Visiting Angels Northamptonshire

3 Scirocco Close, Moulton Park, Northampton NN3 6AP
Review Us
9.5 8 Reviews
  • Visiting Angels Northamptonshire, Northampton
Visiting Angels is dedicated to delivering high quality, personalised home care services to people living in Northamptonshire and the surrounding areas.

They cover the following areas: Northampton town, Abington, Semilong, Kingthorpe, Boughton, Collingtree, East/ west Hunsbury, Kislingbury, Bugbrooke, Blisworth and Harpole, Duston, Harlestone and Dallington, Chaple/ Church Brampton, Holdenby, Spratton and Pitsford, Bozeat, Great Doddington, Wollaston, Irchester, irthlingborough.

The services provided are tailored to individual needs from personal care, medication administration, meal preparation to companionship, respite and end of life care. Additional care services are also available, please just ask the team.

To ensure that individual care is delivered to the highest standard, all calls are a minimum of 1 hour where staff are not rushed and all tasks are performed in the required time.

Care Provided by Visiting Angels Northamptonshire

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £34.50 – £35

These prices are only a guideline, please contact Visiting Angels Northamptonshire to find out the exact price for your requirements.

Contact Visiting Angels Northamptonshire to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Visiting Angels Northamptonshire to get a personalised quote.

Good to Know

Group/Owner

Visiting Angels Northamptonshire Reviews (8)

9.5

Visiting Angels Northamptonshire has a Review Score of 9.5 (9.546) out of 10, based on 8 reviews in the last 2 years.
Over all time Visiting Angels Northamptonshire has 8 reviews.

Overall Experience
  • 7
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Date Published
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Reviewer Connection to Visiting Angels Northamptonshire
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Total of 8, showing 1-8
Review from S Z (Friend of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding elderly care in Northamptonshire. The team is caring, reliable, and truly puts their clients first. Highly recommended!
Thank you for making my friends life easier and more fulfilling by helping her mum.
Reply from Neelam Saleem, Managing Director at Visiting Angels NorthamptonshireThank you so much for your kind words and recommendation. We're truly grateful for the opportunity to support your friend and her mum, it means a lot to know we've made a positive difference. Your support encourages our team to continue delivering compassionate, person-centred care every day.
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Review from Terry W (Son of Client) published on 7 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team have been looking after my Mum now for 4 months and have done a superb job. Mum has become more settled and relaxed in her own home and they have helped her retain her independence and dignity. All of the team members show care and respect for Mum and have become her friend. It has allowed
me to return to my daily routine without worrying about Mum's care.
Reply from Neelam Saleem, Managing Director at Visiting Angels NorthamptonshireThank you for your kind words and for sharing your experience. It means so much to us to know our team has helped your Mum feel comfortable and independent.We're also glad our care has given you peace of mind. I'll be sure to share your lovely feedback with the team.Please let us know if there's anything more we can do to support you both.Best regards
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Review from Bob G (Son of Client) published on 9 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting Angels have been very easy to work with, so quick to act when we needed them and get care in place for my Mum in only a few days and the quality of the care has been of a high standard. Thank you.
Reply from Neelam Saleem, Managing Director at Visiting Angels NorthamptonshireThank you for your kind words! We're delighted to hear that our team was able to provide prompt and high-quality care for your mum. If you need any further assistance or support, please don't hesitate to reach out.
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Review from Z J (Civil Partner of Client) published on 2 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This team of care providers demonstrates exceptional professionalism in every aspect. My partner greatly values the companionship of the ladies who take her to various groups and manage her home. She is consistently treated with the highest respect and dignity. As a family, we have developed a strong
and positive working relationship with the entire team. They are always willing to go the extra mile.
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Review from Julie R (Niece of Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend this company, the care and support they gave to my auntie (and us as a family) was fantastic. Very professional and knowledgeable manager equipped to deal with all your needs.
Thank you for everything you did for us.
Reply from Stephanie Jane Robinson, Registered Manager at Visiting Angels NorthamptonshireThank you for a lovely review, it is fantastic to hear that the excellent care and support provided to your loved one was to the highest standard.
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Review from Clive N (Partner of Client) published on 30 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team have been helping my partner through her journey with dementia as it has developed during the past couple of years. Starting with visits for companionship when I needed to work away and evolving into daily visits taking her out on ‘adventures’ often involving walking, shopping and cafe visit
all in one trip.
As her needs have progressed the team have ramped up the care at short notice.
Thanks to the visits, she has maintained quality of life and dignity - and of course it has helped me immensely. Can’t thank them enough.
Reply from Stephanie Jane Robinson, Registered Manager at Visiting Angels NorthamptonshireThank you for your review, it's wonderful to hear that the service that has been received is to a high standard and promotes independence, dignity and respect.
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Review from Tracey H (Daughter of Client) published on 29 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say Visiting Angels cares for my bed-bound mum; they go above and beyond to make her life worthwhile. They care for all her needs. Her carers are amazing. I would just like to thank the girls, I know my mum has quite a few carers but these three are amazing in what they do. Thank
you Visiting Angels for looking after my mum I really appreciate all you do for us.
Reply from Stephanie Jane Robinson, Registered Manager at Visiting Angels NorthamptonshireThank you for your review; it's very humbling to know that the support and person-centred care that is delivered to a loved one is to the highest standard, in which we pride ourselves on.
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Review from N K (Client) assisted by family/friend published on 24 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
For the past year or so I have had a morning visit to assist me with preparing for the day ahead. The carer will help me wash or shower and prepare my breakfast as I like it. Also, they will do any jobs around the house, prepare my meals and help me choose what to wear, depending on the weather. I would
not be able to do these things without help and I am thankful there is someone who is willing to help me. Nothing seems too much trouble for them and I have found that to have a cheery greeting and a friendly face each day is a great comfort. I feel as if I have made some new friends who will have a good chat and keep me up to date with what is happening far and wide and with their own family news.
Reply from Stephanie Jane Robinson, Registered Manager at Visiting Angels NorthamptonshireThank you for a lovely review. We are so pleased that you are happy with the service provided and that your journey with us is a pleasurable one.
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Current Review Score: 9.5 (9.546)

