Superior Healthcare

Bedford Heights, Brickhill Drive, Bedford MK41 7PH
Review Us
8.5 2 Reviews
  • Superior Healthcare, Bedford
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Mental Health Condition
  • Physical Disability

Good to Know

Owner

  • Superior Healthcare Ltd

Person in charge

  • Pfungwa Tekeshe (Manager)
Are you the Owner/Manager of Superior Healthcare? View your Advertising Options

Superior Healthcare Reviews (2)

8.5

Superior Healthcare has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Superior Healthcare has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 1
  • 2
  • 2
  • 0
Reviewer Connection to Superior Healthcare
  • 1
  • 1
Total of 2, showing 1-2
Review from L B (Daughter of Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superior Healthcare cared for my dad who was bed bound and palliative. I cannot have asked for better carers. All the carers were kind and gentle with dad, they looked after him with respect and shared a joke with him, as dad enjoyed. As dad's care needs became more complex, Superior Healthcare assisted
by visiting more frequently each day, eventually leading to live-in care at short notice. They also supported my mum who was living in the same house. The carers notified myself if I needed to be aware of anything and contacted the district or palliative nurses if dad's needs required. At the end of dad's life, the carers were there with him and my mum and supported the family. I will never forget the kindness that they showed, going above and beyond their duty. They genuinely cared about my dad and it enabled him to spend his last years in his own home and not in a hospice or care home. Our family are very grateful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Sheena F (Client) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Superior Healthcare and I have been working together for over six months, following a fall, with subsequent hospital admission. I am extremely happy with the home care they have provided. They are very supportive, both physically and mentally, and are flexible when it comes to accommodating changing
needs. I had been looking for a less formal and more intimate care company and have definitely found that with Superior Healthcare.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Superior Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Superior Healthcare is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Superior Healthcare is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Superior Healthcare

What Type of Services does Superior Healthcare offer?

Superior Healthcare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Superior Healthcare to verify any information. View our terms and conditions. Superior Healthcare has an Basic Service - more info.