The Right Healthcare Services

7 The Boardwalk, Pearl Lane, Gillingham ME7 1FU
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9.4 5 Reviews
  • The Right Healthcare Services, Gillingham
The Right Healthcare Services is a trusted, family-run homecare provider rated highly by families on Homecare.co.uk.

The agency delivers compassionate, high-quality care to adults and older people, supporting them to live safely and independently in their own homes. Services include personal care, medication support, dementia care, companionship, and assistance with daily living tasks.

Care is provided by a small and consistent team of trained professionals who build lasting, supportive relationships with clients and families.

The service operates across Gillingham, Chatham, Rochester, Strood, Rainham, Walderslade, Hoo, Cuxton, Snodland, and nearby villages.

Enquiries are welcome via telephone.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £21 – £29
  • Weekly Live-in Care Fees: £900 – £1250

*10% off first invoice
Prices are fair and competitive without detriment to the quality of care.

These prices are only a guideline, please contact The Right Healthcare Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • The Right Healthcare Services Ltd

Person in charge

  • Cynthia Arovo (Manager)

The Right Healthcare Services Reviews (5)

9.4

The Right Healthcare Services has a Review Score of 9.4 (9.400) out of 10, based on 5 reviews in the last 2 years.
Over all time The Right Healthcare Services has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 1
  • 3
  • 5
  • 0
Reviewer Connection to The Right Healthcare Services
  • 2
  • 2
  • 1
Total of 5, showing 1-5
Review from Jacqueline L (Daughter of Client) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer was marvellous, friendly and professional. She helped us make sense of the almost non-existent complicated services available and how to get help. She was with us for a short while but made an enormous difference. My Mum liked her loads and felt comfortable and cared for. As a family we are
most grateful.
Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

Thank you so much for your kind words. It was an absolute pleasure to be given the opportunity to support your Mum. We wish you and the family all the best for the future.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Paul M (Son of Client) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care for my Dad was very good and went beyond what I asked for. Dad responded well to the carer and look forward to their visits. I found Right Healthcare Services had useful knowledge and understanding of the council care policy and helpful tips as to who to contact for varies services and benefits.
Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

Thank you for such an amazing feedback. We truly appreciate you taking the time to write this kind review about our care services. Thank you for trusting us to serve your Dad, he is truly missed! Wishing you and your family well.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B K (Daughter of Client) published on 23 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Genuine pleasant induction meeting and all aspects of the care to be provided were covered and met. Mum has responded well to the new carers and although her dementia, can at times be challenging, they remain consistent, caring and professional. A true reflection of a well-managed and caring service,
and kept informed every step of the way. At what is a difficult time, they not only embrace and support the patient/client but give much-needed support and reassurance to the family too. I thank you.
Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

We are so delighted to hear such positive feedback about your experience with our service, We greatly appreciate your kind words and we are thrilled to know that our services have made a positive impact. It has been and continues to be our pleasure to serve Mum, and we are grateful to you for trusting us to care for her. Thank you so much.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Lucy I (Granddaughter of Client) published on 19 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From my first contact with the manager of this company I knew my Nan will be well looked after, she assured me she will care for my Nan like her own, I believe her and I must say she has exceeded our expectations, I cannot fault the company and I am glad to finally find a genuine company that really
care. I will highly recommend.
Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

Thank you so much for your kind words it really means a lot to myself and the team, this is really what we do & we strive to get better. Kind regards RHS Family

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Bobby E (Son of Client) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This was our first time using The Right Healthcare Services and I can confirm they are indeed the right care service providers! My mum is usually hesitant with care workers but she was happy with the service she got. The carers are punctual, and the office staff are caring and professional.
Reply from Cynthia Arovo, Managing Director at The Right Healthcare Services

Thank you for taking the time to write this kind review for us, it truly means the world to us all at RHS. We feel privileged to serve & support Mum, and we are grateful to you for trusting us to care for her, once again Thank You.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.4 (9.400)

Overview of Review Score

The Review Score of 9.4 (9.400) out of 10 for The Right Healthcare Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.900 for The Right Healthcare Services is calculated as follows: ( (27 Excellents x 5) + (3 Goods x 4) ) ÷ 30 Ratings = 4.9
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Right Healthcare Services is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Right Healthcare Services

What Type of Services does The Right Healthcare Services offer?

The Right Healthcare Services offers Home Care.

How many Carers does The Right Healthcare Services employ?

The Right Healthcare Services employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Right Healthcare Services to verify any information. View our terms and conditions. The Right Healthcare Services has an Enhanced Service - more info.