exceptional from the moment I made the first callT K(Daughter of Client/Service User)
professional, patient, supportiveSharon C(Daughter of Client/Service User)
I look forward to them arriving and find them friendly and obligingJ R(Client / Service User)
exceptional from the moment I made the first callT K(Daughter of Client/Service User)
professional, patient, supportiveSharon C(Daughter of Client/Service User)
I look forward to them arriving and find them friendly and obligingJ R(Client / Service User)
Bluebird Care Guildford, Godalming and Surrey Heath are Home & Live-in Care providers. The team help people live their best life, in their own home, no matter their age, ability, health or state of mind.
With kindness and compassion, the highly trained and trusted team deliver tailored care and support for all needs from companionship through to complex heath requirements.
When the time comes that you or your loved ones in need...
Bluebird Care Guildford, Godalming and Surrey Heath are Home & Live-in Care providers. The team help people live their best life, in their own home, no matter their age, ability, health or state of mind.
With kindness and compassion, the highly trained and trusted team deliver tailored care and support for all needs from companionship through to complex heath requirements.
When the time comes that you or your loved ones in need of additional care and support, you'll want to ensure you select the best possible option; one that is right for you and your family and the unique situation you find yourselves in.
The team listen to your individual needs and create a care plan that is bespoke to you. They work with you to devise an appropriate care plan and regularly check this to ensure you receive the best possible service.
Bluebird Care Guildford, Godalming and Surrey Heath can provide care ranging from 30 minutes right up to 24 hour live in support.
Areas covered, Woking, Surrey Heath, Guildford, Godalming, Haslemere, Cranleigh, Farnham and Camberley.
Care Provided by Bluebird Care (Guildford, Godalming and Surrey Health)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £39.50
Weekly Live-in Care
£1,425 - £1,950
We offer visits ranging from 30 minutes to 1 hour and any multiples thereof.
Live in care rates depend on the complexity of the support required by the customer.
We also offer Waking and Sleeping night support.
The price(s) shown are provided by the agency. Contact Bluebird Care (Guildford, Godalming and Surrey Health) for full pricing details and T&Cs.
Contact Bluebird Care (Guildford, Godalming and Surrey Health) to get a personalised quote:
Bluebird Care (Guildford, Godalming and Surrey Health) has a Review Score of 9.8 (9.760) out of 10, based on 13 reviews in the last 2 years. Over all time Bluebird Care (Guildford, Godalming and Surrey Health) has 18 reviews.
Reviewer Connection to Bluebird Care (Guildford, Godalming and Surrey Health)
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Showing 18 reviews matching selected criteria
Review from Graham H (Son of Client) published on 9 February 2026 Submitted via Website•
Overall Experience
Bluebird Care was recommended to me by a friend who had used them in the past . My mother basically became bed bound and we needed to get immediate care for her .
I called you and a representative came out in less than an hour . Mum was assessed and a profile bed etc was ordered so that care...
Bluebird Care was recommended to me by a friend who had used them in the past . My mother basically became bed bound and we needed to get immediate care for her . I called you and a representative came out in less than an hour . Mum was assessed and a profile bed etc was ordered so that care could be carried out . We have 2 main carers who are absolutely fantastic with her, who i feel go above and beyond what i thought good care was .
A huge thank you to everyone who has been involved
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for sharing your experience and taking the time to pen us a review, We're truly grateful for your kind words.
We understand how important it is to have support in place quickly, especially when a loved one's needs change suddenly, and we're so pleased we were able to be there...
Thank you so much for sharing your experience and taking the time to pen us a review, We're truly grateful for your kind words. We understand how important it is to have support in place quickly, especially when a loved one's needs change suddenly, and we're so pleased we were able to be there for your mum when you needed it most. It's wonderful to hear that our team responded promptly and that the assessment and equipment were arranged without delay. We're especially delighted that your two main carers have made such a positive difference-your appreciation means the world to them and to all of us. Going above and beyond for the people we care for is exactly what we strive to do every day.
Thank you again for your trust and heartfelt feedback.
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Review from Grant W (Son of Client) published on 22 January 2026 Submitted via Website•
Overall Experience
Maria and the team at Bluebird Care were extremely helpful and a delight to work with, providing daily visits for my Mother which then escalated to a Live in Carer. Very professional and considerate.
