Melody Care Camberley

148 Frimley Road, Camberley GU15 2QN
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9.5 5 Reviews
  • Melody Care Camberley, Camberley
Melody Care’s Camberley branch provides the highest quality of care and support to people living in Camberley. The established company has been operating in Surrey and Hampshire since 2010, and has a wealth of testimonies and reviews that reflect its commitment to outstanding home care.

Each member of the team is chosen for their experience, skill and shared values of kindness, respect and resilience. They treat each client with as much dignity and compassion as they would a family member. They create each care plan around the individual client to ensure that they are always providing truly person-centred and up-to-date care.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £35
  • Weekly Live-in Care Fees: from £1400

We prefer to meet with you to discuss your requirements and answer any questions you might have. We are then able to tailor a package of care to you with appropriate prices.

These prices are only a guideline, please contact Melody Care Camberley to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Jacob Elliott (Branch Manager)

Melody Care Camberley Reviews (5)

9.5

Melody Care Camberley has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years.
Over all time Melody Care Camberley has 5 reviews.

Overall Experience
  • 5
  • 0
  • 0
  • 0
  • 0
Date Published
  • 5
  • 1
  • 3
  • 5
  • 0
Reviewer Connection to Melody Care Camberley
  • 2
  • 1
  • 1
  • 1
Total of 5, showing 1-5
Review from Alison D (Client) published on 31 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This.agency are brilliant they do anything and everything and more than is needed
The careers are fab so kind and caring x the office staff are fab nothing to
Much trouble
M is magnificent
E is excellent
L is loving
O outstanding
D delightful


C caring
A amicable
R reliable
Empathy

Reply from Jacob Elliott, Branch Manager at Melody Care Camberley

Hi there,I wanted to personally reach out and express my sincere gratitude for taking the time to share your positive review with us. Your kind words are truly appreciated, and I am thrilled to hear that you had a great experience. I will ensure that this lovely feedback is shared with my care team so they can continue to deliver exceptional service. Thank you again for your feedback and for choosing Melody Care.With best wishes

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from A D (Client) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using Melody Care, 2 carers four times a day.
Everything about them is outstanding.
The office are helpful and the carers are lovely.
Highly recommended.
They are trustworthy and provide me with dignity.
Always turn up and go above the call e.g recently been in hospital now back to
normal.
If I didn't have Melody Care from the Camberley office not sure what I would do.
Well done to the manager who always helps out.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Megan A (Granddaughter of Client) published on 8 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Melody Care has been caring for my Nan for 5+ years now and I don't have a bad word to say. My nan is bed-bound and has 4 double-up visits per day. They go above and beyond with the care they give and they always make sure I am in the loop on the social media group. I work full time so only get to see
my Nan a few times a week but I know she is in good hands with the Melody Care staff. I can't thank Melody Care enough for everything they do!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Karen D (Relative of Client) published on 17 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were fortunate to have Melody carers look after our Mum who had Parkinson's Dementia. We found the carers compassionate, friendly, competent and extremely hard-working. Although they often had a significant number of calls each day, they always took the time to chat to Mum, and to make sure all
her needs were satisfied in the best possible way. We would thoroughly recommend them!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Phil P (Son of Client) published on 26 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is 97 and has dementia. I am her only surviving relative and live in another country.
My mother has been looked after by Melody Care for over a year now, with three visits every day. I have met most of the carers on my monthly visits to my mother, and they are all happy, patient, positive,
and professional. As soon as any problem arises, I get a call or a text message, with photos if necessary. They work closely with the district nurses and have called the emergency services when something serious happens. I always feel that I'm being kept up to date, which is vital to me, given that I live in another country.
I have complete faith in Melody Care and thoroughly recommend them.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Melody Care Camberley is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Melody Care Camberley is calculated as follows: ( (28 Excellents x 5) ) ÷ 28 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Melody Care Camberley is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (1)

Meet the Team (2)

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Jacob Elliott

Job Title: Branch Manager Joined: 2025

Jacob became the Branch Manager at Melody Care's Camberley branch in August, bringing with him 5 years of experience in the care industry. Initially, he started as a carer after deciding to leave his role in university eligibility and admissions to pursue a more fulfilling career. He progressed to become a Field Care Supervisor at a domiciliary care company and later worked as a Service Manager for a charity care organisation. Jacob has recently completed his Level 5 diploma in Leadership and Management in Adult Care. Jacob is dedicated to delivering high-quality care to the service users he supports.

Zoey

Zoey Smith

Job Title: Supervisor Joined: 2021

Zoey works alongside Jacob to ensure we continue to deliver a high standard of care to our clients.

Frequently Asked Questions about Melody Care Camberley

What Type of Services does Melody Care Camberley offer?

Melody Care Camberley offers Home Care.

How many Carers does Melody Care Camberley employ?

Melody Care Camberley employs 1176 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Melody Care Camberley to verify any information. View our terms and conditions. Melody Care Camberley has an Enhanced Service - more info.