Alcedo Care Workington

Langdale House, Gray Street, Workington CA14 2LT
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8.0 1 Review
  • Alcedo Care Workington, Workington
Alcedo Care Workington provides reliable, high quality home care for people of all ages and conditions.

Flexible packages of care are available for adults, children and young people - from a few hours a week companionship, to 24-hour live-in care. Nurse-led care is available for people with a diverse range of complex needs, including airway management, tracheostomy and ventilated care and support, seizure management, muscular dystrophy, acquired brain injuries and spinal injuries.

Care at home is also available for people with autism spectrum disorders, learning disabilities and complex mental health conditions.

Care Provided by Alcedo Care Workington

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £34
  • Weekly Live-in Care Fees: from £1605

We offer domiciliary care, complex clinical and complex mental health care to both adults and children. We provide support from 30-minute visits right through to 24 hours. Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.

These prices are only a guideline, please contact Alcedo Care Workington to find out the exact price for your requirements.

Contact Alcedo Care Workington to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Alcedo Care Workington to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Katie McKenzie (Registered Area Manager )
8.0

Alcedo Care Workington has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Alcedo Care Workington has 1 review.

Overall Experience
  • 1
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Date Published
  • 1
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Reviewer Connection to Alcedo Care Workington
  • 1
Total of 1, showing 1-1
Review from S B (Mother of Client) published on 9 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Alcedo have been a great support to our family over the past 21 months. We have built a wonderful relationship with them and we truly appreciate they do. The staff are kind, reliable, and clearly love their job. They make a genuine effort to keep my child engaged and it is clear how much he loves their
company - he always gets excited when they arrive at our house. The office staff are approachable, attentive and always willing to listen. We are grateful to have Alcedo Care as part of our journey. The whole team is an incredible support to our family. Thank you.
Reply from Katie Mckenzie, Operations Manager at Alcedo Care WorkingtonThank you so much for your lovely message. It truly means a lot to the whole team. We're grateful for the trust you've placed in us over the past 21 months, and it's wonderful to hear how positive the experience has been for you and your family.
Our carers and office staff will be delighted to know their support has made such a difference, and we're so pleased to hear how much your child enjoys their company.
Thank you again for your kind word
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Alcedo Care Workington is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Alcedo Care Workington is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Alcedo Care Workington is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (6)

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Meet the Team (4)

Katie

Katie McKenzie

Job Title: Operations Manager Joined: 2023

Hi, my name is Katie, and I am the Operations Manager at Alcedo Care Workington.

Rebecca

Rebecca McQuire

Job Title: Deputy Manager Joined: 2023

Hi, my name is Rebecca, and I am the Deputy Manager for Alcedo Care Workington.


In a nutshell, my role is to assist the Care Manager in overseeing the day-to-day operations of our home care service, ensuring that we provide excellent, person-centred care to our clients.

Louise

Louise Grassick

Job Title: Care Assessor Joined: 2025

My name is Louise and I’m the Care Assessor at Alcedo Care Workington. As a Care Assessor, my role is to prepare and adapt person-centred care plans for our clients and their families. These might be produced with the client alone, but sometimes might also involve other healthcare professionals. It is my responsibility to ensure our clients have the maximum amount of input possible into the care plan, and that it takes into account not only their personal and medical information, but also their likes, dislikes, and what we can do to enrich their lives and support independence.

Hayley

Hayley Robertson

Job Title: Recruiter Joined: 2024

Hi, I'm Hayley, and I am the recruiter at Alcedo Care Workington. I work to fill our care jobs in Workington and the surrounding areas, and I am the first person you’ll be in touch with when you look to join Alcedo Care as a Workington care assistant or support worker.


My role is to work with our operations team to identify where we need more staff, post adverts and review applications. I carry out interviews and guide our potential future carers through the application and compliance process, ensuring we are bringing through the best calibre of care professionals to provide outstanding quality care to our clients.

Frequently Asked Questions about Alcedo Care Workington

What Type of Services does Alcedo Care Workington offer?

Alcedo Care Workington offers Home Care.

How many Carers does Alcedo Care Workington employ?

Alcedo Care Workington employs 13 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care Workington to verify any information. View our terms and conditions. Alcedo Care Workington has an Enhanced Service - more info.