Highly recommended.
Maria and the team at Bluebird Care were extremely helpful and a delight to work with, providing daily visits for my Mother which then escalated to a Live in Carer. Very professional and considerate.
Highly recommended.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for your kind words and positive review. It has been a genuine pleasure supporting your mother, and we truly hope she is now feeling settled and comfortable in her new home.
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Review from Nicola B (Daughter of Client) published on 3 November 2025 Submitted via Postal Card•
Overall Experience
The care that my father has received has been excellent. When he first came out of hospital they made sure they put him at ease so straight away he felt secure. I can't speak highly enough as that made my life much easier knowing dad was in capable hands.
The care that my father has received has been excellent. When he first came out of hospital they made sure they put him at ease so straight away he felt secure. I can't speak highly enough as that made my life much easier knowing dad was in capable hands.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you sincerely for your kind and thoughtful review. Our mission is to provide peace of mind not only to our customers, but also to their families-reassuring them that their loved ones are being cared for with dignity and respect.
It means a great deal to our team to know that their efforts...
Thank you sincerely for your kind and thoughtful review. Our mission is to provide peace of mind not only to our customers, but also to their families-reassuring them that their loved ones are being cared for with dignity and respect.
It means a great deal to our team to know that their efforts are making a meaningful difference in supporting your father and those close to him. Your feedback will be deeply appreciated by everyone involved.
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Review from Norman R (Client / Service User) published on 30 October 2025 Submitted via Postal Card•
Overall Experience
Returning from hospital after a complete mental and physical breakdown - caused mainly by my wife's agressive dementia in our house in Hampton, Middlesex, I arrived at my faughters' house in Ripley in a state of total confusion, with the help of Guildford Bluebird Care, and my two daughters, I am...
Returning from hospital after a complete mental and physical breakdown - caused mainly by my wife's agressive dementia in our house in Hampton, Middlesex, I arrived at my faughters' house in Ripley in a state of total confusion, with the help of Guildford Bluebird Care, and my two daughters, I am now recovering well, and able to cope with minimum assistance. I continue to improve my self-confidence and ability.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for taking the time to review our service. We're honoured to have supported your recovery, and the care team is truly encouraged by your progress.
Collaborating with your daughters throughout this journey has been deeply rewarding. The team holds you in high regard and remains committed to providing continued support tailored to your needs.
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Review from T K (Daughter of Client) published on 23 September 2025 Submitted via Website•
Overall Experience
Our experience of Bluebird (Guildford Godalming and Surrey Heath) has been exceptional from the moment I made the first call hoping a care package could be put in place within a couple of days so my mother could leave hospital and it was. The two carers were so skilled, helpful and kind and put my...
Our experience of Bluebird (Guildford Godalming and Surrey Heath) has been exceptional from the moment I made the first call hoping a care package could be put in place within a couple of days so my mother could leave hospital and it was. The two carers were so skilled, helpful and kind and put my mother totally at ease - we are so grateful. Management was always responsive and totally committed to supporting us - nothing was too much trouble. I can't recommend this service enough. Thank you to you all.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for taking the time to write us such a wonderful review. Our care team and management team work closely together to ensure that our customers journey is as stress free as possible.It is our aim to offer premium care, starting from the initial phone call to discuss how we can support,...
Thank you for taking the time to write us such a wonderful review. Our care team and management team work closely together to ensure that our customers journey is as stress free as possible.It is our aim to offer premium care, starting from the initial phone call to discuss how we can support, through to the hands on care our care experts are trained so thoroughly to do. Once again, thank you for your kind words and for entrusting us with your mothers care.
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Review from T W (Son of Client) published on 1 July 2025 Submitted via Website•
Overall Experience
My mother finds the carers very pleasant and obliging. Access to the Bluebird system allows us to read the carers' notes and advise mum on any changes to the visiting schedule. Any important issues are notified to us by phone as well as being included in the notes.
Mum has taken surprisingly...
My mother finds the carers very pleasant and obliging. Access to the Bluebird system allows us to read the carers' notes and advise mum on any changes to the visiting schedule. Any important issues are notified to us by phone as well as being included in the notes.
