Alcedo Care West Cumbria, Langdale House, Gray Street, Workington, Cumbria CA14 2LT

Care Provided by Alcedo Care West Cumbria

Types of Home Care

Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

30 minutes

Duration of Care

Ongoing / Long Term
Respite / Short Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)

Level of Care

Personal Care

Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance

Help at Home

Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service

Specialist Care Needs

Nursing/Nurse Led Care
PEG Feeding
Stoma Care
Catheter Care

Specialist Care Conditions

Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of care	Permanent
Hourly Visiting Care	From £34
Weekly Live-in Care	From £1,605

Contact Alcedo Care West Cumbria to get a personalised quote:

We offer domiciliary care, complex clinical and complex mental health care to both adults and children. We provide support from 30-minute visits right through to 24 hours. Please contact the office for more information on our fees and to arrange a FREE person-centred assessment.

The price(s) shown are provided by the agency. Contact Alcedo Care West Cumbria for full pricing details and T&Cs.

Funding Types Accepted

Private Funding (Self-funded)
Direct Payments (from Local Authority/NHS)
Local Authority (Contracted Provider)
NHS (Contracted Provider)

Good to Know

Group / Owner

Alcedo Care
Private Owned

Person in charge

Katie McKenzie (Registered Area Manager )

Alcedo Care West Cumbria Reviews (5)

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9.5

Alcedo Care West Cumbria has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Alcedo Care West Cumbria has 5 reviews.

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Showing 5 reviews matching selected criteria

Review from Ian S (Husband of Client) published on 26 May 2026 Date of experience: April 2026•Submitted via Website•

Overall Experience

Excellent service from Alcedo from my Wife's hospital discharge to home and provision of 24 hour care at home. Very good training for staff by ITU trained company nurses.

Excellent communications with us as the clients and senior and local manager's. Made me and my Wife feel that joint care descions and staffing are maintained.

Very good complex carers who not only support my Wife's complex care needs but help considerably with her wellbeing also.

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↩Reply from Katie Mckenzie, care manager at Alcedo Care West Cumbria

Thank you so much for your kind feedback.

We are delighted to hear that you and your Wife have had such a positive experience with Alcedo, particularly during the transition from hospital discharge to receiving 24-hour care at home.

It's wonderful to know that our team's training,... Read more

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Care / Support

Management

Treated with Dignity

Value for Money

Review from C S (Mother of Client) published on 22 May 2026 Date of experience: April 2026•Submitted via Website•

Overall Experience

My son can have challenging behaviour when anxious and his carers are very good at giving him space when needed, and being flexible to enable him to do what he needs to stay regulated. He has really positive relationships with both carers and office staff, and enjoys popping into the office for a chat. The office staff are great. Any concerns we have raised or changes requested have always been dealt with quickly and efficiently.

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↩Reply from Katie Mckenzie, care manager at Alcedo Care West Cumbria

Thank you so much for your kind feedback. It's wonderful to hear that your son feels comfortable and supported by both his carers and the office team. Building positive relationships and providing flexible, person-centred support is very important to us, so it means a lot to know this is making a... Read more

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Management

Treated with Dignity

Value for Money

No Rating

Review from Jenny A (Mother of Client) published on 12 May 2026 Date of experience: May 2026•Submitted via Website•

Overall Experience

My son has had alcedo care 2 to 1 for 18 months now and we absolutely love it .
It is very reliable and lovely friendly staff .
Management is always available to chat to and sort things out .

Easy to change shifts and all shifts covered at all times even at last notice .

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↩Reply from Katie Mckenzie, care manager at Alcedo Care West Cumbria

Thank you for your lovely feedback. We really appreciate your kind words and are pleased to hear you find the service reliable and our staff friendly and supportive.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Alastair W (Father of Client) published on 11 May 2026 Date of experience: April 2026•Submitted via Website•

Overall Experience

Alcedo provide a reliable service and excellent standard of care

Alcedo provide a reliable service and excellent standard of care Alcedo provide a reliable service and excellent standard of care Alcedo provide a reliable service and excellent standard of care

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↩Reply from Katie Mckenzie, Care Manager at Alcedo Care West Cumbria

Thank you for your kind feedback. We are delighted to hear that you found Alcedo to provide a reliable service and an excellent standard of care. Our team is committed to delivering compassionate, high-quality home care, and your comments mean a great deal to us. Thank you for your support.

Staff

Care / Support

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Treated with Dignity

Value for Money

Review from S B (Mother of Client) published on 9 December 2025 Date of experience: October 2025•Submitted via Postal Review Card•

Overall Experience

Alcedo have been a great support to our family over the past 21 months. We have built a wonderful relationship with them and we truly appreciate they do. The staff are kind, reliable, and clearly love their job. They make a genuine effort to keep my child engaged and it is clear how much he loves their company - he always gets excited when they arrive at our house. The office staff are approachable, attentive and always willing to listen. We are grateful to have Alcedo Care as part of our journey. The whole team is an incredible support to our family. Thank you.

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↩Reply from Katie Mckenzie, Operations Manager at Alcedo Care West Cumbria

Thank you so much for your lovely message. It truly means a lot to the whole team. We're grateful for the trust you've placed in us over the past 21 months, and it's wonderful to hear how positive the experience has been for you and your family.

Our carers and office staff will be delighted to... Read more

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Care / Support

Management

Treated with Dignity

Value for Money

No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Accreditations

There are no accreditations posted yet for Alcedo Care West Cumbria.

Meet the Team (5)

Katie McKenzieJob Title Operations ManagerJoined 2023

Hi, my name is Katie, and I am the Operations Manager at Alcedo Care Workington.

Stephanie GrimesJob Title Area Care ManagerJoined 2025

My name is Stephanie, and I am the Area Care Manager for Alcedo Care Carlisle and Workington. My role in a nutshell is to assist the Operations Manager in overseeing the day-to-day running of our home care service, to ensure that we are providing excellent quality, person-centred care to our clients. Read less

Rebecca McQuireJob Title Deputy ManagerJoined 2023

Hi, my name is Rebecca, and I am the Deputy Manager for Alcedo Care Workington.

In a nutshell, my role is to assist the Care Manager in overseeing the day-to-day operations of our home care service, ensuring that we provide excellent, person-centred care to our clients. Read less

Louise GrassickJob Title Care AssessorJoined 2025

My name is Louise and I’m the Care Assessor at Alcedo Care Workington. As a Care Assessor, my role is to prepare and adapt person-centred care plans for our clients and their families. These might be produced with the client alone, but sometimes might also involve other healthcare professionals. It is my responsibility to ensure our clients have the maximum amount of input possible into the care plan, and that it takes into account not only their personal and medical information, but also their likes, dislikes, and what we can do to enrich their lives and support independence. Read less

Alexa MurrayJob Title Field Care SupervisorJoined 2024

Hi, my name is Alexa, and I’m the Field Care Supervisor at Alcedo Care Workington. My role includes carrying out spot checks and supervisions with carers, making sure they are providing the high standards of care we strive for. I support the development and well-being of carers, making sure they are happy in their work and our clients are happy with the care delivered. Read less

Frequently Asked Questions about Alcedo Care West Cumbria

How much does Alcedo Care West Cumbria cost?

The agency lists fees from £34 for hourly visiting care and from £1,605 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).

How many Carers does Alcedo Care West Cumbria employ?

Alcedo Care West Cumbria employs 13 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alcedo Care West Cumbria to verify any information. View our terms and conditions. Alcedo Care West Cumbria has an Enhanced Service -what an Enhanced Service includes.

Alcedo Care West Cumbria