Esme Blake Care Services Ltd

John de Mierre House, 20 Bridge Road, Haywards Heath RH16 1UA
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8.5 2 Reviews
  • Esme Blake Care Services Ltd, Haywards Heath
Esme Blake Care Services aims to provide a caring, safe, responsive, effective and well-led complex personal and nursing care service to both adults and children in the South East of England. In addition, the goal is to offer fulfilling and gratifying work employment prospects to the carefully chosen healthcare professionals who form the exceptional team.

The team offers comprehensive care services to individuals of all ages, including children, younger people and adults, who receive care in the comfort of their own homes.

The specialised care is specifically designed to meet the needs of individuals with complex care requirements. The team of dedicated healthcare professionals, led and supervised by trained nurses, delivers this high-quality care.

The primary focus is to enhance the lives of service users, supporting their personal independence and their ability to engage with their communities and loved ones.

Esme Blake Care Services is dedicated to supporting service users and its care team through a comprehensive framework and robust processes to understand and ensure they deliver excellence in care, dignity, and respect. The company is inclusive and involves service users, families, care workers, clinicians, and experts in health and social care in service review and quality assurance monitoring. Through meet and greets they ensure they match care workers and service users.

Care Provided by Esme Blake Care Services Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Palliative / End of Life Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Our hourly fees are variable depending on individual needs, please enquire for further information on our pricing

Contact Esme Blake Care Services Ltd to get a personalised quote.

Contact Esme Blake Care Services Ltd to get a personalised quote.

Good to Know

Owner

  • Esme Blake Care Services Ltd
  • Privately Owned

Person in Charge

  • Stephanie Randall-Vaughan (Manager Director)

Esme Blake Care Services Ltd Reviews (2)

8.5

Esme Blake Care Services Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years.
Over all time Esme Blake Care Services Ltd has 2 reviews.

Overall Experience
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Date Published
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Review from Sophie C (Mother of Client) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since we have changed our care provider to Esme Blake, our son has been progressing so well, his carers are so professional and loving at the same time and we see this with him and our other children. All communication has been brilliant and the team has helped with making sure he has the correct medication,
equipment and medical appointments provided for him. Each carer that has been sent we have had a meet and greet first followed by shadow shifts so they can get to know our son and his routine, the training they have received has been amazing and very up to date with what our son needs.


We have regular communication with the office on any shift changes and updates I need to make concerning his care and medication changes. They have always filled shifts and found cover when I've needed extra help with our son whether he's at home or in hospital. We absolutely are over the moon with this agency and we are so grateful they are taking such amazing care of our son.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S B (Mother of Client) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn’t be happier with the service we have received since choosing Esme Blake to take over the care of my daughter. They have been professional, understanding and caring. You can tell they really care and love what they do. Nothing has been too little or too big. Communication has been great. I
would highly recommend it if you’re looking for an agency who goes above and beyond and has your child/family member at the centre of everything they do. Thank you Esme Blake.
Reply from Stephanie Randall-Vaughan, Managing Director at Esme Blake Care Services LtdThank you so much for sharing your positive experience with us at Esme Blake. We're so very happy that our care has met your expectations and more. We sincerely appreciate your kind words and recommendation. Rest assured, we're committed to continuing to uphold our high standards to keep your family's well-being and happiness as our main focus, thank you for choosing Esme Blake.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Esme Blake Care Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Esme Blake Care Services Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Esme Blake Care Services Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Meet the Team (8)

Stephanie

Stephanie Randall-Vaughan

Job Title: Managing Director

With over 15 years of dedicated experience in the health and social care industry, I've had the privilege of working alongside various stakeholders, including local authorities, case managers, ICBs, and CCGs.


Throughout my journey, my focus has always been on providing exemplary care and support to both adults and children with complex care needs.


My passion lies in person-centred care. I firmly believe that every individual deserves the best possible service tailored to their unique needs, enhancing their quality of life. This belief has been the driving force behind every decision and action I take within my profession.


As a Chartered Member of the CIPD, I'm committed to fostering positive work environments. I believe that creating a supportive and nurturing workplace not only benefits employees but also translates into better outcomes for our clients and service users.


Esme Blake Care Services is more than just a business to me; it's a platform where I can make a meaningful difference. My goal is to ensure that every interaction and every decision made within our organisation reflects our commitment to excellence and compassion. Together, with our dedicated team, we strive to deliver care that goes beyond expectations.

Scott

Scott Randall-Vaughan

Job Title: Director of Recruitment and Compliance Joined: 2024

With more than 5 years of Recruitment experience, I have had the privilege of getting to know and working closely with many very talented professionals throughout my career. I bring a deep understanding of recruitment processes, candidate selection, screening, and interviewing, and I understand the importance of an excellent candidate recruitment experience.


I joined Esme Blake Care Services to oversee and develop our Recruitment and Compliance processes to ensure that we bring on board the very best talent who are not only skilled but also align deeply with our core values of compassion and excellence, ensuring that all staff are fully compliant along the way.


My focus is on developing seamless recruitment and onboarding processes for Esme Blake staff, as well as continuing to foster a very positive work environment.

