Delight Supported Living - Colchester

Weston Business Centre, Hawkins Road, Colchester CO2 8JX
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8.6 3 Reviews
  • Delight Supported Living - Colchester, Colchester
Delight Supported Living strongly believe that everybody has the right to live with dignity and independently in the comfort of their own homes. As a trusted domiciliary care provider, they are proud to commit to deliver high-quality and personalised care services which cater to the specific needs of each individual that they care for.

Delight Supported Living are able to assess and deliver their care services in Colchester, Wivenhoe, Tiptree, Manningtree, Harwich, Clacton-on-Sea, and many other surrounding areas. They ensure that their community receives the assistance and companionship that they need, wherever they call home. Delight are able to offer a range of care solutions, including personal care, companionship visits, medication support, meal preparation, household tasks and many more.

Your well-being is the priority! Whether you or a loved one require care, whether it be short-term or long-term, Delight are here to provide peace of mind every step of the way. Contact them today, either via the website or by calling them to learn more about how they can support you or your family.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £27.24

These prices are only a guideline, please contact Delight Supported Living - Colchester to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Justin Chidemo Muchazivepi (Operations Controller)

Delight Supported Living - Colchester Reviews (3)

8.6

Delight Supported Living - Colchester has a Review Score of 8.6 (8.556) out of 10, based on 3 reviews in the last 2 years.
Over all time Delight Supported Living - Colchester has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 2
  • 3
  • 3
  • 0
Reviewer Connection to Delight Supported Living - Colchester
  • 2
  • 1
Total of 3, showing 1-3
Review from Peggy T (Client) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well all my carers were amazing, so kind and helpful. They couldn't do enough for me. I do miss then coming in, we had lots of laughs, which is good. Thank you so much for all your loving care.
Reply from Pamela Ilie, Registered Manager at Delight Supported Living - Colchester

Thank you so much for your kind words - it truly means a lot. We're so glad to hear you felt supported and enjoyed your time with the carers. They always spoke fondly of you too, and the laughter and connection you shared made it special for everyone. You're very much missed, and we're so grateful to have been a part of your journey. Wishing you all the best always.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Claire P (Client) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All carers extremely kind; they all have different ways of caring but after several visits it's easy to get into some sort of routine. They are very easy to chat to so there is no feeling of embarrassment. Office staff often seems to alter things after arrangements have been made for times of visits
that suit.
Reply from Pamela Ilie, Registered Manager at Delight Supported Living - Colchester

Thank you so much for your lovely feedback - we're really pleased to hear that you've found the carers kind, approachable, and easy to settle in with. It's great to know that the routines have been working well and that you've felt comfortable in their care.We also appreciate you mentioning the challenges with changes to visit times. We understand how important consistency is, and we'll make sure to pass your comments on to the office team so we can look at improving communication and scheduling where possible. Your input is really valuable - thank you again for sharing it.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from D B (Husband of Client) assisted by family/friend published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service provides me with the help I need. Have asked for earlier morning visits but so far nothing available.
Reply from Olivia Hewitt, Care Coordinator at Delight Supported Living - Colchester

Thank you so much for your feedback; we are delighted to be providing care for your lovely wife. We are actively looking into providing earlier morning visits and will implement them as soon as we have the capacity to do so. Your support and patience mean the world to us!

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.6 (8.556)

Overview of Review Score

The Review Score of 8.6 (8.556) out of 10 for Delight Supported Living - Colchester is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.556 for Delight Supported Living - Colchester is calculated as follows: ( (12 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 18 Ratings = 4.556
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Delight Supported Living - Colchester is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (3)

Isabel

Isabel

Job Title: Services Manager Joined: 2022

"I have been the Services Manager for Delight Supported Living for just under 3 years now, and I absolutely love the company.


I have great self-satisfaction from helping clients achieve their goals, but my absolute favourite part of the job is meeting new people."

Justin

Justin

Job Title: Operations Controller Joined: 2023

"I have been working in Delight Supported Living as an Operations Controller since March of 2023.


I really enjoy working with different people and getting to know their unique characters, which is my favourite part of working in my role. I love to have a good laugh with my colleagues and clients."

Norman

Norman

Job Title: Team Leader Joined: 2022

"I have been working at Delight Supported Living since April 2022. I began working as a Support Worker and worked my way up to Care Coordinator in early 2023.


I take great pride in contributing to positive changes in the lives of our clients and their families."

Frequently Asked Questions about Delight Supported Living - Colchester

What Type of Services does Delight Supported Living - Colchester offer?

Delight Supported Living - Colchester offers Home Care.

How many Carers does Delight Supported Living - Colchester employ?

Delight Supported Living - Colchester employs 34 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Delight Supported Living - Colchester to verify any information. View our terms and conditions. Delight Supported Living - Colchester has an Enhanced Service - more info.