Sylvian Care Bristol East

13 Soundwell Road, Staple Hill, Bristol BS16 4QG
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8.9 3 Reviews
  • Sylvian Care Bristol East, Bristol
Sylvain Care Bristol East has established itself as one of the leading providers of home care. The team is proud to offer a completely bespoke approach for the people in their care by considering each individual's unique needs, preferences and aspirations.

*Live-In Care *Home Care *Night Care *Reablement *End-of-life Care *Dementia Care

They also offer: Home Help, Cooking, Companionship, Shopping and Social Visits

It is their mission to create an unparalleled care experience that is built on the power of human connection. By dedicating themselves to understanding every person's unique needs, preferences, and aspirations, the team provides personalised care that cultivates happiness, dignity, and purpose.

Sylvian Care accepts regulated and non-regulated clients. If you would like to arrange care for you or your loved one, please contact the team.

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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Adult Home Care (18+)
  • Respite Care

Personal Care & Household Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Domestic Services / Home Help
  • Companionship
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service

Other Care Provided

  • Older Person Care
  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £30 – £47
  • Weekly Live-in Care Fees: £1540 – £1820

We support funded and non funded clients.

These prices are only a guideline, please contact Sylvian Care Bristol East to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Betty Ndekwu (Director/Registered Manager)

Admission Criteria

  • No Service Restrictions

Sylvian Care Bristol East Reviews (3)

8.9

Sylvian Care Bristol East has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Sylvian Care Bristol East has 3 reviews.

Overall Experience

  • 3
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Review from Anne-Louise C (Wife of Client) published on 28 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sylvian Care Bristol Care came to talk to me about help with personal care for my husband who has advanced dementia. they were kind, attentive and considerate. they needed to talk to my husband who does not have capacity and they did that in a very professional way. When he refused their help, they
gave me advice about how I could look after him better.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Patricia P (Client) published on 19 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The lady has been a great help and a very kind person.

Reply from Betty Ndekwu, Director at Sylvian Care Bristol East

Thank you for your kind words. Its been a pleasure supporting you. Should you need any further support please do not hesitate to contact us. -Sylvian Care Bristol East

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Management

Treated with Dignity

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Review from L H (Daughter of Client) published on 10 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's carer is happy, helpful and reassuring. She makes Mum feel very safe and secure and is always punctual. I feel very that Mum is being cared for in such a professional manner. Always at the end of the phone if needed or if Mum just feels lonely and needs to have a little chat.

Reply from BETTY NDEKWU, Director/Registered manager at Sylvian Care Bristol East

It is our great pleasure to work with Mum. We really appreciate your positive feedback. It means a lot to us. Thank you.

Staff

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Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Sylvian Care Bristol East is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Sylvian Care Bristol East is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sylvian Care Bristol East is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Sylvian Care Bristol East

What Type of Services does Sylvian Care Bristol East offer?

Sylvian Care Bristol East offers Home Care.

How many Carers does Sylvian Care Bristol East employ?

Sylvian Care Bristol East employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sylvian Care Bristol East to verify any information. View our terms and conditions. Sylvian Care Bristol East has an Enhanced Service - more info.