Mum has taken surprisingly well to having carers visit which is down to the staff.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for taking the time to write a review.Communication is so important when ongoing care is required, the family portal is a great way of keeping up to date on a loved ones well being and also allows us to highlight and discuss additional support if its required.We are so pleased to hear...
Thank you for taking the time to write a review.Communication is so important when ongoing care is required, the family portal is a great way of keeping up to date on a loved ones well being and also allows us to highlight and discuss additional support if its required.We are so pleased to hear your mother has accepted and enjoys the carers visits, I know the team feel the same way.Thank you for your kind words.
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Review from K G (Daughter-in-law of Client) published on 30 June 2025 Submitted via Website•
Overall Experience
The carer and the team have helped to make the transition to having home care for my mother in law a positive experience . They have all been kind, caring, helpful and flexible. Mum is now looking forward to each visit and speaks highly of the carers. Thank you all for helping us to help her.
The carer and the team have helped to make the transition to having home care for my mother in law a positive experience . They have all been kind, caring, helpful and flexible. Mum is now looking forward to each visit and speaks highly of the carers. Thank you all for helping us to help her.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
It's wonderful to hear when a customer looks forward to our visits, our team of dedicated care experts strive to offer the premium care our customers deserve. The first steps can be challenging when first introducing home care and we often find customers are reluctant to accept they need some help,...
It's wonderful to hear when a customer looks forward to our visits, our team of dedicated care experts strive to offer the premium care our customers deserve. The first steps can be challenging when first introducing home care and we often find customers are reluctant to accept they need some help, however, as your mum has proven, with kindness, understanding and flexibility, the benefits of care are quickly realised.Thank you for your kind words and for taking the time to write a review.
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Review from Sharon C (Daughter of Client) published on 25 June 2025 Submitted via Website•
Overall Experience
The staff have been professional, patient, supportive to the client and the family keeping us informed at all times. They have all ways attended on time and met the clients needs and wishes. The client looks forward to their visits.
The staff have been professional, patient, supportive to the client and the family keeping us informed at all times. They have all ways attended on time and met the clients needs and wishes. The client looks forward to their visits.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for the review.It's so important for us to understand and tailor our service to each individuals needs and requirements. To hear that a customer looks forward to our visits is wonderful and these comments will be passed on to the care team.Communication and support for all parties involved is crucial and is a key element of the premium care our customers deserve.
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Review from Margaret M (Daughter of Client) published on 25 June 2025 Submitted via Website•
Overall Experience
My father and I have always found all carers to be kind, considerate and thoughtful. Always arrive on time.
My father found it difficult at first having to bring carers in to help him after having a couple of severe falls.
My father and I have always found all carers to be kind, considerate and thoughtful. Always arrive on time.
My father found it difficult at first having to bring carers in to help him after having a couple of severe falls.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for taking time to write a review.It's often the case that customers are reluctant to accept help at first and its the family that approach us in the first instance to discuss their loved ones needs.With careful planning and gradual introduction of care, our customers quickly appreciate...
Thank you for taking time to write a review.It's often the case that customers are reluctant to accept help at first and its the family that approach us in the first instance to discuss their loved ones needs.With careful planning and gradual introduction of care, our customers quickly appreciate the benefits of our care team visiting and realise the benefits of the visits.I will pass on your kind words to your fathers care team.
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Review from Elaine T (Wife of Client) published on 24 June 2025 Submitted via Website•
Overall Experience
We have found all the carers that have come from Bluebird to very professional and caring - we have used live in care and now have daily carers as my husband has improved. Also the everyone has been very flexible and helpful as we have had to adjust the care. I know my husband is safe when I...
We have found all the carers that have come from Bluebird to very professional and caring - we have used live in care and now have daily carers as my husband has improved. Also the everyone has been very flexible and helpful as we have had to adjust the care. I know my husband is safe when I have leave him to go to work. Management have also been very helpful and do regular check ins with us to make sure everything is going well.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
We are delighted that you are satisfied with our service and feel reassured that your husband is being cared for safely and compassionately while you are away. We understand that care needs can vary with each customer's circumstances, and we believe that offering flexible and prompt additional...
