Bluebird Care (Guildford, Godalming and Surrey Health)

Lion House, 147 Oriental Road, Woking GU22 8AR
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9.9 15 Reviews
  • Bluebird Care (Guildford, Godalming and Surrey Health), Woking
Bluebird Care Guildford, Godalming and Surrey Heath are Home & Live-in Care providers. The team help people live their best life, in their own home, no matter their age, ability, health or state of mind.

With kindness and compassion, the highly trained and trusted team deliver tailored care and support for all needs from companionship through to complex heath requirements.

When the time comes that you or your loved ones in need of additional care and support, you'll want to ensure you select the best possible option; one that is right for you and your family and the unique situation you find yourselves in.

The team listen to your individual needs and create a care plan that is bespoke to you. They work with you to devise an appropriate care plan and regularly check this to ensure you receive the best possible service.

Bluebird Care Guildford, Godalming and Surrey Heath can provide care ranging from 30 minutes right up to 24 hour live in support.

Areas covered, Woking, Surrey Heath, Guildford, Godalming, Haslemere, Cranleigh, Farnham and Camberley.
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Care Provided by Bluebird Care (Guildford, Godalming and Surrey Health)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30.79 – £37.79
  • Weekly Live-in Care Fees: £1425 – £1750

We offer visits ranging from 30 minutes to 1 hour and any multiples thereof.
Live in care rates depend on the complexity of the support required by the customer.
We also offer Waking and Sleeping night support.

These prices are only a guideline, please contact Bluebird Care (Guildford, Godalming and Surrey Health) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in Charge

  • Kerry Clarke (Owner)

Bluebird Care (Guildford, Godalming and Surrey Health) Reviews (15)

9.9

Bluebird Care (Guildford, Godalming and Surrey Health) has a Review Score of 9.9 (9.920) out of 10, based on 15 reviews in the last 2 years.
Over all time Bluebird Care (Guildford, Godalming and Surrey Health) has 15 reviews.

