your trust in us.
Since coming home from hospital with the 24 hour carer mum is no longer anxious and has started eating and drinking again. Mum has become totally reliant on her carer and we are extremely happy with the care mum is receiving.
Thank you so much for your review. We take pride in ensuring that both our client and their family get the support that is required. It is always very daunting when looking for care especially when it is in your own home. I am so pleased to hear that through the care, your mum is no longer anxious, and glad we have been able to ensure that your mum can stay in her home environment.
My Father has been a client of GoodOaks for two months now, and we are very happy with the carers who come. They treat my father with dignity, are punctual & are very kind. My father has speech problems & the carers all know how to communicate with him. It's such peace of mind to know he is being well looked after when we are not around.
Thank you so much for the kind words and thoughtful review. We are truly grateful for the opportunity to support your father. We shall feed this back to our care professionals. It means a lot to us to know that our care, patience and consistency have given you peace of mind. Thank you again for trusting GoodOaks for the care of your father.
Firstly, GoodOaks were one of the few service providers who could provide this service and in addition, they were the only ones who could guarantee that it would be the same person for the duration of the day.
They visited and assessed within 48 hours, matched Dad with the best companion and were able to start the following week.
The companion they matched Dad with was perfect. My father is so bonded with her and she has really added value to his life. For context, he's bedridden with vascular dementia and frailty.
Yes, they may appear expensive per hour but there are no hidden fees that other agencies add, so the price you are quoted is what you pay.
Fab!
Thank you so much for your kind words and thoughtful review. We're truly grateful for the opportunity to support your father and are so pleased to hear that the companion has made such a positive difference in his life. We shall feed this back to our care professional. It means a lot to us to know...
I'm incredibly grateful for the support and care provided by GoodOaks. From the start, their team has been professional, helpful & attentive, always willing to go the extra mile. The carers they provide are not only skilled but also compassionate, ensuring that all needs are met with respect and kindness. Communication has been excellent thank you they've always been quick to address my concerns. I truly appreciate the personalised care they offer, which makes a significant difference in improving quality of life. I highly recommend GoodOaks to anyone in need of care giving services. Their dedication & exceptional service have made a challenging time much easier to navigate.
Thank you so much for your kind words and for taking the time to share your experience with GoodOaks Epsom & Reigate. We are truly delighted to hear that our team has been able to provide the professional, compassionate, and attentive care that you deserve.Ensuring that our clients feel supported...
The team at GoodOaks Homecare Epsom treated my mother with the utmost respect. Over the time they were her carers, her care needs changed significantly and Goodoaks adapted accordingly. They organized for her to have a hospital bed as things changed also an air mattress for her comfort. My mother became very fond of all her carers at Goodoak. I highly recommend the whole team and I am very grateful for the care and attention they showed my mother. Thank you all.
Hi Graeme, thank you so much for your kind words and for taking the time to share your experience. It was truly our privilege to care for your mother and we are so pleased to hear that she felt comfortable and well-supported by our team. We understand how important it is to adapt to changing care...
She had been unwilling to accept care previously but realised that this was now necessary. It was critical that an early solution be found and GoodOaks was brilliant at responding both extremely quickly and also providing the solution required. A day after the initial contact the two managers from GoodOaks met with her, her daughter and others. This was followed by the agreed care package starting the following morning, less than 48 hours since the initial contact, absolutely amazing, thank you to them both.
The care being provided is first class with excellent continuity of carers.
We cannot recommend GoodOaks enough as they have left us feeling that she is in good hands and her needs are catered for.
Dear Trevor, thank you so much for your wonderful feedback. We truly appreciate you taking the time to share your experience. It was our pleasure to support your relative during this important transition and we're so glad we could provide the care and reassurance she needed so quickly. Ensuring...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 February 2026- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (10)
- Posted: Tuesday 06 Jan 2026GoodOaks Homecare is proud to announce that it has been named a finalist in the 2026 Home Care Awards, with recognition spanning both national innovation and branch-level excellence across the...
- Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
- Posted: Thursday 20 Nov 2025GoodOaks Homecare has been named Franchisor of the Year - Expanding at the 2025 BFA HSBC British Franchise Awards, recognising its transformation from a regional care provider into one of...
Awards / Recognitions (5)
- Recipient: GoodOaks HomecareDate: Wednesday 31 May 2023
- Recipient: GoodOaks HomecareDate: Thursday 31 Mar 2022
- Recipient: GoodOaks HomecareDate: Saturday 01 Feb 2020
Meet the Team (2)
My role is to support the function of both the visiting and live-in care services we provide to our clients. I also ensure the branch is CQC compliant and that clients receive quality, safe care, that follows GoodOaks’ policies and procedures. Keeping our clients safe and well cared for in the homes that they love, is our number one priority.
“I am deeply passionate about creating a positive impact within my community and providing assistance to those in need. My primary goal is to identify compassionate and dedicated care professionals and deliver a premium service while upholding the highest standards of quality and compliance".
Frequently Asked Questions about GoodOaks Homecare - Epsom, Reigate and Elmbridge
How many Carers does GoodOaks Homecare - Epsom, Reigate and Elmbridge employ?
GoodOaks Homecare - Epsom, Reigate and Elmbridge employs 12 carers.
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