Phoebe

Phoebe Townsend

Job Title: Executive PA to MD

With over eight years of experience in Health and Social Care, I’ve had the opportunity to work across various areas of the sector. My career has included providing hands-on care to vulnerable adults and children, earning a diploma in Human Resources, and transitioning into my current role as Executive Assistant to the MD.


Throughout this journey, I’ve developed a deep understanding of the challenges and demands of a fast-paced, people-focused environment.


As the Executive Assistant to the MD at Esme Blake, I manage complex schedules, coordinate high-level communications, and support strategic projects and meetings - all while ensuring the MD’s priorities are aligned, and day-to-day operations run seamlessly.


I’m passionate about being a central point of connection across the business and take pride in helping to keep everything moving efficiently.

Jenny

Jenny Venton

Job Title: Senior Branch Nurse Joined: 2025

With over 14 years of experience as a paediatric nurse, I’ve been fortunate to work in a variety of settings, including A&E, Neonatal Intensive Care, palliative and complex care in the community. Each role has helped shape my clinical skills and deepened my understanding of the many layers of child health.


What truly drives me is my passion for complex care in the community. I believe every child and family deserves more than just clinical support - they deserve a holistic support system that recognises and adapts to their unique needs.


As a Branch Nurse at Esme Blake, I am committed to managing the day-to-day operations of our care packages, ensuring that each client receives the highest quality support tailored to their individual requirements. My goal is to make a lasting impact on their lives by providing compassionate, coordinated, and expert care that empowers them on their journeys.


Building strong, trusting relationships with families is one of the most rewarding parts of what I do. This work is far more than a job to me - it’s a calling.

Kate

Kate Cook

Job Title: Complex Care Coordinator Joined: 2025

With over 15 years in the Health and Social Care sector, I have had the privilege of supporting many wonderful individuals with diverse needs, including complex care, learning disabilities, mental health challenges, autism, and dementia across a variety of settings.


Throughout my career, I have taken opportunities to advance my skills and knowledge, undertaking additional training to stay familiar with best practices. As a nursing associate, I recognised the importance of refining my skills and knowledge in complex care, which led me to Esme Blake Care Services — a company that shares my commitment to continuous learning and high-quality care.


I am truly passionate about person-centred care, ensuring that each individual is always at the heart of their care and support, and I take great pride in advocating for those whose voices often go unheard. I feel fortunate to work alongside a team that embodies these values, delivering compassionate, tailored care to those who need it most.

Atlanta

Atlanta Lumsden

Job Title: Deputy Branch Manager Joined: 2025

With over eight years of experience in the health and social care sector, I have had the privilege of working across a variety of settings, from community-based support to leadership roles within complex care services.


I take pride in going beyond the delivery of care by building trust, listening closely to individuals and their families, and ensuring that every aspect of support is compassionate, dignified, and tailored to each person’s unique needs.


This belief has guided my approach throughout my career and remains central to everything I do.


Alongside my experience, I have achieved my Level 5 Diploma in Leadership for Health and Social Care, which has strengthened my ability to maintain high standards of care, ensure compliance and support the continuous development of services.


As the Deputy Branch Manager for Esme Blake, my goal is to combine my passion for care with my professional knowledge, ensuring that our service delivers excellence at every level.

Ella

Ella Burgess

Job Title: Complex Care Coordinator Joined: 2025

With a background in both frontline care and emergency response, I bring a compassionate, calm, and well-rounded approach to my role as a Complex Care Coordinator. Over the past two years, I’ve had the privilege of supporting individuals with a wide range of complex needs across both community and home-based settings.


Before that, I spent three years as an emergency call handler - an experience that shaped my ability to stay composed under pressure, make fast yet thoughtful decisions, and communicate with empathy in times of crisis.


At the core of my work is a deep commitment to person-centred care. I believe the best care is never about seeing the whole person: their history, their preferences, their dignity. True care should empower, respect, and support people in ways that reflect their unique journey.


I’m proud to be part of Esme Blake Care Services, where compassion, innovation, and the well-being of both the people we support and the professionals who care for them are central to everything we do.

Claire

Claire Dinning

Job Title: Branch Nurse Joined: 2025

With over 9 years of experience as a qualified Children’s Nurse, I have dedicated my career to supporting children with complex needs and their families. From working in Special Care Baby Units to providing palliative and respite care, my focus has always been on delivering compassionate, high-quality care and making the most of every day.


In my role as a Branch Nurse, I work directly with families to support care packages within their homes. I ensure each child receives the safest, most effective care tailored to their unique needs. Whether I’m overseeing clinical standards, providing hands-on guidance, or simply being a reassuring presence, my goal is to make sure families feel confident and fully supported every step of the way.


Nothing makes me happier than seeing children smile, families feel supported, and knowing I’ve played a part in helping them thrive 

Frequently Asked Questions about Esme Blake Care Services Ltd

What Type of Services does Esme Blake Care Services Ltd offer?

Esme Blake Care Services Ltd offers Home Care.

How many Carers does Esme Blake Care Services Ltd employ?

Esme Blake Care Services Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Esme Blake Care Services Ltd to verify any information. View our terms and conditions. Esme Blake Care Services Ltd has an Enhanced Service - more info.