Overall Experience
  • 12
  • 3
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Date Published
  • 15
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  • 9
  • 15
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Reviewer Connection to Bluebird Care (Guildford, Godalming and Surrey Health)
  • 5
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Total of 15, showing 1-15
Review from Norman R (Client) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Returning from hospital after a complete mental and physical breakdown - caused mainly by my wife's agressive dementia in our house in Hampton, Middlesex, I arrived at my faughters' house in Ripley in a state of total confusion, with the help of Guildford Bluebird Care, and my two daughters, I am now
recovering well, and able to cope with minimum assistance. I continue to improve my self-confidence and ability.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for taking the time to review our service. We're honoured to have supported your recovery, and the care team is truly encouraged by your progress.
Collaborating with your daughters…read more
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Review from T K (Daughter of Client) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience of Bluebird (Guildford Godalming and Surrey Heath) has been exceptional from the moment I made the first call hoping a care package could be put in place within a couple of days so my mother could leave hospital and it was. The two carers were so skilled, helpful and kind and put my mother
totally at ease - we are so grateful. Management was always responsive and totally committed to supporting us - nothing was too much trouble. I can't recommend this service enough. Thank you to you all.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for taking the time to write us such a wonderful review. Our care team and management team work closely together to ensure that our customers journey is as stress free as possible.It is our…read more
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Review from T W (Son of Client) published on 1 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother finds the carers very pleasant and obliging.
Access to the Bluebird system allows us to read the carers' notes and advise mum on any changes to the visiting schedule.
Any important issues are notified to us by phone as well as being included in the notes.
Mum has taken surprisingly well
to having carers visit which is down to the staff.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for taking the time to write a review.Communication is so important when ongoing care is required, the family portal is a great way of keeping up to date on a loved ones well being and also…read more
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Review from K G (Daughter-in-law of Client) published on 30 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carer and the team have helped to make the transition to having home care for my mother in law a positive experience . They have all been kind, caring, helpful and flexible. Mum is now looking forward to each visit and speaks highly of the carers. Thank you all for helping us to help her.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
It's wonderful to hear when a customer looks forward to our visits, our team of dedicated care experts strive to offer the premium care our customers deserve. The first steps can be challenging when…read more
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Review from Sharon C (Daughter of Client) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have been professional, patient, supportive to the client and the family keeping us informed at all times. They have all ways attended on time and met the clients needs and wishes. The client looks forward to their visits.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for the review.It's so important for us to understand and tailor our service to each individuals needs and requirements. To hear that a customer looks forward to our visits is…read more
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Review from Margaret M (Daughter of Client) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father and I have always found all carers to be kind, considerate and thoughtful.
Always arrive on time.
My father found it difficult at first having to bring carers in to help him after having a couple of severe falls.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for taking time to write a review.It's often the case that customers are reluctant to accept help at first and its the family that approach us in the first instance to discuss their loved…read more
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Review from Elaine T (Wife of Client) published on 24 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We have found all the carers that have come from Bluebird to very professional and caring - we have used live in care and now have daily carers as my husband has improved. Also the everyone has been very flexible and helpful as we have had to adjust the care. I know my husband is safe when I have
leave him to go to work. Management have also been very helpful and do regular check ins with us to make sure everything is going well.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
We are delighted that you are satisfied with our service and feel reassured that your husband is being cared for safely and compassionately while you are away. We understand that care needs can vary…read more
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Review from Rachel W (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service ! My mum is very happy with the service, level of care and people visiting. Carers are attentive and helpful. My mum looks forward to the visits every day. The office administration staff have been very helpful as well, and any requests have been actioned promptly. Fully recommend
Bluebird Care.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for such a lovely review, its wonderful to hear such positive comments about our care team and its always heart warming to know that our customers look forward to our visits. Thank you also…read more
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Review from J R (Client) published on 7 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy with the carers - both in their attitude and the work.
I look forward to them arriving and find them friendly and obliging.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
It's always lovely to hear that our care professionals are making a positive difference in our customer's lives and that their visits are looked forward to. I know our team will be delighted to hear…read more
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Review from Patrick H (Son of Client) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care provided care for my 97 year old mother who expressed her gratitude to me for the exceptional care provided by 3 staff members in particular. Their dedication has made a positive difference to my mother. I would also like to thank another staff member who is very proactive and at short
notice arranged overnight care when needed.
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Review from L S (Wife of Client) published on 12 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From our very first contact with Bluebird Care, we were impressed by their efficiency, empathy and professionalism. The carers themselves are lovely and provide a service to my husband which not only meets his physical but also emotional needs. They are warm and friendly and perform their tasks brilliantly
while always being prepared to go the extra mile. They are backed up by a service which I cannot fault. We are given a weekly schedule in advance and if any change becomes necessary, we are notified of this also well in advance. My husband has a core group of four carers so that even in the event of sickness or holiday, he will always know the carer coming to him. There are regular reviews of the service so if there were any problems they could be addressed and my daughters, who live a distance away, appreciate the fact that they can have access to the carers' notes online. I have found both the carers and management very supportive and the management very accessible.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for your detailed and positive feedback on your experience with us. It's heartening to learn that your husband's care requirements, both physical and emotional, are being fulfilled and that…read more
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Review from D M (Godson of Client) published on 2 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Bluebird Care look after my godfather and they have been nothing but exceptional. It's so lovely knowing that he is looked after so well and reassuring for me. From initial meeting with office staff through to the carers who support him. I know he adores them all and feels supported.
Can't recommend
Bluebird Care highly enough.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
What a lovely review and thank you for taking the time to express your thoughts. We love to hear how our clients feel supported and that our care teams are offering exemplary care. Our office and care…read more
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Review from Angela P (Friend of Client) published on 27 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have engaged Bluebird Care to care for a good friend and they have been absolutely fantastic. The carers are delightful and very caring. However, special mention must be made of two staff members in particular. There have been many challenges to overcome and these staff members are always at the
end of the phone and always offer help and possible solutions. They have never let us down when we require help and advice. They are an absolute godsend and we couldn't manage without them. Thank you so much.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for such a wonderful review, we are so happy to hear that our care team are performing to the highest standards. I'm also truly grateful for your praise of the office team, a team…read more
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Review from J G (Friend of Client) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is suffering from lack of mobility and her life has become very much easier and happier now that she receives daily visits from Bluebird Care. The carers are punctual, kind and caring. The whole team at Bluebird Care are extremely helpful and my friend really looks forward to the daily visits.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for the review, it's wonderful to hear that our care team are making a positive difference to your friend. Our customers' needs and wellbeing are our number one priority, it's really…read more
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Review from H S (Daughter of Client) published on 20 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
A very pleasant young lady attended my mother while I had two weeks respite.
My mother - who has vascular dementia - clearly felt safe and secure with her. I was sorry to see her leave and would be absolutely delighted if in the coming months she could look after my mother again.
Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for taking the time out to review our services, we're delighted to hear your mother got on well with our carer. Thank you for trusting Bluebird Care Guildford, Godalming and Surrey…read more
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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Bluebird Care (Guildford, Godalming and Surrey Health) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.920 for Bluebird Care (Guildford, Godalming and Surrey Health) is calculated as follows: ( (81 Excellents x 5) + (7 Goods x 4) ) ÷ 88 Ratings = 4.92
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebird Care (Guildford, Godalming and Surrey Health) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (2)

Lloyd

Lloyd Clarke

Job Title: Director Joined: 2022

I have seen the upheaval and upset caused by people having to move out of their family homes due to struggling with day-to-day tasks. The ability to help our customers stay at home in a place where they feel safe and comfortable is our priority.


Our care team is trained to the highest standards, enabling us to provide our customers with premium quality care.

Kerry

Kerry Clarke

Job Title: Director Joined: 2022

Kerry's expertise in office management and operations plays a crucial role in the seamless daily functioning of the business. Her meticulous attention to detail and unwavering determination ensure that our team is consistently well-trained and prepared for any situation.

Frequently Asked Questions about Bluebird Care (Guildford, Godalming and Surrey Health)

What Type of Services does Bluebird Care (Guildford, Godalming and Surrey Health) offer?

Bluebird Care (Guildford, Godalming and Surrey Health) offers Home Care.

How many Carers does Bluebird Care (Guildford, Godalming and Surrey Health) employ?

Bluebird Care (Guildford, Godalming and Surrey Health) employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care (Guildford, Godalming and Surrey Health) to verify any information. View our terms and conditions. Bluebird Care (Guildford, Godalming and Surrey Health) has an Enhanced Service - more info.