At AM Homecare services, the team appreciate that every person is a unique individual. Therefore, all care is personalised to the unique needs of each client. Having a values-based recruitment process has enabled them to employ the most passionate and compassionate team, who are dedicated to the client's wellbeing.
The Registered Manager believes that care comes from the heart, therefore the recruitment process focuses on Carers who can provide a very...
Care Provided by AM Homecare Services Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £26
- Weekly Live-in Care Fees: from £0.01
Contact AM Homecare Services Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Group/Owner
- AM Homecare Services Ltd
- Private Owned
Person in charge
- Venencia Jambo (Registered Manager)
AM Homecare Services Ltd Reviews (21)
AM Homecare Services Ltd has a Review Score of 9.8 (9.820) out of 10, based on 21 reviews in the last 2 years.
Over all time AM Homecare Services Ltd has 21 reviews.
We are very pleased with the service provided by AM Homecare. They were quick to assess and arrange the level of care needed and any changing needs as they arise.
We are impressed with the individual live in carer who is very good at identifying health issues and communicating with the family to get these resolved. All the carers who attend are kind and keen to help and have been very professional.
Dear Paul thank you for such a lovely review. We take pride and feel very blessed to have such good Carers who care from the heart. We also appreciate the support we continue to get from you when things arise and how quickly and proactive you are when we give you requests. It is a privilege to care for your beloved parents which we do not take lightly.
They were always on time and announced themselves as they entered the house.
In conclusion I was very satisfied with the care provided and would employ them again if required in the future.
.
Thank you for the kind words. We are privileged to be able to provide you with care during your difficult time. We are also happy to see you getting better, stronger and weight bearing again. Its an amazing experience to see you getting back to your feet, going for your walks and meeting with...
I contacted AM homecare after I had a fall and broke my wrist and needed personal care for 6 weeks.The manager gave me a home visit and was very kind and caring.She arranged for carers to call 5 times a week.I was very happy with all of the carers,they were kind and compassionate and also gave practical help when needed.They were also helpful in changing my times when I had hospital appointments.I would definitely use them again if I need care in the future
Thank you for such a lovely review. I must say you are a very kind lady yourself. We were delighted to care for you. You treated our Carers with love and kindness and we appreciate that. Thank you so much. We wish you good health.
Everyone who has attended to my personal care has been wonderful. They have been professional but friendly putting me at my ease. Dora did a few extra things that helped me feel normal again like washing my hair a few times . Even a little spray of hair colour.
Even managing to put my earings in for the firt time in 3 month. She has a perfect bedside maner. Thank you.
Thank you for such a lovely review. We are humbled to see how you have appreciated the care and support you have received from us. It was a privilege to see you recovering and gaining your complete independence. I joked with your husband and said I hope not to hear from you soon. We both...
There are 2 main carers for my father in law David and Eunice who go above and beyond.
Very friendly and AM always are able to accommodate for extras even at short notice also changes.
They deal with his stoma bag cope with his deafness and grumpiness with understanding and supportive of us.
Would recommend AM Homecare
Dear Wendy. Thank you for your kind words. It is a privilege to be able to look after your father-in-law. We don't fault him for being grumpy at times. It cant be easy being in his situation, especially for someone who has been very active all their lives like himself. So we totally understand...
The perfect match was found for my particulary fussy Dad
We will no doubt use them again & have no hesitation in recommending them
Dear Julie. Thank you for the kind words. The Carer and your Dad are a perfect match. They are like friends who were just waiting to meet. Its amazing to see how they just hit it off like that. It truly warms our hearts. Kind regards Venencia
I have given a five star review because the carers who visit our parents are kind and efficient in the care they provide. In my mind this is most important. They are also a small team, so Mum & Dad have the same three or four Carers to look after them; this is extremely important for obvious reasons. For the most part the office is easy and friendlyto deal with. Initially we had some "teething problems", but I now feel my sister and I have a good relationship with the office who are responsive to our needs. Maybe some better tech support / follow up could have been given to my sister to enable her to login to the care site more easily, but I think we got there in the end. I like the way we can ask the Agency to add extra tasks to their visits (like taking the bins out or collecting prescriptions), so we do not have to use neighbors of who we have no oversight.
Dear Nick, thank you so much for the kind words. Yes, we have had some "teething problems" but as one says, it is how we deal with the problems that makes a difference, and how we allow ourselves to learn and produce a best practice for the benefit of everyone that matters most. Thank you for...
My mother has adapted well to their visits and that comes from someone who always insisted she could cope by herself! She appears genuinely happy with the service provided.
Venencia the manager has always been helpful and did a few of mothers care calls for her initial visits.
I have no hesitation in recommending AM Homecare to anyone who is looking for care in the home for an elderly relative.
Oooh, this just makes it all worth it, doesn't it. Thank you for such kind words. After a long hard day and you get such appreciation, it really just feels like, yes, we have served our purpose for one more day. This is what gives us the energy to get up in the morning and push through another day. Thank you Bev for reenergising us, much appreciated. Kindest regards Venencia
Mum has advanced dementia and they are very patient with her
Clean up after them selves also
They let themselves in with key and announce that they are there so as not to surprise parents
Find them polite if I have to speak with them too
Thank you for the kind words. We truly appreciate it. Your parents are lovely. Its amazing to see how they have navigated life together and still are. They way they care for each other is a blessing for all of us to witness. Thank you for the kind words to the girls, they will be very happy when they read the message. Thank you for the opportunity to care for your beloved Mum.
I have found AM Homecare Services to be very professional in caring for my mother. It provides peace of mind to know that someone is visiting her twice daily to help her with personal care and meals etc. If there are any issues which need attention I am contacted very quickly. I know that from speaking with my mother all the staff who visit her are very caring.
