Right at Home (Dundee, Angus & North Fife)

I have been receiving care from right at home for 6 months now ,and the care given is excellent the staff that I see are always kind very friendly and supportive.we always have a good laugh together they are more like my friends than my carers,if I am feeling down they always listen to any problems that I may be having.i look forward to seeing them everyday .Also they are very encouraging helping me with my physiotherapy if needed

Without the ongoing care provided it would not be possible for dad to continue living in his own home. The staff are friendly, efficient and care about dad. They provide excellent care and have great daily interaction with dad. I am very pleased that the care package is to continue with Right at Home.

My father received fantastic care from Right at Home. The carers were all great with dad and were punctual. They were friendly, warm and very obliging. They always had a laugh with him which was very much appreciated given he was bed bound for the last 4 months of his life. They made a horrible situation for mum and dad so much more bearable. Philippe was an absolute star- very kind and caring. He wrote a tribute to my dad which was included in the funeral service. I would highly recommend Right at Home.

My experience i came out of hospital September 2024 i was determined not to have any carers as i thought i would be embarrassed and i didn't need them, but deep down i knew i did. When i started the Manager, Manageress, office staff, and the Carers have all been helpful, considerate, treat u with dignity, respect, My carers have been amazing and yes u get to know them and form a bond with, they know when im down not feeling myself there like family friends i can't complement on them as words aren't enough. They deserve so much more. The Manager Manageress are always there for advice and any help same as the office staff they listen and fix out if u need to change appointments they make sure that u are OK if carers are running late they let u know keep u informed yes I've got a few carers that are close to me they know who they are, I can totally open up to them i trust them completely overall Right at Home i would recommend to anyone they go above and beyond u won't be disappointed xx

My elderly mother has been receiving care from Philippe and his team for a few months. From our very first contact with them I have been very impressed with their professionalism and dedication to providing the most suitable care package for her. Philippes' team who visit my mother could not be more kind and caring and she looks forward to their visits, not only for her care, but also for the company and conversation. They always communicate any changes promptly, both in advance and if any unforeseen situation occurs. I wouldn't hesitate in recommending this company if you are looking for more than 'just' a care package. They truly care about their clients, and clearly understand the needs of people who require their services. Our family can't praise them enough.

I can't rate the whole team at Right at Home highly enough. My father needed care really quickly after suffering a few setbacks recently and my mother wasn't coping with caring for him 24 hours a day. Within days we had a care package. Both my parents have said how lovely everyone has been and have enjoyed their company. They have dealt with my dad with dignity and kindness and they keep telling me how grateful they are to everyone who is coming in.

Not long after the team started caring for my dad, he was taken back into hospital with another set back and within a day of getting out from hospital the care package was increased. This has been a god send to both my parents. I can't thank everyone enough for their quick actions and responses to my dads needs, their understanding and their kindness. It's made the whole experience for my parents so much easier to deal with as they've come to terms with needing help.

If there is a problem they either deal with it here, or get the appropriate help to come. Nothing is too much for them, Reviews with his care manager, Right at Home staff are very good checking if all is well and if extra help is needed. One point, it would be good to have some continuity of staff.

I am a relatively new user of care services and have found the team at Right at Home Dundee to be incredibly easy to work with. They have made a difficult transition as easy as possible. All the staff I have met are polite, punctual, respectful, very helpful and they genuinely care about my welfare. A first-class service provided by lovely people.

The care provided by Right at Home has been fantastic. Mum loves the visits and the level of support/care has been amazing. Nothing is too much trouble and the carers have the knowledge about Mum's condition to improve her quality of life and ensure all her needs are met. The friendliness and caring nature shine through and Mum is totally relaxed in their company.

Thank you all.

I am in my mid-70s, have Primary Progressive MS, had a cancer operation, been wheelchair bound for about 12 years and rely on my rather special wife for most everything including showering. Since it became increasingly difficult for her to help me from wheelchair to shower chair so our District Nurse organised an assessment by the Council who made the contact with Right At Home.

Within a short time, a visit was organised to assess me and this was carried out by the Manager who then spent the first couple of visits determining how best she could assist and the experience for me has been transformational. From only having been able to have a weekly shower I now have one 3 days a week and don't have to worry about the stress on my wife having to help move my almost dead weight.

The Manager has been absolutely brilliant and I am incredibly grateful for her expert care and kindness.

Since starting with Right at Home, my care has been excellent and I've felt relaxed and comfortable within my own home. The carers help me keep my dignity under difficult circumstances and enable me to do as much as I can for myself! I would highly recommend this company to others, including my own family.

The carers from Right At Home Dundee / Angus have been excellent from day one. The carers have been punctual, cheerful, polite, and respectful, nothing is too much trouble for them. They put my husband at ease when helping him with daily tasks, which makes life easier for all.

My illness is very much good days and bad days. The family member who was originally to help me was very unreliable. I took things into my own hands and now look forward to the visits so I can have a shower.