AM Homecare Services Ltd

31 Dorset Way, Wokingham RG41 3AL
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9.9 10 Reviews
  • AM Homecare Services Ltd, Wokingham
At AM Homecare services, the team appreciate that every person is a unique individual. Therefore, all care is personalised to the unique needs of each client. Having a values-based recruitment process has enabled them to employ the most passionate and compassionate team, who are dedicated to the client's wellbeing.

The Registered Manager believes that care comes from the heart, therefore the recruitment process focuses on Carers who can provide a very high standard of care and have the heart for care. The Manager has a personal story to tell and believes that in caring for others, she is fulfilling her calling.

So, for AM Homecare Services caring for others is their calling and they strive to ensure they make a positive difference in the lives of clients and that they improve clients' quality of life and wellbeing.
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Care Provided by AM Homecare Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26
  • Weekly Live-in Care Fees: from £0.01

These prices are only a guideline, please contact AM Homecare Services Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • AM Homecare Services Ltd

Person in Charge

  • Venencia Jambo (Registered Manager)

AM Homecare Services Ltd Reviews (10)

9.9

AM Homecare Services Ltd has a Review Score of 9.9 (9.930) out of 10, based on 10 reviews in the last 2 years.
Over all time AM Homecare Services Ltd has 10 reviews.

Overall Experience
  • 9
  • 1
  • 0
  • 0
  • 0
Date Published
  • 10
  • 5
  • 9
  • 10
  • 0
Reviewer Connection to AM Homecare Services Ltd
  • 5
  • 2
  • 1
  • 1
  • 1
Total of 10, showing 1-10
Review from Robert M (Son of Client) published on 28 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My life has been made so much easier since AM Homecare started helping my mother (90's with dementia) - I no longer feel guilty juggling work, life and also feeling I should be visiting her at her sheltered accommodation knowing that her meds etc are being taken care of. It is hard to comment on the
level of service Mum receives as she has dementia and I do not witness it so there has to be an element of trust that she is getting the help she needs. If I do have any comments or notice something which isn't quite right AM Homecare attend to it straight away - and they also keep me fully updated and spot things which I just wouldn't and sort them out
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Dear Robert, thank you for such a lovely review. It is an honour to be caring for your lovely Mum. She makes us laugh every time. She never lets an opportunity to laugh pass her by. Thank you for…read more
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Review from T W (Daughter of Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
AM Homecare services have been compassionate, professional and caring with my mother.
They lift her mood when she's down with their care and attention when looking after her and talking to her, they treat her respectfully and with dignity, the portal for keeping me up dated on her care is great and
the manager has also been very helpful and easy to contact.
nothing is too much trouble which is a relief and comforting for the family.
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Hello TW, oh what lovely feedback. It is an honour to have an opportunity to care for your Mum. Because of the consistency of the Carers she has, she has managed to develop a beautiful relationship…read more
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Review from F M (Relative of Client) published on 28 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
AM HomeCare Services are wonderful and I have found them to be person-centred, compassionate, and highly professional. The carers demonstrate excellent manual handling skill and risk management. I cannot recommend them enough.
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Thank you for such a lovely review. This means a lot to us and our clients, especially because you are another highly regarded professional in the field and you recommend us, it is the most amazing…read more
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Review from Sally D (Daughter of Client) published on 16 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a brain injury, and slow cognitive decline, Mum now needs a carer to help her with personal care in the mornings and evenings. I haven't met any other carers from AM Homecare Services, but the manager has been excellent with Mum. She is always bright and cheerful, and even when Mum is in a
low mood, the manager manages to get her smiling and laughing. She is always professional but the service she provides is very personal and caring. She is excellent with my Mum who can be stubborn and uncooperative, but also treats her with respect and dignity, never patronizing.
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Dear SallyThank you for the kind words. Your Mum is lovely. She is amazing. She really is a Mum first. She calls me just to find out if I am ok. It really warms my heart. Yes, she can be…read more