Overview of Review Score

The Review Score of 9.5 (9.546) out of 10 for Visiting Angels Northamptonshire is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.896 for Visiting Angels Northamptonshire is calculated as follows: ( (43 Excellents x 5) + (5 Goods x 4) ) ÷ 48 Ratings = 4.896
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Visiting Angels Northamptonshire is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 = 4.65
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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Meet the Team (3)

Neelam

Neelam Saleem

Job Title: Managing Director Joined: 2024

I am a doctor by profession, with years of experience as a Consultant Radiologist at the NHS. My shift to home care represents a significant new phase in my career. Coming from a family of medical professionals—including my husband and three sisters—I am acutely aware of the challenges faced by hospitals today, such as expanding waiting lists and a growing elderly population. I strongly uphold family values and believe that, under the current strains on our healthcare system, home care is essential, allowing individuals to receive personalized care in the comfort of their own homes.


After thorough research, I chose to join Visiting Angels, an organization renowned for its dedication to making a positive impact on lives and for providing families with the reassurance that their loved ones are receiving the highest level of support, wellness, and care at home. I am proud to be associated with Visiting Angels, a company that prioritizes a carer-centric approach, aligning with commendable values and vision for healthcare. I feel honoured to contribute to such a significant and impactful mission.

Stephanie

Stephanie Robinson

Job Title: Registered Manager Joined: 2022

Throughout my 14-year career in the care sector, I started in domiciliary care in the community where I knew this would be my career path after being a carer for a grandparent who had vascular dementia at the time.


After having my first role I then moved on to working in nursing homes, retirement villages and the ambulance service to increase my experience and knowledge in the care sector and completed my NVQ level 3 in 2021 where I left my role and joined Visiting Angels Northamptonshire in October 2022.


Since joining I have developed more extensive skills and built on my area of knowledge to levels that I never knew were possible.


My role is so diverse and where no two days are the same, this keeps my days varied and full of optimism.

Leanne

Leanne Ward

Job Title: Head of People Joined: 2020

I started my journey with Visiting Angels in October 2020 as a carer.


I had worked in care before for the past 5 years but never worked anywhere where the staff were appreciated and treated in a wonderful way.


After I finished my training and started my shadowing I knew Visiting Angels was the place I wanted to be.


Throughout the years I became Senior Carer, Team Leader and then Head of People in July 2023. I love my role in supporting all staff and clients and promoting their independence to remain safe and well cared for in their own homes is the reason I do this role.


In May 2023 I completed my NVQ level 3 where I will continue to progress in my career and develop my knowledge and skills further.

Frequently Asked Questions about Visiting Angels Northamptonshire

What Type of Services does Visiting Angels Northamptonshire offer?

Visiting Angels Northamptonshire offers Home Care.

How many Carers does Visiting Angels Northamptonshire employ?

Visiting Angels Northamptonshire employs 18 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Visiting Angels Northamptonshire to verify any information. View our terms and conditions. Visiting Angels Northamptonshire has an Enhanced Service - more info.