Kindest regards
Venencia
Initially I found the carers from AM a bit off-hand but later I realized that maybe some of them were understandably irritated about the extra workload imposed on them over Christmas due to my husband's discharge from hospital at short notice. However, I later realised that most of them are very well trained and compassionate. My husband was in a vulnerable state and, having gone into hospital late November able to walk with his frame and fully continent, he had come home after 4 weeks unable to walk and incontinent. and due to dementia, he didn't recognize he was in his own home so was constantly asking for me when the carers were doing his personal care. They showed patience and compassion as well as meticulous standards of care, always maintaining my husband's dignity. I used to call one of them the 'men's outfitter' because he always made sure that my husband looked smart in his day clothes as well as being comfortable. The carers also supported me with household tasks.
Thank you D for such lovely words. We totally understand what you were going through. It is such a difficult time for the one who is not well and for their families too. We do our best to ensure we are making a positive impact in the lives of our clients and their families too. We understand...
My life has been made so much easier since AM Homecare started helping my mother (90's with dementia) - I no longer feel guilty juggling work, life and also feeling I should be visiting her at her sheltered accommodation knowing that her meds etc are being taken care of. It is hard to comment on the level of service Mum receives as she has dementia and I do not witness it so there has to be an element of trust that she is getting the help she needs. If I do have any comments or notice something which isn't quite right AM Homecare attend to it straight away - and they also keep me fully updated and spot things which I just wouldn't and sort them out
Dear Robert, thank you for such a lovely review. It is an honour to be caring for your lovely Mum. She makes us laugh every time. She never lets an opportunity to laugh pass her by. Thank you for being supportive and responsive when we call on you even at odd hours of the day. It makes our work easier when there is a good partnership and relationship with family. Thank you again.
They lift her mood when she's down with their care and attention when looking after her and talking to her, they treat her respectfully and with dignity, the portal for keeping me up dated on her care is great and the manager has also been very helpful and easy to contact.
nothing is too much trouble which is a relief and comforting for the family.
Hello TW, oh what lovely feedback. It is an honour to have an opportunity to care for your Mum. Because of the consistency of the Carers she has, she has managed to develop a beautiful relationship with them where they totally understand her needs. We are honoured to be caring for her and will continue to be a positive support to the family.
AM HomeCare Services are wonderful and I have found them to be person-centred, compassionate, and highly professional. The carers demonstrate excellent manual handling skill and risk management. I cannot recommend them enough.
Thank you for such a lovely review. This means a lot to us and our clients, especially because you are another highly regarded professional in the field and you recommend us, it is the most amazing thing to happen to us. We do not take lightly, the trust that clients put in us and we aim to...
Following a brain injury, and slow cognitive decline, Mum now needs a carer to help her with personal care in the mornings and evenings. I haven't met any other carers from AM Homecare Services, but the manager has been excellent with Mum. She is always bright and cheerful, and even when Mum is in a low mood, the manager manages to get her smiling and laughing. She is always professional but the service she provides is very personal and caring. She is excellent with my Mum who can be stubborn and uncooperative, but also treats her with respect and dignity, never patronizing.
Dear SallyThank you for the kind words. Your Mum is lovely. She is amazing. She really is a Mum first. She calls me just to find out if I am ok. It really warms my heart. Yes, she can be stubborn and uncooperative, but then again, who doesn't get those moments. Lol. We all have our moments,...
Our home care providers have excellent communication skills with frequent updates and any matters of concern.
I now have complete piece of mind that my mother is being well cared for by home care providers who really do care for her well being and they are now regarded as our friends.
My mother eagerly looks forward to their visits which, in itself, is the highest compliment I can give.
Oh wooow Alex, what more can I say. We are humbled by your review. I had to hold back tears as I read your review. This is why I joined this industry, it warms my heart. There is nothing more fulfilling than to make a positive impact in the life of another and those that are around them. Your...
AM Homecare Services Ltd have been assisting and helping my dad for 5 months. The carers are friendly and conscientious and always punctual. They understand his needs and give him the dignity and independence he requires. Definitely would recommend AM Homecare Services Ltd for anyone who requires care and support.
Thank you very much for your kind words. It is a great honour to care for your dad. Thank you for confirming that the care being provided to him meets his unique needs. We aim to always improve his quality of life and encourage active participation during tasks. This goes in line with his...
I had in years gone past experience with my mother who needed help and care in her home and the outcome of her assistance was not good or comparable to the level of personal care offered through AM Homecare. I have recommended AM Homecare before and will continue to do so.
Thank you, Helen, for your kind words. It is always an honour to be entrusted with the care of loved ones and we do not take it lightly at all. We appreciate all the support that we got from you as we cared for your beloved husband. We admire you for your strength, unconditional love and commitment...
I have not rated 'value for money' as I do not believe that this type of service is rateable.
Thank you so much for such lovely words. It is amazing that you say you can not put a rating on 'value for money'. This truly warms our hearts. You have said it numerous times that you can not put a monetary value on how much the quality of life of your beloved Mum has improved since we started...
Would not hesitate to recommend their services to anyone who requires help.
Thank you for entrusting us with the care of your beloved mum. It is our principle to ensure that we put in place care that responds to the individual needs of each of our clients. We match each client to 2 key carers to ensure that they build a relationship and therefore enabling us to respond to...
Regulatory Rating
Care Quality Commission (CQC) Rating
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Frequently Asked Questions about AM Homecare Services Ltd
How many Carers does AM Homecare Services Ltd employ?
AM Homecare Services Ltd employs 10 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AM Homecare Services Ltd to verify any information. View our terms and conditions. AM Homecare Services Ltd has an Enhanced Service - more info.