GoodOaks Homecare - Isle of Wight

Unit B6, Spithead Business Centre, Newport Road, Sandown PO36 9PH
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9.9 10 Reviews
  • GoodOaks Homecare - Isle of Wight, Sandown
GoodOaks Homecare - Isle of Wight provides quality, person centred, Visiting and Live-in Homecare throughout the Isle of Wight including Ryde, Newport, Brading, Cowes and beyond.

Their focus is to provide care to private individuals in their own homes, with the service they provide ensuring that clients are safe, well and happy at home.

GoodOaks Care Professionals are well trained and supported, so you can be reassured that the people visiting you are confident, competent and able to adapt to your routines and lifestyles.

With the use of technology, GoodOaks also enables clients and their families to be able to access cloud-based care records, for peace of mind that their family member is safe and well looked after.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £21
  • Weekly Live-in Care Fees: from £1150

"At GoodOaks, we recognise that every individual has unique preferences and needs. For this reason, all of our care packages are fully tailored to the person receiving them. Whether you require occasional companionship, regular visiting care, or full-time live-in assistance, we will work with you to design a plan that meets your specific needs.
Please contact us to discuss your requirements, and we will be pleased to provide a bespoke quotation."

These prices are only a guideline, please contact GoodOaks Homecare - Isle of Wight to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Camelia Gogoasa (Registered Manager)

GoodOaks Homecare - Isle of Wight Reviews (10)

9.9

GoodOaks Homecare - Isle of Wight has a Review Score of 9.9 (9.931) out of 10, based on 10 reviews in the last 2 years.
Over all time GoodOaks Homecare - Isle of Wight has 10 reviews.

Overall Experience
  • 9
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Date Published
  • 10
  • 2
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Reviewer Connection to GoodOaks Homecare - Isle of Wight
  • 3
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Total of 10, showing 1-10
Review from Gillian E (Wife of Client) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very pleased to see the same carer daily has been respected.
Our allocated carer has been helpful caring, efficient and has immediately managed my husbands needs. We will definitely use this company again.
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Review from Jeremy S (Son of Client) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I brought my father to the Isle of Wight for a holiday and called GoodOaks Homecare before we left on the off-chance they could assist my father with washing & dressing each morning. The manager I spoke to was more than accommodating confirming we'd have a carer for our entire trip (1 week). The carer
that took care of my father was absolutely superb, personable, very experienced, interested in how my father like to have things done and very efficient. She was even good enough to rearrange her day off so as to not interupt the continuity of care over our holiday, and all of this certainly made the holiday a far more enjoyable one for my family. Many things to all!
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Review from C S (Granddaughter of Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
GoodOakes home care have been amazing from the start. From being unsure about having carers in the home to care for our Mother/Grandmother, we now feel reassured and well supported. The team have worked hard to cover the rota when last minute changes have been needed and they have accessed services
on our behalf to obtain equipment which we are really grateful for. The carers are all kind and have a lovely way with our Mother/Grandmother. We feel we couldn't be without them now.
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Review from Carole G (Wife of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers were on time, fulfilled all they were expected to do and always asked if there was anything else they could do. They were well trained, kind, helpful and respectful. They had excellent support from their managers and any queries or suggestions I, or they, had were quickly acted on such as
asking for standing aid as thought to be helpful - it was delivered the following morning with an assessor. Similarly when due to deterioration of client it was changed to a hoist. In order to make sure client was moved regularly for prevention of pressure sores they asked for, and got, funding for 4 visits a day instead of 3.
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Review from Hazel P (Client) published on 13 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers from GoodOaks are prompt, except when the carer could not find my house.
Efficient, expert and kind.
Nothing is too much trouble to help me.
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Review from Valerie F (Wife of Client) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since using GoodOaks life has become so less stressful. I find everyone so helpful, but the main thing is how kind and caring they are to my husband. We have not had one bad experience. They treat him with so much respect and are always protective of his dignity. Everyone is approachable and also, very
importantly, I can always contact them. Having a weekly rota is also helpful.
A particular thing I love is the interaction between my husband and his carers. To hear the laughter and to see everyone so relaxed is wonderful. They are able to get him interested in all sorts of things, either about his day, his past experiences, music, TV, etc. They are never too rushed to have the last little chat with him, which is so important. Thank you all so much.
I can truthfully say that going with GoodOaks is the best move I have made for both of us as all of the above is giving so much support to me as well.
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Review from Alison M (Daughter of Client) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can highly recommend GoodOaks Homecare. The carers have all been excellent, not only very efficient but also extremely caring too!
Communication with all at GoodOaks has been superb with any queries dealt with immediately. I've been able to step back and relax a little knowing that my mum is receiving
such good care and is happy!
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Review from Jennifer G (Client) published on 29 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers I have had visiting from GoodOaks have been knowledgeable, friendly and caring. Although I have only had them for 2 weeks on one morning visit after returning home from a hip replacement operation, I would have no hesitation in booking the company again or recommending them as that was
how I heard about them through personal recommendation.
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Review from Nick M (Son of Client) published on 26 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The GoodOaks team cared for my mum during the last 3 months of her life.
Carrying out personal care is a hard job. Everyone wants to be treated differently. GoodOaks executed their service thoughtfully, listening to what was required and trying their best to deliver it. Several members of the team
went above expectations to make extra effort to offer comfort and dignity. They were all proficient with the equipment. I had confidence that my mum was well looked after.
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Review from W D (Client) published on 23 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with GoodOaks services since Dec 2023, when I became a client. Carers are punctual and attend to my needs.They have a genuine interest in their clients and are prepared, within reason, to go the “extra mile” if requested. They are courteous and respectful and I look forward to their
visits. I am better thanks to their care.
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Current Review Score: 9.9 (9.931)

Overview of Review Score

The Review Score of 9.9 (9.931) out of 10 for GoodOaks Homecare - Isle of Wight is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.931 for GoodOaks Homecare - Isle of Wight is calculated as follows: ( (54 Excellents x 5) + (4 Goods x 4) ) ÷ 58 Ratings = 4.931
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GoodOaks Homecare - Isle of Wight is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (5)

Meet the Team (1)

Camelia

Camelia Moise Gogoasa

Job Title: Registered Manager Joined: 2023

As both Director and Registered Manager, I've had a lifelong passion for the care and safety of people within their own home. I have over 12 years experience working in the sector and firmly believe that being able to support people in their own homes, has a hugely positive impact in their lives.


My role is to support the team both for our Live-in and Visiting care services. I also ensure that we are meeting CQC standards and delivering the best possible care, whilst ensuring clients care needs are met on a day-to-day basis.

Frequently Asked Questions about GoodOaks Homecare - Isle of Wight

What Type of Services does GoodOaks Homecare - Isle of Wight offer?

GoodOaks Homecare - Isle of Wight offers Home Care.

How many Carers does GoodOaks Homecare - Isle of Wight employ?

GoodOaks Homecare - Isle of Wight employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GoodOaks Homecare - Isle of Wight to verify any information. View our terms and conditions. GoodOaks Homecare - Isle of Wight has an Enhanced Service - more info.