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Review from Alex D (Son of Client) published on 3 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am honestly very happy, reassured and pleased with the level of care my mother is receiving. Our home care providers are always very friendly, professional and competent. I have every confidence in them as I know they will provide the highest standard of care for my mother who, I know from experience,
can be very difficult at times.
Our home care providers have excellent communication skills with frequent updates and any matters of concern.
I now have complete piece of mind that my mother is being well cared for by home care providers who really do care for her well being and they are now regarded as our friends.
My mother eagerly looks forward to their visits which, in itself, is the highest compliment I can give.
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Oh wooow Alex, what more can I say. We are humbled by your review. I had to hold back tears as I read your review. This is why I joined this industry, it warms my heart. There is nothing more…read more
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Review from Paul M (Son of Client) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
AM Homecare Services Ltd have been assisting and helping my dad for 5 months. The carers are friendly and conscientious and always punctual. They understand his needs and give him the dignity and independence he requires. Definitely would recommend AM Homecare Services Ltd for anyone who requires care
and support.
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Thank you very much for your kind words. It is a great honour to care for your dad. Thank you for confirming that the care being provided to him meets his unique needs. We aim to always improve his…read more
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Review from Helen E (Wife of Client) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband became very ill with his Parkinson's disease last year and AM Homecare was recommended to me to assist with caring for him. The personal and consistent level of service and care that the manager and her team provided were way above my expectations of the Care Profession.
I had in years gone
past experience with my mother who needed help and care in her home and the outcome of her assistance was not good or comparable to the level of personal care offered through AM Homecare. I have recommended AM Homecare before and will continue to do so.
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Thank you, Helen, for your kind words. It is always an honour to be entrusted with the care of loved ones and we do not take it lightly at all. We appreciate all the support that we got from you as we…read more
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Review from I V (Son of Client) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
AM are always on time or cover their shifts without issue. My mother is treated firmly (she has dementia), kindly and with respect. AM always highlight any issues with me and takes the time to text regularly.
I have not rated 'value for money' as I do not believe that this type of service is rateable.
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Thank you so much for such lovely words. It is amazing that you say you can not put a rating on 'value for money'. This truly warms our hearts. You have said it numerous times that you can not put a…read more
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Review from Darren S (Son of Client) published on 12 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was necessary to enlist the services of the AM Homecare company to help out with the care of our mother. We found the staff to be very helpful and accommodating to our requirements acting in a professional manner.
Would not hesitate to recommend their services to anyone who requires help.
Reply from Venencia Jambo, Registered Manager at AM Homecare Services Ltd
Thank you for entrusting us with the care of your beloved mum. It is our principle to ensure that we put in place care that responds to the individual needs of each of our clients. We match each…read more
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Review from Sophie D (Client) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using the Home Care provider service for around a month and a half now, and the staff are very helpful and professional. They are a pleasure to be with and always cater for our needs. We are very happy to be in their care.
Reply from Venencia Jambo, Registered Manager - Designate at AM Homecare Services Ltd
Dear Sophie, thank you so much for trusting us with the care of your loved one. It is an honour to be able to make a positive impact in your lives. Kindest regards, AM Homecare Services.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.9 (9.930)

Overview of Review Score

The Review Score of 9.9 (9.930) out of 10 for AM Homecare Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.930 for AM Homecare Services Ltd is calculated as follows: ( (53 Excellents x 5) + (4 Goods x 4) ) ÷ 57 Ratings = 4.93
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AM Homecare Services Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about AM Homecare Services Ltd

What Type of Services does AM Homecare Services Ltd offer?

AM Homecare Services Ltd offers Home Care.

How many Carers does AM Homecare Services Ltd employ?

AM Homecare Services Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AM Homecare Services Ltd to verify any information. View our terms and conditions. AM Homecare Services Ltd has an Enhanced Service - more info.