We are delighted that you are satisfied with our service and feel reassured that your husband is being cared for safely and compassionately while you are away. We understand that care needs can vary with each customer's circumstances, and we believe that offering flexible and prompt additional assistance is essential. Thank you so much for taking the time to express your positive thoughts and sending in a review.
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Review from Rachel W (Daughter of Client) published on 23 June 2025 Submitted via Website•
Overall Experience
Excellent service ! My mum is very happy with the service, level of care and people visiting. Carers are attentive and helpful. My mum looks forward to the visits every day. The office administration staff have been very helpful as well, and any requests have been actioned promptly. Fully...
Excellent service ! My mum is very happy with the service, level of care and people visiting. Carers are attentive and helpful. My mum looks forward to the visits every day. The office administration staff have been very helpful as well, and any requests have been actioned promptly. Fully recommend Bluebird Care.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for such a lovely review, its wonderful to hear such positive comments about our care team and its always heart warming to know that our customers look forward to our visits. Thank you also for mentioning the office staff, it really is a team effort that allows us to offer the premium care that our customers deserve.
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Review from J R (Client / Service User) published on 7 November 2024 Submitted via Postal Card•
Overall Experience
I am happy with the carers - both in their attitude and the work.
I look forward to them arriving and find them friendly and obliging.
I am happy with the carers - both in their attitude and the work.
I look forward to them arriving and find them friendly and obliging.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
It's always lovely to hear that our care professionals are making a positive difference in our customer's lives and that their visits are looked forward to. I know our team will be delighted to hear your feedback. Thank you so much for taking the time to write us a review.
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Review from Patrick H (Son of Client) published on 30 September 2024 Submitted via Website•
Overall Experience
Bluebird Care provided care for my 97 year old mother who expressed her gratitude to me for the exceptional care provided by 3 staff members in particular. Their dedication has made a positive difference to my mother. I would also like to thank another staff member who is very proactive and at...
Bluebird Care provided care for my 97 year old mother who expressed her gratitude to me for the exceptional care provided by 3 staff members in particular. Their dedication has made a positive difference to my mother. I would also like to thank another staff member who is very proactive and at short notice arranged overnight care when needed.
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Review from L S (Wife of Client) published on 12 September 2024 Submitted via Website•
Overall Experience
From our very first contact with Bluebird Care, we were impressed by their efficiency, empathy and professionalism. The carers themselves are lovely and provide a service to my husband which not only meets his physical but also emotional needs. They are warm and friendly and perform their tasks...
From our very first contact with Bluebird Care, we were impressed by their efficiency, empathy and professionalism. The carers themselves are lovely and provide a service to my husband which not only meets his physical but also emotional needs. They are warm and friendly and perform their tasks brilliantly while always being prepared to go the extra mile. They are backed up by a service which I cannot fault. We are given a weekly schedule in advance and if any change becomes necessary, we are notified of this also well in advance. My husband has a core group of four carers so that even in the event of sickness or holiday, he will always know the carer coming to him. There are regular reviews of the service so if there were any problems they could be addressed and my daughters, who live a distance away, appreciate the fact that they can have access to the carers' notes online. I have found both the carers and management very supportive and the management very accessible.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you for your detailed and positive feedback on your experience with us. It's heartening to learn that your husband's care requirements, both physical and emotional, are being fulfilled and that our care team is positively affecting not just his everyday life but also that of his family. I...
Thank you for your detailed and positive feedback on your experience with us. It's heartening to learn that your husband's care requirements, both physical and emotional, are being fulfilled and that our care team is positively affecting not just his everyday life but also that of his family. I would also like to express gratitude for your generous comments about the management team; we are committed to delivering a premium service to our clients with communication being a fundamental aspect of our customers journey.
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Review from D M (Godson of Client) published on 2 July 2024 Submitted via Website•
Overall Experience
Bluebird Care look after my godfather and they have been nothing but exceptional. It's so lovely knowing that he is looked after so well and reassuring for me. From initial meeting with office staff through to the carers who support him. I know he adores them all and feels supported.
Can't...
Bluebird Care look after my godfather and they have been nothing but exceptional. It's so lovely knowing that he is looked after so well and reassuring for me. From initial meeting with office staff through to the carers who support him. I know he adores them all and feels supported.
