Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Tile House Hub

stars
stars 03 June 2025
Great kindness and professionalism.
Review from P P (Client / Service User)
stars
stars 02 April 2025
I cannot express enough my gratitude to all the staff involved with the care of my stepfather. The care, attention to detail, empathy and kindness that we have recieved, each and every day, is invaluable to his health and wellbeing, physically and mentally. Enabling him to remain in his own home
where he so wants to be. Nothing is too much trouble, from taking phone calls from myself when I am worried about him, bringing him a lovely home cooked meal from the hub, or taking time to simply just have a chat with him.
Review from J H (Stepdaughter of Client/Service User)