Safehands Healthcare

Manor Park Place, Rutherford Way, Cheltenham GL51 9TU
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9.1 4 Reviews
  • Safehands Healthcare, Cheltenham
Safehands Care supports people to live life on their terms, based on their strengths and abilities.

Their person-centred care is tailored to each individual’s assessed needs, wishes and preferences. This is at the heart of everything they do.

They support people with:

- Physical disabilities
- Learning disabilities
- Mental health conditions
- Specific complex conditions such as acquired brain injury or neurological illness
- Autism

Their mission is to empower, motivate, inspire and support individuals to realise their full potential and live the life of their choosing.

They provide:

- Complex care
- Independent living support
- Homecare
- 24 hour care
- Visiting support
- Emergency care
- End of life care

Available in Gloucestershire, Herefordshire, Worcestershire and Staffordshire.
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Care Provided by Safehands Healthcare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 120 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £30
  • Weekly Live-in Care Fees: from £1800

Mileage pay for specific client capped at 45p per mile

The price(s) shown are provided by the agency. Contact Safehands Healthcare for full pricing details and T&Cs.

Contact Safehands Healthcare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Safehands Healthcare to get a personalised quote.

Good to Know

Owner

  • Safehands Recruitment Ltd
  • Privately Owned

Person in Charge

  • Tracy Aldridge (Head of Care)

Safehands Healthcare Reviews (4)

9.1

Safehands Healthcare has a Review Score of 9.1 (9.076) out of 10, based on 4 reviews in the last 2 years.
Over all time Safehands Healthcare has 4 reviews.

Overall Experience
  • 4
  • 0
  • 0
  • 0
  • 0
Date Published
  • 4
  • 1
  • 2
  • 4
  • 0
Reviewer Connection to Safehands Healthcare
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Phil N (Son of Client) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Safehands Recruitment to provide live-in care for my mother. The four ladies they provided gave excellent friendly care to my mother during her last 5-6 weeks at home. My mother never wanted to go into a nursing home, preferring to stay at home if at all possible. The family are so grateful
that her wishes were fulfilled. She passed away peacefully in her sleep. They also gave a great deal of support as well, during a difficult time.
Reply from Tracy Aldridge, Head of Care at Safehands HealthcareThank you for the lovely review Phil. We are honoured and pleased that we were able to support your Mum with her final wishes. She truly was a fantastic and formidable lady. Best wishes to you and your family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jesse B (Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My initial views of the service is that they are very empathetic and understanding the approach that I have had are very calming and professional the managers are very calming professional and good to be around they obviously have a lot of experience which they have applied to my service and their business.
I
have a consistent approach from what they say and what they do they have always been honest and easy to talk to.
The managers are quiet friendly and open minded and I have had this same experience from all of the support team that help me.
I have a consistent helpful and friendly team who are very understanding they often do a lot of extra things to help me in my home.
I feel valued , listened too and heard which are all on my most important list.
Overall I feel that I highly recommend Safehands as I feel safe
I have had care from other companies who I have not had such great support with and now feel the care I receive is perfect. I feel like I'm part of a family.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Nneka U (Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Providing personal care such as showing shaving and oral hygiene
Assisting with mobility and transfer
Helping with meal preparation and feeding
Administing medication (under supervision)
Monitoring health and well-being
Maintaining records and reporting any changes.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Next of Kin) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel the standards of care are excellent and the staff are amazing and kind and caring, nothing is too much for them. Management is very approachable nothing is too much trouble for them.
They are very supportive of my daughter too.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.1 (9.076)

Overview of Review Score

The Review Score of 9.1 (9.076) out of 10 for Safehands Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.826 for Safehands Healthcare is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 23 Ratings = 4.826
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Safehands Healthcare is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (2)

Tracy

Tracy Aldridge

Job Title: Head of Care Joined: 2025

Tracy has worked in the care sector for over 20 years. She has vast experience in managing, mentoring and empowering teams to deliver high standards of quality care.


Holding roles from support worker to Peripatetic Manager means she has experienced the full spectrum of care provision and confidently works with all stakeholders, building strong working relationships based on experience, transparency and trust.


She is highly skilled in regulatory and organisational quality assurance within services, ensuring positive outcomes for her service users.

Samantha

Samantha Wright

Job Title: Compliance Manager Joined: 2018

Samantha is the Compliance Manager and plays a crucial role in the recruitment and development of staff, ensuring that carers and support workers are safe, fully compliant and complete their necessary training.


She joined Safehands in 2018 as a Recruitment Resourcer and moved into compliance in 2022. She has worked within the healthcare sector for over 20 years.

Frequently Asked Questions about Safehands Healthcare

How many Carers does Safehands Healthcare employ?

Safehands Healthcare employs 700 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Safehands Healthcare to verify any information. View our terms and conditions. Safehands Healthcare has an Enhanced Service - more info.