Can't recommend Bluebird Care highly enough.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
What a lovely review and thank you for taking the time to express your thoughts. We love to hear how our clients feel supported and that our care teams are offering exemplary care. Our office and care teams work closely to support one another, making sure that our client's needs are always monitored and catered for. Thank you again for such kind words.
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Review from Angela P (Friend of Client) published on 27 June 2024 Submitted via Website•
Overall Experience
We have engaged Bluebird Care to care for a good friend and they have been absolutely fantastic. The carers are delightful and very caring. However, special mention must be made of two staff members in particular. There have been many challenges to overcome and these staff members are always at...
We have engaged Bluebird Care to care for a good friend and they have been absolutely fantastic. The carers are delightful and very caring. However, special mention must be made of two staff members in particular. There have been many challenges to overcome and these staff members are always at the end of the phone and always offer help and possible solutions. They have never let us down when we require help and advice. They are an absolute godsend and we couldn't manage without them. Thank you so much.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for such a wonderful review, we are so happy to hear that our care team are performing to the highest standards. I'm also truly grateful for your praise of the office team, a team that's often overlooked but performs a vital role in providing consistent and quality care to our customers.
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Review from J G (Friend of Client) published on 18 June 2024 Submitted via Website•
Overall Experience
My friend is suffering from lack of mobility and her life has become very much easier and happier now that she receives daily visits from Bluebird Care. The carers are punctual, kind and caring. The whole team at Bluebird Care are extremely helpful and my friend really looks forward to the daily...
My friend is suffering from lack of mobility and her life has become very much easier and happier now that she receives daily visits from Bluebird Care. The carers are punctual, kind and caring. The whole team at Bluebird Care are extremely helpful and my friend really looks forward to the daily visits.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for the review, it's wonderful to hear that our care team are making a positive difference to your friend. Our customers' needs and wellbeing are our number one priority, it's really lovely to know our values are being recognised and appreciated. Thank you.
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Review from H S (Daughter of Client) published on 20 March 2024 Submitted via Website•
Overall Experience
A very pleasant young lady attended my mother while I had two weeks respite.
My mother - who has vascular dementia - clearly felt safe and secure with her. I was sorry to see her leave and would be absolutely delighted if in the coming months she could look after my mother again.
A very pleasant young lady attended my mother while I had two weeks respite.
My mother - who has vascular dementia - clearly felt safe and secure with her. I was sorry to see her leave and would be absolutely delighted if in the coming months she could look after my mother again.
↩Reply from Lloyd Clarke, Owner at Bluebird Care (Guildford, Godalming and Surrey Health)
Thank you so much for taking the time out to review our services, we're delighted to hear your mother got on well with our carer. Thank you for trusting Bluebird Care Guildford, Godalming and Surrey Heath in providing care for your mother. Kind regards
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Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Bluebird Care (Guildford, Godalming and Surrey Health).
There are no accreditations posted yet for Bluebird Care (Guildford, Godalming and Surrey Health).
Meet the Team (2)
Lloyd ClarkeJob Title DirectorJoined 2022
I have seen the upheaval and upset caused by people having to move out of their family homes due to struggling with day-to-day tasks. The ability to...
I have seen the upheaval and upset caused by people having to move out of their family homes due to struggling with day-to-day tasks. The ability to help our customers stay at home in a place where they feel safe and comfortable is our priority.
Our care team is trained to the highest standards, enabling us to provide our customers with premium quality care.
Kerry ClarkeJob Title DirectorJoined 2022
Kerry's expertise in office management and operations plays a crucial role in the seamless daily functioning of the business. Her meticulous...
Kerry's expertise in office management and operations plays a crucial role in the seamless daily functioning of the business. Her meticulous attention to detail and unwavering determination ensure that our team is consistently well-trained and prepared for any situation.
Frequently Asked Questions about Bluebird Care (Guildford, Godalming and Surrey Health)
How many Carers does Bluebird Care (Guildford, Godalming and Surrey Health) employ?
Bluebird Care (Guildford, Godalming and Surrey Health) employs 19 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care (Guildford, Godalming and Surrey Health) to verify any information. View our terms and conditions. Bluebird Care (Guildford, Godalming and Surrey Health) has an Enhanced Service -what an Enhanced Service includes.
