Care Provided by Cherry's Healthcare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Duration of Care
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Level of Care
Personal Care
- Washing & Dressing
- Companionship
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Cherry's Healthcare to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
Good to Know
Owner
- Cherry's Healthcare Ltd
- Private Owned
Person in charge
- Charity Mutiwekurasa (Manager)
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Cherry's Healthcare Reviews (1)
Over all time Cherry's Healthcare has 1 review.
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Overall Experience
Date Published
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Review from William M (Client / Service User) published on 3 September 2024 Date of experience: August 2024•Submitted via Website•
Overall Experience
The first clean was done by a particular member of staff and was a 2-hour clean, she was amazing and I was very satisfied. However, the 2nd cleaning was done by another lady and I was extremely disappointed. The cobwebs on the corners were still there. I had drilled into the wall in the toilet to...
The first clean was done by a particular member of staff and was a 2-hour clean, she was amazing and I was very satisfied. However, the 2nd cleaning was done by another lady and I was extremely disappointed. The cobwebs on the corners were still there. I had drilled into the wall in the toilet to install a new toilet roll holder. There was brick dust on the floor and mats. She took the mats outside to shake them but never cleaned the brick dust on the floor.
I have cancelled the cleaning mainly because I am struggling financially and also because I was concerned about the standards.
↩Reply from Charity Mutiwekurasa, Director/ RM at Cherry's Healthcare
Thank you for your feedback and for highlighting your satisfaction with the first clean. We apologise that the second clean did not meet your expectations. We take your concerns seriously and will address the issues mentioned with our team to ensure this doesn't happen again. We're sorry to see you...
Thank you for your feedback and for highlighting your satisfaction with the first clean. We apologise that the second clean did not meet your expectations. We take your concerns seriously and will address the issues mentioned with our team to ensure this doesn't happen again. We're sorry to see you go, but we completely understand your decision. If your situation changes in the future, we would love the chance to provide you with the high-standard service you deserve. Thank you again for bringing this to our attention.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cherry's Healthcare to verify any information. View our terms and conditions. Cherry's Healthcare has a Basic Service -what a Basic Service includes.