Radfield Home Care Bedford & Ampthill

Trinity Gardens, 9-11 Bromham Road, Bedford MK40 2BP
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9.5 6 Reviews
  • Radfield Home Care Bedford & Ampthill, Bedford
Radfield Home Care Bedford & Ampthill offers a variety of high-quality services to people living locally in their own homes. These include companionship care, personal care, medication assistance, dementia care, live-in care and more.

Each care recipient has services that are tailored to their unique needs and delivered with dignity, respect and compassion.

Radfield was acknowledge as one of the Top 20 Large Home Care Groups 2024 by homecare.co.uk. and awarded ‘Outstanding Home Care Group of the Year 2023 at the Home Care Awards.
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Care Provided by Radfield Home Care Bedford & Ampthill

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £32

Charge prices are tailored to customers, following a care consultation.
Contact the Radfield Team for more information

These prices are only a guideline, please contact Radfield Home Care Bedford & Ampthill to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in Charge

  • Pam Kaur (Owner & Director)

Radfield Home Care Bedford & Ampthill Reviews (6)

9.5

Radfield Home Care Bedford & Ampthill has a Review Score of 9.5 (9.543) out of 10, based on 6 reviews in the last 2 years.
Over all time Radfield Home Care Bedford & Ampthill has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
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  • 6
  • 6
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Reviewer Connection to Radfield Home Care Bedford & Ampthill
  • 4
  • 2
Total of 6, showing 1-6
Review from K M (Daughter of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had a great experience of care provision for our mother who has Dementia and additional physical health needs in Diabetes.
My brother and I are not local.
Management and the team have been so accommodating and flexible in the organisation and delivery of care. This with a gentle, compassionate
approach ensuring her needs are met and she is able to maintain her dignity and feel empowered in the receiving of care.
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you so much for your kind words and thoughtful feedback. It means a great deal to our whole team to know that the care we provide is having such a positive impact. Supporting your mum with…read more
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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review from Tina B (Daughter of Client) published on 16 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has late stage Altzheimers, needing full time care in all aspects of mobility/personal care. My Father at 81yrs was unable to cope but extremely reluctant to bring in outside help. Even with a large family rallying round, we were at breaking point. The manager put me at ease from word go.
She was professional/caring and so understanding. She fine tuned a care plan, taking a hands on approach to ensure that both my parents needs/care were met with kindness/politeness and respect . She has trained and slowly introduced other carers so that dad is comfortable and relaxed about accepting help. Radfield Home Care is so adaptable in adding/cancelling shifts. Nothing is too much trouble for them. We, as a family, are now able to take a step back/take holidays, knowing Mum and Dad are in good hands. Their help and advice has been invaluable in enabling us to keep mum at home, safe/comfortable and where she belongs. I absolutely, 100% recommend them without hesitation.
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you so much for your heartfelt review. It means the world to us to hear how much of a difference our team has made to your family. Supporting your mum with the compassion and dignity she…read more
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  • Value for Money
Review from S M (Client) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with service. Carers helpful and obliging.
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you so much for your kind words! We're delighted to hear that you're pleased with our service and that our carers have been helpful and obliging. Your feedback means a lot to us, and we truly…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C E (Daughter of Client) published on 3 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents are well into their 80s and not enjoying the best of health, so we have asked Radfield Home Care to assist with several visits a week doing mainly housework and preparing meals and they have been excellent, very pleasant, polite and kind and very adaptable.
The manager has been professional
and accommodating and I would not hesitate to recommend them!
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you so much for your kind words! Were thrilled to hear that our team has been able to support your parents in a way that makes a positive difference. Your recommendation means a lot to us.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J B (Client) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely company, with hands-on managers who did everything I needed. Come to visit made me feel at ease. Didn't cost me much more than my attendance allowance which helped me still afford to go out and enjoy myself.
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you for your feedback! We're delighted to hear that our team made you feel at ease and supported your independence. It's wonderful that we could help you maintain your lifestyle and enjoy…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D M (Daughter of Client) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helped Mum keep her independence but did what she needed, such as cleaning, helping with personal care, and being a companion.
Reply from Pam Kaur, Director at Radfield Home Care Bedford & Ampthill
Thank you for sharing your experience! We're so pleased to hear that we could help your mum maintain her independence while providing the care and companionship she needed. It's an honour to support…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.543)

Overview of Review Score

The Review Score of 9.5 (9.543) out of 10 for Radfield Home Care Bedford & Ampthill is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.943 for Radfield Home Care Bedford & Ampthill is calculated as follows: ( (33 Excellents x 5) + (2 Goods x 4) ) ÷ 35 Ratings = 4.943
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Radfield Home Care Bedford & Ampthill is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (8)

Meet the Team (2)

Pam

Pam Kaur

Job Title: Owner / Director Joined: 2023

Pam is an experienced care sector professional who began her care journey as a care assistant and is now an experienced care service manager. Now, Pam is using her impressive experience to provide an exceptional home care service to her local communities in Bedford.


Pam holds qualifications in Leadership, health and social care and has worked through challenging circumstances. The COVID-19 pandemic presented a major challenge for the UK care sector that Pam faced head-on.


Motivated by a desire to help older people lead fulfilling and happy lives, Pam has been inspired by how transformative quality care can be. Thanks to her in-depth experience, Pam understands that everybody’s needs and requirements are different and that exceptional care must be bespoke. She also knows that great care requires a holistic approach with input from the client, their loved ones and their healthcare professionals.

Joanne

Joanne Lewis

Job Title: Care Manager Joined: 2023

We would like to introduce you to Joanne Lewis, Care Manager for Radfield Home Care Bedford & Ampthill. Joanne is responsible for the day-to-day running of the office and ensuring that the service is safe, caring, responsive, effective and well-led.


Joanne worked in a children’s residential home for 4 years followed by working in a hospital for mental health with adults for 2 years. She then spent 2 years in supported living services for all ages, and then a further 4 years in a joint supported living and residential setting focused on autism and challenging behaviour for adults over 18. Joanne soon moved into operations management for 2 years in a hospital mental health setting and the NHS, where she managed a team from various companies to support the elderly in their homes.


With her team management experience and many roles she has had in the care sector, Joanne can confidently and effectively provide care in the community for those needing assistance.

Frequently Asked Questions about Radfield Home Care Bedford & Ampthill

What Type of Services does Radfield Home Care Bedford & Ampthill offer?

Radfield Home Care Bedford & Ampthill offers Home Care.

How many Carers does Radfield Home Care Bedford & Ampthill employ?

Radfield Home Care Bedford & Ampthill employs 3 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radfield Home Care Bedford & Ampthill to verify any information. View our terms and conditions. Radfield Home Care Bedford & Ampthill has an Enhanced Service - more info.