Tile House Hub

34 Victoria Avenue, Shanklin PO37 6LS
Review Us
8.5 2 Reviews
  • Tile House Hub, Shanklin
Tile House Hub in the Isle of Wight provides home care services to people who need support in their own homes.

Home care services include personal care, assistance with household chores, complex care, dementia care etc.

Trained staff give people dignity and respectful care.
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Care Provided by Tile House Hub

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £30

Get in touch for current prices.

These prices are only a guideline, please contact Tile House Hub to find out the exact price for your requirements.

Contact Tile House Hub to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Tile House Hub to get a personalised quote.

Good to Know

Owner

  • Island Healthcare
  • Privately Owned

Person in Charge

  • Laura Simpson (Manager)

Tile House Hub Reviews (2)

8.5

Tile House Hub has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Tile House Hub has 2 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 2
  • 2
  • 0
Reviewer Connection to Tile House Hub
  • 1
  • 1
Total of 2, showing 1-2
Review from P P (Client) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great kindness and professionalism.
Reply from Ian James Bennett, Managing Director at Tile House HubThank you so much for your review, it's always valuable to receive feedback from our clients and their families.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from J H (Stepdaughter of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot express enough my gratitude to all the staff involved with the care of my stepfather.
The care, attention to detail, empathy and kindness that we have recieved, each and every day, is invaluable to his health and wellbeing, physically and mentally. Enabling him to remain in his own home where
he so wants to be. Nothing is too much trouble, from taking phone calls from myself when I am worried about him, bringing him a lovely home cooked meal from the hub, or taking time to simply just have a chat with him.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Tile House Hub is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Tile House Hub is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Tile House Hub is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Laura

Laura

Job Title: Registered Manager Joined: 2004

Laura started with Island Healthcare Ltd in 2004 and currently holds NVQ 2 & 4 and an Institute of Leadership and Management Certificate.

Frequently Asked Questions about Tile House Hub

What Type of Services does Tile House Hub offer?

Tile House Hub offers Home Care.

How many Carers does Tile House Hub employ?

Tile House Hub employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tile House Hub to verify any information. View our terms and conditions. Tile House Hub has an Enhanced Service - more info.